キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
ROUTEEとは？
Routeeは、オムニチャネル・マーケティング自動化ソリューションであるWaymoreを開発しました。デジタル・コストの削減、コンバージョン率の向上、新しいリードの創出、クロスセルとアップセルの簡素化を実現します。Waymoreが選ばれる理由は次の通りです。
- ターゲティングを強化するための高度な顧客プロファイリング。
- 時間とリソースを節約する包括的な自動化。
- オムニチャネル通信ソリューションにより、顧客がどこにいてもリーチを実現。
- カスタム・マーケティング自動化ソリューション。
即時のプラットフォーム統合。無料デモ。
ROUTEEの対象ユーザー
規模にかかわらず顧客を獲得し売上を伸ばしたいと考えている企業は、クラウドベースのオムニチャネル・コミュニケーションを利用できます。
ROUTEEの他のおすすめ代替製品
ROUTEEの評判・レビュー
Simple but not simpler
良いポイント:
The ease of use, the quality of services, the customer support and of course the low pricing.
改善してほしい点:
Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.
One of the best SMS providers
製品を使ってみた感想： I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.
良いポイント:
The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
改善してほしい点:
On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.
Can't recommend
製品を使ってみた感想： I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.
良いポイント:
Easy to use. Software backend looks good.
改善してほしい点:
The attitude of customer service is really bad. They don't want to help at all.
AMD Telecomからの返信
4 年前
We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.
Eshop Owner Routee Review
製品を使ってみた感想： 4 years of Routee usage. Few or none problems at all. Easy to use.
良いポイント:
The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.
改善してほしい点:
In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
FINANCE DIRECTOR
製品を使ってみた感想： reliable for sure.
良いポイント:
Reliable in sending sms. it is very important in medical use.
改善してほしい点:
some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms
