---
description: Paddleを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Paddleとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [レベニューマネジメントシステム](/directory/31118/revenue-management/software) > [Paddle](/software/173382/paddle)

# Paddle

Canonical: https://www.capterra.jp/software/173382/paddle

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次へ: [次ページ](https://www.capterra.jp/software/173382/paddle?page=2)

> B2BのSaaS企業向けの収益実現プラットフォームであるPaddleは、買収、刷新、拡大による成長を支援します。
> 
> 評価：21人のユーザーによる評価は**3.0/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Paddleの対象ユーザー

B2BのSaaS企業向けの収益実現プラットフォームは、買収、刷新、拡大による成長を支援します。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **3.0/5** | 21 レビュー |
| 使いやすさ | 3.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 2.6/5 | レビュー全体に基づく |
| 価格の妥当性 | 2.9/5 | レビュー全体に基づく |
| 機能 | 3.4/5 | レビュー全体に基づく |
| おすすめ率 | 50% | (5/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Paddle Payments

## ビジネスコンテキスト

- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Windows（デスクトップ）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: アラビア語, イタリア語, オランダ語, スウェーデン語, スペイン語, デンマーク語, ドイツ語, ノルウェー語, フランス語, ポルトガル語, ポーランド語, ロシア語, 中国語, 日本語, 英語, 韓国語
- **利用可能な国**: イギリス

## 機能

- サブスクリプション管理
- レポート／分析
- 事業予測
- 価格最適化
- 多通貨

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- チャット対応有

## Category

- [レベニューマネジメントシステム](https://www.capterra.jp/directory/31118/revenue-management/software)

## 関連カテゴリー

- [レベニューマネジメントシステム](https://www.capterra.jp/directory/31118/revenue-management/software)
- [サブスク管理ツール](https://www.capterra.jp/directory/31657/subscription-management/software)
- [決済システム](https://www.capterra.jp/directory/30232/payment-processing/software)
- [継続請求管理ソフト](https://www.capterra.jp/directory/30927/recurring-billing/software)

## 代替製品

1. [Stripe](https://www.capterra.jp/software/123889/stripe) — 4.6/5 (3342 reviews)
2. [PayPal](https://www.capterra.jp/software/179251/paypal) — 4.6/5 (26419 reviews)
3. [Venmo](https://www.capterra.jp/software/182159/venmo-) — 4.7/5 (9282 reviews)
4. [Square Payments](https://www.capterra.jp/software/170278/square-payments-processing) — 4.7/5 (2687 reviews)
5. [Square Point of Sale](https://www.capterra.jp/software/154907/square-point-of-sale) — 4.6/5 (3031 reviews)

## レビュー

### "modern and simple payment solution" — 5.0/5

> **Eugene** | *2019年8月31日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10
> 
> **良いポイント**: 1. Accepting Russian businesses&#10;2. The payment form is very simple, which helps to raise its conversion&#10;3. Accepting foreign bank cards (Russian payment gateways usually do not)
> 
> **改善点**: They usually answer questions related to refunds and payments themselves, which doesn't allow to see how many users had a problem with a product before canceling a subscription or issuing a refund
> 
> The best payment gateway I found so far from available to my country.

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### "Paddle is good but customer support is terrible." — 5.0/5

> **認証済みレビュアー** | *2021年9月23日* | 情報技術、情報サービス | おすすめ評価：6.0/10
> 
> **良いポイント**: The paddle is a great payment processor and it includes many automation tools which make life easier.
> 
> **改善点**: The customer support is terrible it could take 2-3 days to answer or solve the problem. Once we've encountered a problem regarding the payment processing on a live website and when we contacted Paddle they identify the problem (which was on their side) but after 3 days there was no answer and it resulted us losing many customers.
> 
> The product itself is good but customer care is terrible. You can not rely on them even when you are paying them a commission for each transaction.

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### "Account closed after 7+ years and next to 0% chargebacks and refunds, migration taking forever" — 1.0/5

> **認証済みレビュアー** | *2026年2月22日* | コンピュータ・ソフトウェア | おすすめ評価：0.0/10
> 
> **良いポイント**: Paddle was easy to set up with adequate documentation. We were up and running very quickly, and we were able to easily take payments in multiple countries.
> 
> **改善点**: "Risk team" decided after 7 years that our account was violating their TOS.&#10;They provided a reason that I am 99% sure that it was provided by an AI tool without any validation (the reason that I am suggesting that it was an AI tool is that we occasionally receive cold emails by AI assuming we are a different kind of business)&#10;&#10;While they suggest that they can help you migrate to other payment providers, the migration itself is taking forever. I requested migration help (card data to Stripe) on the 12th of January 2026, and it is now 21st February, and the migration has not been completed, and they have not provided us with an estimate. We have provided all the necessary details in a timely manner.
> 
> Good experience years ago, bad experience in 2026. The risk team blindly uses AI to evaluate accounts. They say that they help with migrating to other payment providers, but it looks like they do not want to do so.

-----

### "My payment handling solution" — 4.0/5

> **認証済みレビュアー** | *2021年6月4日* | コンピュータ・ソフトウェア | おすすめ評価：9.0/10
> 
> **良いポイント**: On the internet you'll find some complaints abou the support at Paddle, but those are old, and the company really did fix that. The support now is amazing.
> 
> **改善点**: It's written in PHP, and it shows. Some of the details of the API are clearly designed with PHP in mind (such as requiring a php serialize function, which all the implementations in all the other languages have to emulate). And it seems that development has slowed down nearly to a halt.
> 
> The API and the documentation seems to have been created by an inexperienced team, but they make up for it with an amazing support team. They also solve a very painful problem, and really have no competition.

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### "The payment processor you need" — 4.0/5

> **認証済みレビュアー** | *2022年3月25日* | 金融サービス | おすすめ評価：8.0/10
> 
> **良いポイント**: Paddle offers good ways to protect against unauthorized chargebacks and checkout recovery.
> 
> **改善点**: The onboarding process takes way to long, if you look at competitors it takes you round about 5 minutes to signup, at paddle it takes a few days.
> 
> Overall we are very happy to have Paddle as a payment processor since they handle tax caluculation and order management.

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## リンク

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