キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Trainualとは？
Trainualの知識移転とトレーニングのプラットフォームで、成長中のチームが仕事の進め方に関するプレイブックを作成することができます。Trainualを利用することで、ビジネスにおけるすべての役割と責任に関するすべてのプロセス、ポリシーや手順の、文書化、整理、割り当ておよび検索が簡単にできるようになります。その結果として、より迅速なオリエンテーションとトレーニング、よりシームレスな委任、拡大時の一貫したプロセス、説明責任の強化がもたらされ、誰もが必要な知識を常に把握できます。
Trainualの対象ユーザー
Trainualは、知識移転の合理化と効率的なトレーニングを必要とする、5～500人規模の人材を中心としたビジネス、または大規模組織内の個々のチーム向けに構築されています。
Trainualをご存知でしょうか？
別の人気製品との比較
Trainual
Trainualの他のおすすめ代替製品
Trainualの評判・レビュー
The Thing You Didn't Know You Needed!
製品を使ってみた感想： We absolutely love Trainual: as a company, a team, and a product. It has become the foundation of our company and the place that we are working so hard to get all of the information. As we build this plane while flying it, we appreciate how easy it is to write down what we are doing so it is easier next time. Prior to Trainual, sometimes I felt like MacGruber holding things together with a paperclip and a gum wrapper based on my memory or other team member's institutional knowledge and now we can capture it all, sometimes in the moment. We plan to be using Trainual indefinitely.
良いポイント:
There are many things that I like the most about this software that have to do with features, but I think the features would not be useful if the platform wasn't designed with a foundation of a solid understanding of how small businesses function and scale. So, to start with, I love the philosophy and approach of Trainual as a company and the team as humans. Trickling down from there, the platform is designed that way - it is clear it is flexibly designed, but kept intuitive, and thoughtfully updated with feature requests that have the greatest impact across their users. The organization of the content makes it easy to jump right in to get something created along with the template gallery helping to streamline it all.
改善してほしい点:
I have two suggestions that are specific to how we use the platform, and I have submitted these are requests so I know they are in the hopper: 1) make the directory accessible through the mobile app. Often times when we hire new people, that is what we want them to be able to access and they are doing everything from their phones before they are in our workplace. 2) update the time stamping to track each time a subject/topic/step is completed for each employee. More Specifically, when you have to provide documentation to the department of labor for unemployment claims they may request evidence of the days/times that you asked someone to complete and then review a policy. In trainual, only the reviewed date is saved so you lose the evidence of the initial completion date. We have been in this pickle twice, and I would like to not to have to track all completions and reassignments outside of Trainual for compliance reasons.
The answer to what I was looking for
製品を使ってみた感想： Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.
良いポイント:
We have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.
改善してほしい点:
The pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.
Trainualからの返信
3 年前
Hi Wade! Thank you so much for leaving a review. We're so happy to hear that Trainual has helped to make your training process more efficient and you've been able to systemize your business with it! And thanks for your feedback on our different plans. The good news is that if you do upgrade, you won't have to make your team go through their training again (unless you'd like them to). Everyone's completion percentage will remain the same when you upgrade. If you do have additonal questions about upgrading or anything else, always feel free to reach out and we'll be glad to help!
Difficult to Use
製品を使ってみた感想： My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it.
良いポイント:
In theory, it makes the process of onboarding and training easy and efficient.
改善してほしい点:
The set up process, even with already having the documentation is burdensome and the flow of how to use the software is confusing. There is no real start and finish or defined, or even suggested, workflow. There are tons of integrations, but no suggestions really as to how to best use them or under what circumstances these things would be useful. It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business. Theres no tapering off or build up. It has to be implemented immediately in order to show it's value and does not account for the set up process.
Trainualからの返信
2 年前
Hi Erica - thank you so much for taking the time to review Trainual. We're sorry to hear that the platform didn't meet your expectations, and we appreciate all of your feedback on how we can improve. We're always adding ways to make implementation much easier for our customers, and we're continously adding new content for this. If you ever would like to come back and try us out, let us know and we'll be happy to set you up with resources that'll make implementation much easier. But regardless, we wish the best of luck to you and your business going forward. Thank you for giving us a try!
Great tool for Team Training
製品を使ってみた感想： The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development.
良いポイント:
Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials.
改善してほしい点:
One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce.
Trainualからの返信
2 年前
Hey Courtney! ���� We're so glad to hear training makes Onboarding and documentation simple & efficient. We'll share your gamification feedback with the team. Thank you for sharing your review. ����
This is a great program!
製品を使ってみた感想： Trainual has been a valuable recourse to the company im at. This allows us to track and efficiently train new and existing employees.
良いポイント:
Trainual is a very useful tool that allows us to easily train new and existing employees.
改善してほしい点:
Even though this platform works great for training people it gets updates quite frequently. Most updates are helpful but with the most recent update
Trainualからの返信
10 か月前
Thanks for this feedback, Kayla! So glad to hear Trainual makes training easy for your team. We hear you on the recent changes and have already implemented updated processes to improve this experience with future big releases. Keep the honest feedback coming. We appreciate you!
