--- description: Open Loyaltyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Open Loyaltyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ゲーミフィケーションツール](/directory/30911/gamification/software) > [Open Loyalty](/software/171121/open-loyalty) # Open Loyalty Canonical: https://www.capterra.jp/software/171121/open-loyalty ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/171121/open-loyalty?page=2) > Open Loyaltyは、パーソナライズされたロイヤルティ・プログラムを構築するための柔軟なロイヤルティ・ブロック一式を備えた非常に優れたヘッドレス・ロイヤルティ・プラットフォームです。 > > 評価：15人のユーザーによる評価は**4.8/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Open Loyaltyの対象ユーザー 業界：小売、金融、保険、旅行、コンビニ、食品、QSR、FMCG、燃料、自動車、B2B。 クライアント：Warba Bank、ALDO、MSI、DropTank、HiPay、Asia Commercial Bank、AKQAなど。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.8/5** | 15 レビュー | | 使いやすさ | 4.5/5 | レビュー全体に基づく | | カスタマー・サポート | 4.7/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Open Loyalty - **ロケーション**: Warsaw, ポーランド - **設立**: 2008 ## ビジネスコンテキスト - **対象となる企業**: 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに208件 ## 機能 - CRM - エンゲージメント追跡 - キャンペーン管理 - パフォーマンス測定基準 - プロモーション管理 - メンバーシップ管理 - リワード管理 - リーダーボード - ロイヤリティプログラム - 顧客アクティビティ追跡 - 顧客ロイヤルティ・カード ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [ゲーミフィケーションツール](https://www.capterra.jp/directory/30911/gamification/software) ## 関連カテゴリー - [ゲーミフィケーションツール](https://www.capterra.jp/directory/30911/gamification/software) - [顧客ロイヤリティ向上ソフト](https://www.capterra.jp/directory/10031/customer-loyalty/software) ## 代替製品 1. [Guusto](https://www.capterra.jp/software/186209/guusto) — 4.9/5 (3541 reviews) 2. [Tango](https://www.capterra.jp/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews) 3. [Loopy Loyalty](https://www.capterra.jp/software/160859/loopy-loyalty) — 4.6/5 (68 reviews) 4. [Xoxoday](https://www.capterra.jp/software/153149/rewards-platform) — 4.4/5 (261 reviews) ## レビュー ### "Open Loyalty rewards" — 4.0/5 > **Mark** | *2021年9月6日* | 情報技術、情報サービス | おすすめ評価：8.0/10 > > **良いポイント**: The software was easy to install and use. There are a few key configurations needed but nothing a mid-senior developer cannot manage. The ability of the software to easily create reward campaigns, load bulk vouchers and issue out is quick and painless. Open Loyalty is free to use which is great for testing out the platform and helping to define how your business way want to use it. > > **改善点**: It is a little limited in terms of reporting functionality via the admin console or API. > > The software has been easy to use and understand. The API documentation is kept up to date and is easy to consume. The team at Open Loyalty are great, they consistently provide good service and are willing to help if required. ----- ### "The best solution for loyalty program implementations" — 5.0/5 > **Darío** | *2020年3月5日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: This is an ideal solution for companies that seek to complement their current e-business / CRM / ERP with a loyalty program without breaking nor the bank nor their current functionality. Every possible scenario has been thought out: campaigns with a set range of dates, rewards that depend on the client's loyalty level, segmentation of clients based on their number of points, rewards exchanged, number of transactions, etc. It's really easy to integrate with existing front-end solutions and has an admin panel that helps defining and dynamically changing levels, client segments, points-reward conversion rates, and also look at each client's transaction history, solve attribution problems, etc, effectively treating the loyalty program as an external module of their main software. > > **改善点**: There have been two main misunderstandings about Open Loyalty so far: that it's free (because of the "Open" part) and that it's an out-of-the-box solution. The development version is indeed free and serves the purpose of allowing the construction of a quick proof of concept of the implementation, when the online demo is not enough for an evaluation of the product. The idea that this product would be a solution that could be configured and just published to the world is a little off. This product serves all purposes and can be easily integrated (through JSON requests) with any existing front-end that can be extended, be it the front-end for the acquisition of points or the one for exchanging them. > > The application is very responsive at all times and has been designed for scalability, which we've never have had the need to do since the default configuration is more than enough for our customers' user base. We've implemented this solution with several clients and it's been a really quick and easy solution that has kept our customers happy. ----- ### "Robust system with lots of features out of the box" — 4.0/5 > **Joris** | *2021年8月23日* | 情報技術、情報サービス | おすすめ評価：8.0/10 > > **良いポイント**: We liked that it's customizable, scalable and we get full access to the source code. On the campaign configuration side, we appreciate the different types of programs we can create that can improve user engagement and keep them happy. We are also pleased with the fast and responsive customer service. > > **改善点**: We experienced some issues during the initial setup as our tech team was not familiar with all of the tech stacks used, some of our requirements are not supported, and our tech team experiences some challenges in customizing it. Other problems are attributed to the language barrier and different time zones. ----- ### "OpenLoyalty allowed us a quick market entry" — 4.0/5 > **Anna** | *2023年2月2日* | 金融サービス | おすすめ評価：9.0/10 > > **良いポイント**: - The frontend is super easy to handle and settings allow realizing most our requirements out of the box. - Quick and helpful customer support in case of any problems > > **改善点**: - From a product manager perspective it would be great to customize reports according to my needs. - Requesting new functionalities takes a time until prioritization on OpenLoyalty side. - Overall great documentation but versioning could be a bit better in terms of what has changed exactly. ----- ### "Rapid deployment and flexibility of integration" — 5.0/5 > **Cristóbal** | *2021年9月27日* | 情報技術、情報サービス | おすすめ評価：9.0/10 > > **良いポイント**: The best thing was, that we had the opportunity to give our clients a solution in a very fast way and adapted to their needs, integrating it with their POS systems in an agile way using the API's > > **改善点**: In some moments it was difficult to interact with the database since everything has to be done via API's and in some moments it can complicate the resolution of an incident. > > It was a successful project with great support from the supplier. In a very short time, our client was able to launch a loyalty program with personalized strategies and a portal for their clients. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/171121/open-loyalty?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/171121/open-loyalty) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ