--- description: Zoho Mailを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Mailとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [メール管理ソフト](/directory/30553/email-management/software) > [Zoho Mail](/software/174694/zoho-mail) # Zoho Mail Canonical: https://www.capterra.jp/software/174694/zoho-mail ページ：1 / 44\ 次へ: [次ページ](https://www.capterra.jp/software/174694/zoho-mail?page=2) > Zoho Mailは、安全で暗号化された企業対応のメール・ソリューションです。搭載アプリはユーザーのニーズに合わせて作られています。 > > 評価：1068人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Zoho Mailの対象ユーザー フリーランサー、中小企業、大企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 1068 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.4/5 | レビュー全体に基づく | | 価格の妥当性 | 4.6/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Zoho - **設立**: 1996 ## ビジネスコンテキスト - **価格プラン**: $1.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アイルランド語, アラビア語, イタリア語, インドネシア語, ウクライナ語, オランダ語, スウェーデン語, スペイン語, タイ語, チェコ語, デンマーク語, トルコ語, ドイツ語, ハンガリー語, フランス語, ポルトガル語, ポーランド語, ロシア語, 中国語, 日本語, 繁体中国語, 英語, 韓国語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本 ## 機能 - Autoresponders - コラボレーションツール - スパム・ブロッカー - ホワイトリスティング／ブラックリスティング - メールのモニタリング - 共有受信箱 - 署名管理 - 連絡先管理 ## 統合 (合計7件) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [メール管理ソフト](https://www.capterra.jp/directory/30553/email-management/software) ## 関連カテゴリー - [メール管理ソフト](https://www.capterra.jp/directory/30553/email-management/software) - [メールセキュリティソフト](https://www.capterra.jp/directory/31358/email-security/software) - [セキュア メールゲートウェイソフト](https://www.capterra.jp/directory/32955/secure-email-gateway/software) ## 代替製品 1. [Gmail](https://www.capterra.jp/software/202338/gmail) — 4.8/5 (13521 reviews) 2. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17674 reviews) 3. [Microsoft Outlook](https://www.capterra.jp/software/1010311/microsoft-outlook) — 4.5/5 (2506 reviews) 4. [Microsoft 365](https://www.capterra.jp/software/58688/microsoft-365) — 4.6/5 (14144 reviews) 5. [Front](https://www.capterra.jp/software/132901/front) — 4.5/5 (288 reviews) ## レビュー ### "Zoho mail review" — 5.0/5 > **Fakhriddin** | *2026年4月8日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: The great free plan, fast and awesome support and also \`Zoho\` is the best of the products, cause of a lot of saas services. I'm working with mail.zoho service and it's one of the best email SaaS services I've ever worked with. Also I will pay special attention to security. It's on another level. Very flexible 2FA, security warnings, on api using ip check, spam filtering and etc. > > **改善点**: There was no any bad experience with this platform. So, in this part there is nothing to say a lot . And also domain setup was very easy with testing, and guides were very detailed. But fishing detection I have not experience. > > Moved organization mail management to zoho mail and used aliases, added other users for each staff of our company and using smtp \& rest api for sending emails. Also system could recognize all spams. ----- ### "Excellent value and stability for daily communication" — 5.0/5 > **Albert** | *2026年1月8日* | 美術、工芸 | おすすめ評価：10.0/10 > > **良いポイント**: Zoho Mail offers an excellent balance between simplicity and professional features. The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to adapt the inbox to my workflow. I also appreciate the strong security and threat detection, which gives me confidence in daily communication. > > **改善点**: The only area that could be improved is the response time of customer support during peak hours. However, when they do reply, the assistance is helpful and clear. > > My overall experience with Zoho Mail has been very positive. It delivers a stable, ad‑free and professional email environment at an excellent price‑to‑value ratio. Setting up a custom domain was straightforward, and the platform works smoothly across devices. Communication is secure, spam is filtered effectively, and the interface remains intuitive even for complex tasks. Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution. ----- ### "Zoho Mail Review: The Perfect, Budget-Friendly Fit for Small Business Teams" — 5.0/5 > **Samantha** | *2026年8月20日* | 不動産 | おすすめ評価：10.0/10 > > **良いポイント**: As an admin for a small business, Zoho Mail delivers an exceptional balance of affordability, robust security, and practical functionality. The pricing structure is a massive win for growing teams, offering budget-friendly tiers—including a solid free tier for up to five users—and flexible licensing options that allow us to assign different plan levels based on actual employee needs instead of paying a premium flat rate across the board. > > **改善点**: Despite its strong points, Zoho Mail definitely comes with a noticeable learning curve and a few administrative headaches. The admin control panel, while feature-rich, can feel cluttered and unintuitive, often requiring you to hunt through buried sub-menus just to adjust basic domain settings or update user permissions. Initial domain setup—particularly configuring DNS records like SPF, DKIM, and DMARC—is less automated than with competitors, making onboarding a bit clunky if you don't have a background in IT. > > Overall, Zoho Mail has proven to be a highly reliable and cost-effective email solution that delivers incredible value for our small business. While the initial setup and administrative learning curve present a few minor hurdles, the platform's stability, rich feature set, and unmatched price point far outweigh those temporary challenges. It successfully bridges the gap between enterprise-level security and small business budget constraints, giving us full control over our communications without forcing us to overpay for unused features. ----- ### "Zoho is mediocre at best" — 2.0/5 > **Shauna** | *2025年7月7日* | 経理 | おすすめ評価：5.0/10 > > **良いポイント**: the organization is nice and i like the way the words are readable the way it is displayed. You can set up multiple email inboxes to come in and it allows it to be separated out as opposed to mixed with other inboxes > > **改善点**: synching was a pain. if their server goes down (and it did multiple times) your emails will not flood in. If your email is on another type of server you can log in online and access your inbox but then you will need to wait for it to sync once it is back up > > Overall it was pretty decent it is mostly just the parts when their server goes down and wont flood in. You dont get a warning either so you think you have no emails until someone says they sent you an email and you check or all of a sudden you have multiple emails flooding in ----- ### "Smooth Domain Integration with Strong Security and Smart Email Management" — 5.0/5 > **Elton Takudzwa** | *2026年5月4日* | 資本市場 | おすすめ評価：10.0/10 > > **良いポイント**: I had a really positive experience with Zoho Mail’s customer support after I lost my login details. I reached out to them and the agent was quick to respond, very patient, and genuinely helpful throughout the process. They guided me step by step, helping me verify my access through the connected domain, and made sure I regained my account securely. What I appreciated most was how clearly they communicated and how they helped me get back to communicating with my customers without much disruption. It made a stressful situation much easier to handle. > > **改善点**: What I liked least about Zoho Mail is how difficult it can be to regain access if you enable two-factor authentication and then lose your login details, especially if you don’t have a domain connected to verify ownership. While it’s clear that their security is very strong and taken seriously, the recovery process can feel quite strict and limiting in such situations, making it challenging to get back into your account > > I was able to connect Zoho Mail to my website’s custom domain, which made it easy to start using a professional email address through my own domain. The inbox is well organized, with clear separation between inbox, notifications, newsletters, and spam, which makes managing messages much more efficient without clutter. I also like the security features, especially the way unauthorized login attempts trigger a pop-up alert that helps block intruders in real time. Overall, it’s quite easy to use, and the built-in spam filtering and phishing detection are strong enough to keep most unwanted or suspicious emails out of sight, which adds a good level of trust and safety to everyday use. ----- ページ：1 / 44\ 次へ: [次ページ](https://www.capterra.jp/software/174694/zoho-mail?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/174694/zoho-mail) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ