キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Zoho Mail
Zoho Mailとは?
Zoho Mailは、カレンダー、メモ、タスク、連絡先、ブックマーク機能を搭載した、モダンな企業のための統合型メール・パッケージソフトです。1,500万人のユーザーを満足させるサービスを提供し、ビジネス・メール・プロバイダーとしての10年の実績があります。また、大規模データの保護やプライバシー、ユーザー・アカウントの管理、複雑なワークフロー、スケーラビリティといった企業特有の課題を乗り越える能力を備えています。導入は簡単で、他のメール・サービス・プロバイダーからの迅速な移行も可能です。
Zoho Mailの対象ユーザー
フリーランサー、中小企業、大企業。
Zoho Mailをご存知でしょうか?
別の人気製品との比較
Zoho Mail
Zoho Mailの評判・レビュー
Zoho Mail is a powerful solution, but it can be a bit tricky
An incredible email management system with amazing features
製品を使ってみた感想: It helps us with email management ( chatting and marketing). It's quite super easy to manage. I highly recommend it.
良いポイント:
We currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication.
改善してほしい点:
I think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating.
A simple email client that is far more superior to any other
製品を使ってみた感想: I love Zoho mail. It is easy to use and even the free version has so much more functionality and support than GMail for example.Inbox management is convenient, especially the option to use aliases for different email inbox delivery.
良いポイント:
I started using Zoho Mail as a free mail client that could be configured with a custom domain, and I switched with all 3 of my businesses.It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier.The voice typing is really great, especially if you are on the road and have to respond quickly and can be done via the app.The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to the calendar or create tasks.The collaboration feature between employees in an organization is excellent and helpful with quick chats or keeping a response history without having to email the responses back and forth between employees. Channel can be created for each department to keep them separated as well.
改善してほしい点:
This is a straightforward email client like Gmail or Outlook, so for any additional features, such as an autoresponder or CRM, you have to use the rest of the Zoho Suite. This is expected though, and the extra features of Zoho mail make it far superior to the other email clients.
検討した類似製品:
Good for Startups trying to keep the cost low but there are issues
製品を使ってみた感想: Zoho is definitely okay to use to start with for companies and also if you use emails lightly. But you will feel the difference if you move on to a pro software like Google Workspace. The overall experience needs to be improved in Zoho.
良いポイント:
The cost was the main thing I liked about Zoho mail. It was just a dollar per user with limited storage. For startups getting started it is always good to keep the cost low. So zoho did work for us in the first two years. Basically does the work.
改善してほしい点:
The overall user experience is not that great. It looks outdated. Sometimes emails do not sync up well. Also, it is easier to use google login when signing up for services rather than using a custom email. For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not have an account in google for that mail. Setting up email clients was harder as well with IMAP configurations.
Gmail service
製品を使ってみた感想: It's a service similar to Gmail but more affordable.
良いポイント:
It's very reliable. I use it with a personal domain name, and it very affordable in comparison to others. Once you get this up and running it's stable.
改善してほしい点:
I have to think really hard for this. I use this service with my whole household. Maybe the email quota which gives 5GB per mailbox is not a lot.
My Zoho Mail review
製品を使ってみた感想: Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond expectations. Similarly, this application's user-friendliness is a strong point. Finally, this is the perfect mail service for those looking for decent mail satisfaction manager software without jeopardizing their company's budget and also meeting everyday expectations.
良いポイント:
The most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.
改善してほしい点:
One field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.
検討した類似製品:
Great for basic capabilities, lacking integration with other suites
製品を使ってみた感想: Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth. It's a great (free under 5 users) product if you're not looking to do anything fancy, and only care about basic functionality.
良いポイント:
Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise. Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.
改善してほしい点:
Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways). Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.
Solid, cheap/free and dependable
製品を使ってみた感想: I would recommend this for any custom domain emails.
良いポイント:
Custom domain emails, free plan that's relatively flexible. App is wonderful, so is their desktop client.
改善してほしい点:
They're slowly inching their model to less free options.
Love Zoho Mail
良いポイント:
Accessible and less subject to junk ads and email solicitations. I am very selective in displaying my Zoho mail address to anyone.
改善してほしい点:
A little difficult to link with my addresses.
great service
製品を使ってみた感想: great service thank you, zoho email service
良いポイント:
great service and well set out, Thank you
改善してほしい点:
Not having issues corrected because I am not a premium client
My go-to email hosting service
製品を使ってみた感想: Looks very professional but still very easy to setup and use.
良いポイント:
Very intuitive and easy to setup my 1st corporate email account. And its free-tier is only available for web-based UI, but still wonderful!
改善してほしい点:
By now, nothing to complain. If IMAP/POP is available for the free-tier, it would be perfect.
Free Business Email tool
製品を使ってみた感想: Overall i have created all my business emails using Zoho Email. Zoho email provides you a mobile app where you can login and check your emails. The email transfer rate is very fast.
良いポイント:
Zoho is a free platform to create business emails easily. If you are running any company and existing over the internet and want to create a Business email along with your domain name, you are choosing Zoho Email for creating 5 Free business emails.
改善してほしい点:
Nothing still now. The DNS varification is very time taking.
Great alternative to G-Suite for small businesses
製品を使ってみた感想: I originally tried G-Suite in my organisation. While its powerful and well-known, I found it way too complex to install and manage in a very small organisation. Its seemed needlessly complex and required expertise to administer. I cancelled and tried Zoho and never looked back. I find it simpler and more suited to a small business. And the apps that come bundled in are a big bonus.
良いポイント:
Its simple and easy to use and the the support desk has been great on the few occasions I needed it. There are a bunch of good apps that come bundled-in with the Zoho mail. Its also cheap, dependable and affordable.
改善してほしい点:
My password manager doesn't always work too well on the login screen. But thats picking hairs a bit!
Zoho Mail has everything you need in a e-mail server/host.
製品を使ってみた感想: I have had two other e-mail hosts and Zoho has been the best so far. Their prices are very good, their support is amazing. I have not had any issues since changing over.
良いポイント:
The desktop App and Web app are feature packed and work very well. Zoho has the ability to create application specific password/access for Outlook. Their App actually is better than Outlook on both function and stability.
改善してほしい点:
Contacts allow you to import from Outlook.com, but no from the Outlook Program. It does allow for importing contact from a CSV file, but I lose some fields.
Zoho Mail's Email Splitting a LIFE SAVER!
製品を使ってみた感想: We lost a specific feature that some of our email users required. Zoho allowed us to keep this feature using email splitting where those accounts are on Zoho Mail's servers as our secondary email server.This was a major solution which solved those specific users not being able to work for few hours on that day since we were able to impliment Zoho Mail and splitting within hours it was the fastest way we could implement the solution which was greatly appreciated.
良いポイント:
We primarily use Zoho Mail as our secondary email server for some email accounts that require a specific feature that is no longer present on our primary email server so this was a life saver.Zoho Mail makes it easy to migrate and while we did not need to migrate all of our email accounts we are glad to know we can easily move from our primary server if necessary so we are not locked into any email solution.
改善してほしい点:
The initial setup was a bit challenging as Zoho system assumes you want to set its server as the primary email server so you will have to ignore the constant prompt to add Zoho Mail as your MX record. I think Zoho could add an option to disable that prompt for persons who are just using Zoho Mail as a secondary email server.
Inexpensive Mail Solution
製品を使ってみた感想: My overall experience integrating and using Zoho Mail was good. The support was a little slow when I had issues but answered any questions I had fully. Since we have a simple use case the limitations weren't a big issue but they may limit us going into the future.
良いポイント:
Integrating Zoho Mail into our simple use case was fairly easy. We required a way to send and receive email under our own custom email and Zoho allowed us to do that. They provid the IMAP/POP3 protocols so we could send and receive email without having to switch from Gmail.
改善してほしい点:
I didn't like that I would have to purchase more email accounts to setup extra inboxes. We needed this service to replace the email service offered by a shared web hoster which allowed us to create unlimited accounts as long as we didn't exceed our storage limit, so it was a difficult limitation to get used to.
Th Best Bang For Your Buck
製品を使ってみた感想: The entire experience has been amazing.
良いポイント:
Zoho Mail and the entire Zoho suite are easy to setup, use, and manage. From onboarding to faint operational use, there isn’t another service that can match it.
改善してほしい点:
I really don’t dislike anything about Zoho Mail.
Cost/benefit is insane, you will always get more for low price
製品を使ってみた感想: I’m able to handle all my official business communications though Zoho email, even the smtp part to send emails from my site.
良いポイント:
I loved the capability of have a free tier with enterprise ready functions, how I started as a freelance and be able to setup a “virtual” team right away it was insane, be able to use different personas in one Emil in incredible. The search functionality is amazing too, how you can filter by persons, attachment, content etc, the tus just great. I love the spam protection, it is so good, even categorize common emails that you receive frequent, just be aware need to add those to white list. But is better that way instead of lead a spam email to reach out to you.
改善してほしい点:
As a newby when I started, it took me some time (not much) to set up, specially the look and feel with my logo.
Best Email For Small Businesses
製品を使ってみた感想: My overall experience has been great and I will continue to refer people to this service.
良いポイント:
I was able to create a business email using my domain and Zoho provided all of the step by step instructions for my domain provider, and I am a newbie when it comes to advanced DNS settings. I am a brand new business, but now I look so professional because I have an email that ends with my domain name, not gmail. I have already referred six of my friends. Anyone starting a business on a budget should definitely use this service. It's fantastic.
改善してほしい点:
I don't really have any cons. I'm still learning this system. I would like it better if when I needed to attach something, I could just click a button to bring up all of my files. Maybe that already exists and I just haven't figured it out.
Good for light usage, users should look elsewhere for feature-intensive options
製品を使ってみた感想: Currently, I am employed full-time in marketing, but also do some consulting and creative strategy work on the side, which is why I needed an email platform to connect with my domain. Because I do not actively prospect my side-business, I don't need a feature-intensive product (like Office 365 or G Suite) and I didn't want to spend much money on the product either. Zoho offers a good compromise when you are looking for a simple hosted e-mail solution. If you are looking for the best integration and office suite, though, you should look towards more expensive options from Google or Microsoft.
良いポイント:
The value of the product is great. And while the e-mail functionality and performance isn't the best, I prefer the layout much better than others I've used. Having access to additional office applications from Zoho could be useful if you needed to separate documents and information for multiple purposes (work, personal, etc.).
改善してほしい点:
The software isn't the most fluid to use. By this, I mean settings like 2-factor authentication or profiles can be difficult to find. The interface also isn't as well-designed as other e-mail platforms like G-Suite. And, while imap is available for zoho accounts, you are required to pay for it in order to use it. Customer service also isn't the best, but that's about on-par with other technology companies.
Email Hosting in Constant Revamp Mode
製品を使ってみた感想: Since I am an active user and recommend this to my clients, I would defintiely say it's worth it, despite the spam stuff. Junk mail will be a pain no matter what. The interface is pleasing and I do notice they are constantly working to make improvements and updating things
良いポイント:
I use this daily and it's great. It is totally separate from my website hosting email and with a few settings on the server & on my domain registrar, my mail was set up. I use it on my local computer/devices OR I can also login and manage email on the web. I set up folders, filters, blacklist/whitelists, and love that I can create an alias email to give out if I don't want someone to have the private email. Their support is good, despite taking a few days to get a response sometimes, but they are very friendly and always want to help you solve your problem. A few times, i've gotten phone calls and they've accessed my screen to help me troubleshoot an issue they aren't able to replicate which is miles above other support services these days. If you choose, you can also use several other features like their contacts manager, calendar, tasks, and several other Zoho branded products (some free, some not). It's straightforward and basic but to be clear: this is not a replacement for the mail system hyou use on your comptuer... it is an email HOSTING service = where your emails are stored. You still need to use an app on your computer/device to send/receive messages. HUGE Pro: move to a new web host is a. All I need to do is change a few MX records at my domain registar, I never have to worry about losing email. The steps involved "may" require help but not hard to do. You can set up a spam management system to either allow, bounce or quarantine msgs.
改善してほしい点:
It seems like my email sometimes appears to be offline in my computer mail app. It's usually brief but it happens. The more recent setup for anti-spoofing settings were a pain in the butt to set up and I had to contact support for help b/c their instructions were wrong (but, like I said, they did help me and were eager to please). The spam filtering feels limiting. I can only block emails/ domains. I wish I could add a spam filter based on subjects, keywords or phrases to swipe them in one action. The type of spam that we seem to get with the same topic yet comes from infinite number of addresses makes it a huge pain to manage. You have to login, go to your Control Panel & add the addresses/domains to the blacklist. If I could do this based on the subject line or keywords, I'd have to do this less often. I drown in emails & too many still get through (even if in my Junk folder), I don't want to ever see them. Then, I seem to get a lot of false negatives. Legitimate people sometimes do not get through & again, need to check the spam settings, add them to the main whitelist & check the quarantine folder. These are more recent changes but it's increasing the time I spend, instead of reducing.
A learning experience that has helped me better understand the managing the finer points of business
製品を使ってみた感想: I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.
良いポイント:
The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.
改善してほしい点:
I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.
検討した類似製品:
Good choice for email service for enterprise.
製品を使ってみた感想: For small and medium-sized organizations, Zoho mail is a useful tool that has performed above and beyond expectations. Similar to that, this application's usability is a plus. Last but not least, this mail service fulfills all requirements for individuals seeking for a respectable mail satisfaction management program without affecting their financial statement.
良いポイント:
There isn't much that a low tech user can't figure out after the first setup, which needed some understanding. Email and other collaborative tools are easy to use and understand. Spam was not a problem because it is able to identify and classify messages accurately 96% of the time. I like how affordable it is to utilize my domain name for an email management system that focuses on the needs of its users.
改善してほしい点:
The organization may expand into a new market by offering live help for mailbox installation in addition to video instruction. It was a bit difficult to implement email since the program needed professional assistance to be set up. Apart than that, using this application is straightforward. After the setting is finished, the application has been functioning without any issues thus far.
Free business email has never been this good
製品を使ってみた感想: Zoho Mail solved two huge problems for us: internal communication and professional company branding in our emails. We needed a platform to facilitate better communication within the company. We chose Zoho to begin with because it was free but found that its functionality surpassed what we were hoping for. Before we had been using free services that required us to cram our company name into the sender portion of the email (e.g., [email protected]). This looked unprofessional. Since moving to Zoho, all our outgoing emails now look professional and uniform with our company website dot com in the domain portion.
良いポイント:
This email service does everything and more than we needed or wanted. It has spam filters (and they work!) You can organize and filter mail to automatically go to predetermined folders. You can set up and moderate several accounts for employees. You get to attach your own company/website name to the end of the email address (e.g., [email protected]). And it's totally affordable for small companies. 25 free user accounts and unlimited groups for free! Customer service is great for a free service. I have emailed them to report a problem and have received a response within an hour. The longest I had to wait was 24 hours, but it was during a peak season, so I'm not surprised. They are surprisingly attentive and timely for a free service.
改善してほしい点:
It is a bit complicated and involved in regards to setup. Someone with a little knowledge won't have a problem. But if you have trouble setting up a gmail account, you'll definitely need some help with this.
Zoho Mail is the perfect solution for managing emails!
製品を使ってみた感想: My experience with Zoho Mail can't be faulted, the tools it gives you at such an affordable price for all businesses is incredible. It is definitely a product I will return to time after time for all of my business related email needs.
良いポイント:
Zoho Mail is an all in one solution for working as a team and alone. The admin panel allows for simple yet powerful management of the organisation's email users and available tools. Group email addresses allow for endless options when it comes to collaboration when using Zoho Mail, utilising private internal addresses, aliases, ticket like threads, and so much more shared with the entire team. The settings available for all features from mail sorting to signatures and alias addresses are endless and extremely useful for managing mail and a business. The best part in my opinion is the pricing, free email hosting for a custom domain with up to 5 users and unlimited aliases/groups, it's more than you could ever wish for, especially as an upgrade is only £0.80/month!
改善してほしい点:
Unfortunately when it comes to Zoho Mail, too many genuine emails seem to slip through into the spam bin in my experiences. Also the choice to not allow for mail forwarding on the free plan seems like an unusual choice. The mobile app also feels slightly difficult when logged in with multiple accounts actively signed in. The admin app for mobile is difficult to use and not inline with the quality of the web version too.
The best and cheapest mail box
良いポイント:
It has the best UI in mail apps, its better than Gmail or Outlook. You can customize everything. A really intuitive app, its pretty easy to manage users.In the cheapest plan, you get personalized signatures, multiple mailboxes, web and mobile apps and custom filters for inbox mails.
改善してほしい点:
The contact manager sometimes doesnt search correctly.