--- description: OctopusProを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OctopusProとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [フィールドサービス管理システム](/directory/10009/field-service-management/software) > [OctopusPro](/software/171739/octopuspro) # OctopusPro Canonical: https://www.capterra.jp/software/171739/octopuspro ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/171739/octopuspro?page=2) > 1つの革新的なフィールド・サービス管理ソフトウェアで、移動中のスタッフと顧客を簡単に管理することができます。 > > 評価：13人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### OctopusProの対象ユーザー OctopusProは、清掃からガーデニング、草刈り、錠前師、プールのメンテナンス、配管工事、アンテナ、犬のグルーミング、ベビー・シッターなど、あらゆる移動型サービスやフィールド・サービスに最適な管理ツールとして設計されています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.5/5** | 13 レビュー | | 使いやすさ | 4.5/5 | レビュー全体に基づく | | カスタマー・サポート | 4.7/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: OctopusPro - **ロケーション**: Sydney, オーストラリア - **設立**: 2011 ## ビジネスコンテキスト - **価格プラン**: $29.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル） - **サポートされる言語**: アラビア語, デンマーク語, フランス語, 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本 ## 機能 - CRM - For Carpet Cleaners - GPS - アポイントメント管理 - アラート／通知 - オンライン時計 - オンライン決済 - カスタマー管理 - カレンダー管理 - サービス履歴 - スケジューリング - フォームのカスタマイズ - メール管理 - モバイル・アクセス - リマインダー - ルーティング - レポートと統計 - 作業発注管理 - 在庫管理 - 派遣管理 - 現地料金回収 - 見積もり、概算 - 請求、インボイス - 連絡先データベース - 電子決済 - 電子署名 ## 統合 (合計6件) - Mailchimp - PayPal - QuickBooks Online Advanced - Stripe - Twilio - Xero ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [フィールドサービス管理システム](https://www.capterra.jp/directory/10009/field-service-management/software) ## 関連カテゴリー - [フィールドサービス管理システム](https://www.capterra.jp/directory/10009/field-service-management/software) - [カーペットクリーニングソフト](https://www.capterra.jp/directory/31417/carpet-cleaning/software) - [鍵屋システム](https://www.capterra.jp/directory/31675/locksmith/software) - [日程調整ツール](https://www.capterra.jp/directory/30757/appointment-scheduling/software) ## 代替製品 1. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5213 reviews) 2. [Housecall Pro](https://www.capterra.jp/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 3. [Synchroteam](https://www.capterra.jp/software/129634/synchroteam) — 4.4/5 (95 reviews) ## レビュー ### "One platform that powers sales, marketing, and CRM" — 5.0/5 > **Anthony** | *2025年3月25日* | 音楽 | おすすめ評価：10.0/10 > > **良いポイント**: In my company, the program has features that support client relationship management. Its interface is simple and easy to use; it offers all the features we need to enter the market, comprehend clients, and give them with the appropriate goods and services based on their requirements and availability. It has contributed to the improvement of crucial procedures that are closely related to sales. > > **改善点**: Although the program is great and performs at its best, it is limited in its ability to integrate with other tools; if it gets better, we may be able to make better use of our tools and save time and effort. > > It is in line with our interests; it has enabled us to reach a wider audience, reach the target audience through campaigns, follow up with clients, and grow our profitable business. With all we require from a CRM and more, Pipedrive has done incredibly well in my company, and we have seen a rise in income since we implemented it. ----- ### "Reliable cloud hosting and 24/7 support" — 5.0/5 > **Jim** | *2025年8月4日* | 消費者サービス | おすすめ評価：10.0/10 > > **良いポイント**: OctopusPro has been a total time-saver. Job scheduling and team assignments are now fully automated. Clients receive confirmations and reminders, and we can track progress and feedback all in one place. The ability to invoice and take payments instantly is a big plus. > > **改善点**: The mobile interface, while functional, could be more user-friendly for field staff with limited tech experience. > > OctopusPro enables everyone in your organization to participate, streamlining the entire workflow. With reliable cloud hosting and 24/7 support, we’ve improved client satisfaction and cut admin costs significantly. ----- ### "Disappointed customer" — 1.0/5 > **Veronica** | *2024年7月24日* | 2128 | おすすめ評価：0.0/10 > > **良いポイント**: The idea of Octopus Pro sounded like it would suit my business but in fact it is extremely complex and the customer support/onboarding is awful. > > **改善点**: We have been incorrectly charged on multiple occasions. One month we were accidentally charged almost $5000. This was refunded after a week with little acknowledgement or explanation. We cancelled our membership after this. We have just been charged this month despite having received a written approval of our request to cancel. After speaking to other small business’ who were looking into Octopus, it is clear that our issue is a common one. > > I joined Octopus Pro earlier this year as I believed its features would suit my business needs. As a small business, cost was a concern, but I was promised adequate onboarding training and support. Initially, I received help from a friendly and helpful support person. Once agreeing to sign on, I was handed over to another support member (\[sensitive content hidden\]). He lacked professionalism and knowledge. When I asked to work with the original support person again, I was told they didn't exist and \[sensitive content hidden\] was the only one on the team. This felt strange and of course, created trust issues. Unhappy with the support, I canceled my trial on time but was still charged. Octopus acknowledged their mistake and offered a refund plus a 'premium onboarding service,' but the support remained unclear and disappointing. There were also billing errors, including a $5000 overcharge, causing financial strain on paying our employees. I picked up on this mistake and was eventually refunded, however, ongoing issues led to continued charges for a more expensive plan than agreed upon. I reached out to the \[sensitive content hidden\]for help but received no response. After persisting, (despite initially being told that \[sensitive content hidden\] was the only member available), I was later assigned a new team member and offered more services to keep me on, which I declined, asking for a refund instead, which was denied. Overall, while Octopus Pro offers flexibility in scheduling and payments, its customer support lacks compassion, clarity, and integrity, significantly affecting my small business's growth. Our most recent issue is a charge for this month of $300 AUD, despite cancelling last month. Awaiting a response and not feeling very positive about the experience. Strongly recommend using a different platform. ----- ### "Saves time" — 5.0/5 > **Abraham** | *2025年4月1日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: The automated job assignment feature saves so much time. Customer support is responsive and helpful. > > **改善点**: The reporting dashboard could be more customizable. > > Great for streamlining field operations, but could use minor UI improvements. ----- ### "automate invoicing and bookings" — 5.0/5 > **Derrek** | *2025年5月17日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: It has allowed us to better organize our customer data, automate invoicing and bookings, and cut back on time spent coordinating between field staff and office support. > > **改善点**: A few more integrations would make it perfect. > > OctopusPro is a cloud-based service management software with all the features and tools you need to manage and grow your business. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/171739/octopuspro?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/171739/octopuspro) ## このページは以下の言語で利用できます | ロケール | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | ja | | ----- ## 構造化データ