--- description: OneTrustを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OneTrustとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [GDPRソフト](/directory/31309/gdpr-compliance/software) > [OneTrust](/software/174564/onetrust) # OneTrust Canonical: https://www.capterra.jp/software/174564/onetrust ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/174564/onetrust?page=2) > OneTrustは、非常に広く使用されているテクノロジープラットフォームで、企業がより信頼されるプライバシー、セキュリティおよびガバナンスのプログラムを構築するのに役立ちます。 > > 評価：57人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### OneTrustの対象ユーザー あらゆる規模のビジネスの位置情報の追跡、在庫管理、データマッピング、記録管理、監査、レポート作成、スケジュール設定などを支援するオンプレミスでクラウドベースのプラットフォーム。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.3/5** | 57 レビュー | | 使いやすさ | 4.1/5 | レビュー全体に基づく | | カスタマー・サポート | 4.2/5 | レビュー全体に基づく | | 価格の妥当性 | 4.0/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: OneTrust - **ロケーション**: Atlanta, アメリカ - **設立**: 2015 ## ビジネスコンテキスト - **価格モデル**: (無料のトライアル) - **対象となる企業**: 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに209件 ## 機能 - Data Subject Requests (DSR/DSAR) - GDPR準拠 - ID検証 - ITリスク・マネジメント - PIA/DPIA - Risk Analysis - Vendor Risk Management - アクセス制御・許可 - アラート／通知 - インシデント管理 - オフボーディング - オンボーディング - コンプライアンス管理 - コンプライアンス追跡 - サプライヤーへの支払い - セキュリティ侵害モニタリング - セルフサービスポータル - データセキュリティ - データマッピング - データ・マスキング - データ検出 - パフォーマンス測定基準 - ポリシー管理 - モニタリング - リスク・マネジメント - リスク評価 - リスク評価 - ワークフロー管理 - 内部統制管理 - 合意管理 - 応答管理 - 機密データ識別 - 監査管理 - 評価管理 - 達成、リテンション ## 統合 (合計83件) - 1Password - 4Degrees - 6sense - ALTR - ActiveCollab - Acxiom Customer Data Management - AdRoll - Adobe Experience Manager - Airtable - Alibaba Cloud - Amazon API Gateway - Amazon DynamoDB - Amazon RDS - Amazon Redshift - Amazon S3 ... さらに68件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [GDPRソフト](https://www.capterra.jp/directory/31309/gdpr-compliance/software) ## 関連カテゴリー - [GDPRソフト](https://www.capterra.jp/directory/31309/gdpr-compliance/software) - [ベンダー管理システム](https://www.capterra.jp/directory/10024/vendor-management/software) - [コンプライアンスシステム](https://www.capterra.jp/directory/30110/compliance/software) - [ガバナンス、リスク、およびコンプライアンス (GRC)](https://www.capterra.jp/directory/30656/grc/software) - [リスクマネジメントシステム](https://www.capterra.jp/directory/30665/risk-management/software) ## 代替製品 1. [Osano](https://www.capterra.jp/software/194957/osano) — 5.0/5 (1 reviews) 2. [Resolver](https://www.capterra.jp/software/147599/resolver) — 4.4/5 (79 reviews) 3. [Onspring](https://www.capterra.jp/software/138931/audit-software) — 4.8/5 (105 reviews) 4. [AdaptiveGRC](https://www.capterra.jp/software/153282/adaptivegrc) — 4.8/5 (12 reviews) 5. [A1 Tracker](https://www.capterra.jp/software/166909/a1-tracker) — 4.9/5 (79 reviews) ## レビュー ### "Flexible Privacy Management for Enterprise Companies" — 5.0/5 > **Sarah** | *2026年5月7日* | 教育管理 | おすすめ評価：10.0/10 > > **良いポイント**: What I like about OneTrust is that they know their niche and dig deeply into customization. They aren't trying to build a suite of products you do not need for privacy regulation. That being said, it is an enterprise level tool and the cost reflects that. If you are a small shop with a web presence primarily in one country, it's overkill. > > **改善点**: The technical experience to correctly integrate OneTrust with your existing web tracking infrastructure is HIGH. You absolutely need partnership with web development to ensure that you're deploying the tags correctly. This is not the kind of tool a technical marketer can implement and govern on their own. > > OneTrust is the industry standard for web privacy for a reason. For us, the technical customization and scalability are the top pros to this tool. I can't even think of which tool would be the runner up unless it were a home grown and implemented solution. We operate on a global scale, so we need our cookie banners and privacy management to be able to change based on current country (and US state's) regulations. ----- ### "Privacy Platform with Strong Customisation, But a Steep Learning Curve" — 5.0/5 > **Stuart** | *2025年6月25日* | 薬品 | おすすめ評価：10.0/10 > > **良いポイント**: What really stood out for me with OneTrust was its flexibility. It’s not a one-size-fits-all setup. You can build out your program using only the modules you need, which made it easier to scale things gradually. For example, we started with basic data mapping and DPIA workflows, and later added vendor risk assessments and some of the AI governance tools. It also does a good job at helping you stay aligned with various data protection laws—GDPR, HIPAA, CCPA, and so on—without needing to constantly reinvent the wheel. Templates are built in, but you can tweak them to suit your own use cases. That’s something a lot of other tools don’t offer. The integrations are solid too. Being able to hook it into Microsoft 365, ServiceNow, and Jira saved a lot of time and avoided duplicated effort between teams. Once it's set up, it becomes a central privacy hub that supports collaboration across legal, compliance, security, and even procurement. > > **改善点**: The downside? It’s not exactly beginner-friendly. The platform has a lot going on, and unless you’ve got someone on the team who’s either done it before or is willing to go deep into configuration, it can feel quite heavy. Some modules, especially around risk scoring and third-party assessments, take a fair bit of trial and error to get right. Also, it can be sluggish at times—especially if you're dealing with large volumes of processing records or complex workflows. That’s more noticeable in bigger organisations, but still something to be aware of. And the cost… It adds up. The base platform covers the essentials, but anything more advanced usually comes with an extra price tag. That can be hard to justify for smaller teams unless you’re using it extensively. > > Overall, I’ve found OneTrust to be a strong platform for managing privacy and compliance work—especially when you need to meet strict regulatory expectations across multiple jurisdictions. It’s not plug-and-play, but if you invest the time into setting it up properly, it really pays off. It’s helped bring structure and consistency to privacy operations, especially in areas like DPIAs, vendor management, and internal policy enforcement. It’s best suited to companies that are either highly regulated or rapidly scaling their compliance needs. If you’ve got the resources to implement and maintain it properly, it becomes an essential part of your toolkit. ----- ### "Very poor support and disappointing customer experience" — 1.0/5 > **Nicolas** | *2025年5月26日* | 人材 | おすすめ評価：0.0/10 > > **良いポイント**: The interface is clear, the features seem robust, and it gave the impression of being a solid and reliable compliance solution — which is what led us to choose OneTrust in the first place. > > **改善点**: After a simple domain change, I lost access to the platform and was unable to reset my credentials. Since I couldn’t log in, I also couldn’t contact support — and despite multiple follow-ups over more than 40 days, no one took ownership of the issue. I was passed around between contacts without any resolution. For a paid service, this level of support is unacceptable. > > I’ve been trying to regain access to my OneTrust account for over 45 days after a simple domain change. Despite being a paying customer, I’ve been caught in a loop with no way to log in, no access to support, and no one taking responsibility for solving the issue. I’ve contacted several people, including sales contacts, multiple times. The only consistent response I’ve received is redirection — but no actual resolution. What’s even more frustrating is the contrast: the team was very proactive when it came to contract renewal. But once the contract is signed and paid for, you’re left alone, even if you can’t access the service at all. If you’re a small or medium-sized company, I strongly do not recommend working with OneTrust. Their support structure seems designed for large enterprises, and they don’t care when smaller clients are stuck. A critical tool like this should come with reliable, accountable support. Unfortunately, this has not been my experience. ----- ### "The Best Platform for Professional Looking to Stay Abreast of Regulatory Developments, Globally" — 5.0/5 > **Thabiso** | *2025年3月26日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: The information is always up to date and is easy to digest. As a Data Privacy professional, I am able to understand the information shared on the platform and explain it to a colleague without struggling to understand certain concepts > > **改善点**: The insight provided is relevant and in clear language compared to other platforms > > OneTrust is easy to navigate. The interfaces and pages are user-friendly. I rely on OneTrust for most of my research activities as a Compliance Administrator. ----- ### "happy with subscription" — 5.0/5 > **mandy** | *2025年2月14日* | Eラーニング | おすすめ評価：7.0/10 > > **良いポイント**: easy to use, reader friendly and easy to understand. Although it would be good to get a cheaper subscription for those that are consultants. > > **改善点**: more technical, sometimes when you are looking at one jurisdiction, it brings up all > > good but some tech aspects can be better. ----- ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/174564/onetrust?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/174564/onetrust) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | ----- ## 構造化データ