--- description: OfficeAmpを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OfficeAmpとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ヘルプデスクツール](/directory/30008/help-desk/software) > [OfficeAmp](/software/176209/officeamp) # OfficeAmp Canonical: https://www.capterra.jp/software/176209/officeamp ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/176209/officeamp?page=2) > オフィス業務に関連する問題を簡単に収集、管理、解決することができます。チームが作業するSlack内でタスクを分類して割り当てることができます。 > > 評価：12人のユーザーによる評価は**4.2/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### OfficeAmpの対象ユーザー コミュニケーションおよびコラボレーションのプラットフォームとしてSlackまたはMicrosoft Teamsを使用する中規模から大規模の企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.2/5** | 12 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.1/5 | レビュー全体に基づく | | 機能 | 3.9/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Anaek - **ロケーション**: Newark, アメリカ - **設立**: 2016 ## ビジネスコンテキスト - **価格プラン**: $30.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 11～50, 51～200, 201～500, 501～1,000 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ブラジル, 日本 ## 機能 - Alerts/Escalation - Catalog Management - Third-Party Integrations - アクセス制御・許可 - コラボレーションツール - コンテンツ管理 - サポートチケット管理 - セルフサービスポータル - ナレッジベース管理 - マクロ／テンプレート応答 - レポートと統計 - レポート／分析 - 優先順位付け - 自動ルーティング ## 統合 (合計2件) - Microsoft Teams - Slack ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [ヘルプデスクツール](https://www.capterra.jp/directory/30008/help-desk/software) ## 関連カテゴリー - [ヘルプデスクツール](https://www.capterra.jp/directory/30008/help-desk/software) - [ナレッジマネジメントツール](https://www.capterra.jp/directory/30094/knowledge-management/software) - [ITSM（ITサービスマネジメント）ツール](https://www.capterra.jp/directory/30676/itsm/software) ## 代替製品 1. [JIRA Service Management](https://www.capterra.jp/software/138769/jira-service-management) — 4.5/5 (763 reviews) 2. [Freshdesk](https://www.capterra.jp/software/124981/freshdesk) — 4.5/5 (3408 reviews) 3. [Freshservice](https://www.capterra.jp/software/132997/freshservice) — 4.5/5 (685 reviews) 4. [SysAid](https://www.capterra.jp/software/107225/sysaid) — 4.5/5 (511 reviews) 5. [Caspio](https://www.capterra.jp/software/137206/caspio) — 4.6/5 (249 reviews) ## レビュー ### "Works as advertised" — 4.0/5 > **認証済みレビュアー** | *2018年9月7日* | 情報技術、情報サービス | おすすめ評価：8.0/10 > > **良いポイント**: Easy to use, everyone gets it, simple \& embedded support > > **改善点**: Not enough configuration options, regular nagging reminders ----- ### "Saved me so much time\!" — 5.0/5 > **Piran** | *2018年9月13日* | 金融サービス | おすすめ評価：10.0/10 > > **良いポイント**: Slack integrated Easy to use Simple for others to grasp when creating tickets > > **改善点**: I actually don't have any cons with OfficeAmp right now. > > It has been fantastic. OfficeAmp has improved my work life immensely. Being the only person in charge of office infrastructure and IT operations in addition to my full time responsibilities, I received countless direct messages on slack each day requesting access to something, or the wi-fi was down, or to order new equipment. I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly. I would also often read a message, say I'll do it later and then forget about it because the notification was gone. Once I got OfficeAmp, everything became so much easier. Everything is all in once place, I know exactly what the notification is for (since a direct message could be anything) and I can leave the tasks for the down time between my other responsibilities or when I need a break. Heartily recommend OfficeAmp. It is fantastic. ----- ### "Useful office tool, easy and effective for everyone" — 3.0/5 > **Julieta** | *2018年9月10日* | デザイン | おすすめ評価：7.0/10 > > **良いポイント**: OfficeAmp is very easy to use as an admin and as a user. As it doesn't require to make a full ticket or fill any specific form, everyone uses it and I'm receiving everyday more tickets to solve. It provides reports (CSV format) that are excellent for keeping track of numbers. It updates the users on every change of status for each issue. It has a great team behind it as every time I had some problem with it, I contacted the account responsable by email and got an answer really quickly. > > **改善点**: What I least like about it is that every time I solved an issue, and I put Issues on the slack channel to select the right one and update the status, I have to look for it on the full list, even sometimes scroll to the top to get to it, instead of typing the key words and getting it quickly for example. Also, it's required to give explanation when rejecting an issue, and I believe most of the times it is't necessary as the employee already knows the reason or simply because I already have the issue from some other user. > > It was useful to collect in a single place all the requests. It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue. ----- ### "User friendly chat based tool for collaboration at workplace" — 4.0/5 > **Javvad** | *2021年7月27日* | 通信 | おすすめ評価：8.0/10 > > **良いポイント**: Its well-integrated software, simple and easy to use excellent for creating tickets. All the requests and issues submitted by employees are easily trackable, and the submitter can quickly see the status of their request from the issue tracker board. > > **改善点**: In the slack channel, when updating the status of a ticket one has to scroll the list to find the ticket, if a keyword search functionality could be added it would be great. Secondly, if it can have built-in logic to group similar types of tickets together, that will further enhance its functionality. > > Excellent suite, user friendly and works great in collaborating with the team ----- ### "Great Slack app / office assistanr" — 5.0/5 > **Angelique** | *2018年9月7日* | マーケティング、広告 | おすすめ評価：10.0/10 > > **良いポイント**: The Ease of use was one of the best features > > **改善点**: We were very pleased with this slack application > > Office Amp helped solve communication hurdles from staff who wanted to alert us whenever office supplies were low ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/176209/officeamp?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/176209/officeamp) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | pt | | | pt-PT | | ----- ## 構造化データ