キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

SurveySparrowとは?

SurveySparrowでは、アンケートを会話に変えることができます。会話型インタフェースを備えたSurveySparrowを使用すると、チャットのような体験を提供する魅力的なモバイルファーストのアンケートを作成して共有することができます。

SurveySparrowのRecurring Surveysでは、定期的にアンケートを送信して、顧客または従業員の意識を評価できます。

簡単な共有オプションを備えたSurveySparrowでは、Web、モバイル、ソーシャル、メールでアンケートを共有して、対象のオーディエンスからフィードバックを簡単に収集できます。

SurveySparrowの対象ユーザー

あらゆる規模の企業がステークホルダー (顧客、従業員、ベンダー) とより深く関わり、エクスペリエンスの改善、定期的なアンケートの実施、インサイトの取得を通してビジネスの成長を支援します。

SurveySparrowソフトウェア - 1
SurveySparrowソフトウェア - 2
SurveySparrowソフトウェア - 3
SurveySparrowソフトウェア - 4
SurveySparrowソフトウェア - 5

SurveySparrowをご存知でしょうか? 別の人気製品との比較

SurveySparrow

SurveySparrow

4.4 (113)
価格情報が見つかりません
無料バージョン
無料トライアル
115
11
4.5 (113)
4.4 (113)
4.4 (113)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
価格情報が見つかりません
無料バージョン
無料トライアル
116
41
4.4 (417)
4.4 (417)
4.7 (417)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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SurveySparrowの評判・レビュー

評価ポイント

総合評価
4.4
使いやすさ
4.5
カスタマーサービス
4.4
機能
4.3
価格の妥当性
4.4

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Romaric
Romaric
カメルーンのWeb designer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

SurveySparrow

5.0 2 年前

製品を使ってみた感想: Survey Sparrow is my #1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my needs. It's easy to work with and has a lot of advanced customizable options that are very great for user experience feedback.

良いポイント:

Survey sparrow is the best survey builder I know so far. The developers are innovating the overall user-feedback building experience and that's amazing.The conditional logic feature in survey sparrow is far way more advanced than those in alternative tools I've used so far. It's damn too smart and sounds rather too conversational and friendly.With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion rates for whatever purpose the form was built for.I like to start my surveys with a warm message, that makes the reader feel important and increases the overall interaction and engagement rates.then; I enjoy giving users multiple options as this keeps them more focused on providing just simple answers than putting them to work (thinking).The logic condition helps me to assign a suitable option to each question asked. This creates a specific condition that will trigger a particular answer or option for multiple choice and all the questions in general.The survey sparrow form builder is very neat and there are even tons of pre-built templates available. These templates are suitable for beginners and can help to save some time too.The analytic & reporting parts of the tool also work well and provide in-depth data on how users interact with my forms and this helps me to know how good or bad the form is doing.

改善してほしい点:

The cost for this plugin is quickly expensive and I must say, it's not suitable for most start-ups and individual businesses. It would be great if the company makes little adjustments to the spring options or even add custom-pricing options to the tool which will enable each user to only pay for a certain amount of features they want.

Tarun
インドのAssistant Manager
アパレル、ファッション, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Easy to use to build but integrations are challenging.

4.0 9 か月前

良いポイント:

- It's easy to build compared to other survey building software. - New form creation, dynamic variable addition, response gathering is very easy to use.

改善してほしい点:

- There are few features pertaining to global variable that many time don't work. - Integrations with the GSheets has always been a challenge for the first time. The access goes to just one person and then many a time if there's a need to flow responses to the same sheet it fails. - 3P integrations need more improvisation.

Omar
エジプトのCustomer experience manager
小売, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Need to improve reporting and also customer service

3.0 9 か月前

良いポイント:

Easy to use.

改善してほしい点:

Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue

Iliana
エルサルバドルのProject Manager
市場調査, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Review for Survey Sparrow!

5.0 9 か月前

製品を使ってみた感想: Its been a pretty nice experience! So far I've like this product.

良いポイント:

I really liked that it is super user friendly. Not complicated at all.

改善してほしい点:

I dont know if this is a feature SS has but I dont like they don't have an option to create multiple links for different things, like one link for social media, one link for database, one link for free ads, etc.

J'La
アメリカのCommunity Outreach
政府関係, 11~50人規模の会社
使用期間: 1年以上
投稿経路

My go to Survey Application

5.0 10 か月前

製品を使ってみた感想: Awesome. It's always very easy to receive a response and answer to my questions as well as assistance in troubleshooting an issue.

良いポイント:

I like the overall design and ease of use. It's a very simple yet aesthetically pleasing application and easy for end-users to navigate.

改善してほしい点:

I've been running into feature problems. Due to some of the capabilities of the application, it feels like there should be more features that extend beyond just "Customer Service" features.

Niall
英国のHead of Design
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Great product

4.0 9 か月前

良いポイント:

Easy to use, surveys are easy to create and the frontend for surveys is very user friendly. Good level of customisation and an excellent range of question types for quantitative and qualitative measuring. API documentation is good.

改善してほしい点:

We're using the survey sparrow API, and found there are some areas of the data that are not accessible via the API.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Review based on use of survey sparrow

4.0 9 か月前

製品を使ってみた感想: It's good for the feedback survey. I can say its very good tool and we used the API also and its worked very well.

良いポイント:

Its UI is very good and its easy to use.

改善してほしい点:

We can't use jQuery which is a problem during customization.

Shravya
インドのConsultant
コンピュータ、ネットワーク・セキュリティ, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

My review of Surveysparrow - Good

4.0 9 か月前

製品を使ってみた感想: Good, but can definitely be more customized to requirements

良いポイント:

The UI is great and easy to use. Platform is intuitively designed and many good features.

改善してほしい点:

The platform is not very helpful for creating more elaborate and complex surveys such as 1. creating sub sections under sections within a survey 2. having a flexible survey completion % system

Nisha
インドのCustomer Insights Leader
小売, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Amazing tool for product experience and customer feedback

5.0 9 か月前

良いポイント:

1. Ease to use the tool 2. CSM and support received 3. Easy Integration 4. Cost Effective

改善してほしい点:

1. AI and Machine Learning feature 2. Trend analysis

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 自営業
使用期間: 2年以上
投稿経路

Great product

4.0 9 か月前

良いポイント:

Ease of use and easy to setup. It misses key features but the product team continuously releases new features.

改善してほしい点:

Pricing comes across as a little too costly for SMBs

Chandrakeerthan
インドのstudent
認証済みLinkedInユーザー
高等教育, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Best Survey Builder

4.0 2 年前

製品を使ってみた感想: My overall experience with surveysparrow is great.Its best used for building surveys for customers and knowing about their opinion.The process can be smoothly done with the help of surveysparrow.

良いポイント:

Surveysparrow is best when compared to any other surveybuilders.The userinterface is easy to setup and use.The customers feels friendly when filling those forms.The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys.These templates are very good looking.

改善してほしい点:

Surveysparrow has got so many features which are not available in other survey builders bu the user must take premium plan to get access to those features in surveysparrow.

Hak Chong
シンガポールのPrincipal Designer
情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Like a Sparrow, it has all component to fly like a bird.

3.0 2 年前

製品を使ってみた感想: SurveySparrow was my first Survey Application to garner the feedback of my audiences and it works very well with the younger folks as its Chat mode is very intuitive and friendly.

良いポイント:

To upgrade to the next level can be costly.

改善してほしい点:

Basically, SurveySparrow does its role for simple form, and when I intend to upgrade to include more features, I held back because of its pricing.

Matías
チリのData Engineer
法律サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

A good and easy tool for NPS

4.0 9 か月前

良いポイント:

Is an easy tool to implement NPS in for our customers. The implementation was so fluent and easy.

改善してほしい点:

Really nothing, we used just the NPS and was a success for us.

Tim
ドイツのCFO COO
情報技術、情報サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Whitelable customer

5.0 8 か月前

良いポイント:

Whitelabelling capabilities Flexibility for suitable commercial model, when we began the journey

改善してほしい点:

SSO integration not always straightforward Invoicing process and flags in tool could be optimized

Mayerly
Mayerly
アメリカのbachelor
認証済みLinkedInユーザー
マーケティング、広告, 自営業
使用期間: 無料トライアル
投稿経路

Improving my feedback collection experience

5.0 昨年

製品を使ってみた感想: The platform is easy to use and has allowed me to create engaging, custom surveys quickly and efficiently and I enjoyed the conversational interface that feels more like a conversation than a typical survey form.

良いポイント:

What I like the most about this platform is its conversational approach instead of having customers fill out a typical survey form. I love how I can create highly personalized and engaging surveys that my clients find enjoyable to take.

改善してほしい点:

The customization options are a bit limited compared to other survey tools I've used in the past. I also noticed that the integration with other analysis tools is not as easy as I would have liked.

satish
satish
インドのFront end developer
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Best software for opinion

4.0 2 年前

製品を使ってみた感想: My overall experience is with survey sparrow of make survey build forms by collecting the feedback from customers and clients. Surveysparrow has always meets or needs according to the templates

良いポイント:

It is used to build templates from the customer opinions. It has different types of templates it is friendly interface when filling the forms (or) templates when compared to other templates it is good looking its based on the customer reviews

改善してほしい点:

It has many features but we get it only premium plan it is too much costs when we compared to other platforms or survey builders filling to much of forms it get slow

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

Choose your software

5.0 2 年前

製品を使ってみた感想: This platform is good for the survey's and can choose the software's by the prediction. The Predictions in the software was soo accurate.

良いポイント:

I have been used this platform for months and it was great. This app allows to trial the softwares for free. The survey tools are good.

改善してほしい点:

Rough start for the beginners and sometimes software was buggy.

認証済みレビュアー
認証済みLinkedInユーザー
アニメーション, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

Make your survey

5.0 2 年前

製品を使ってみた感想: It is a great app to choose the softwares based on reviews and the interface of the app is good and user friendly.

良いポイント:

The predictions and the results of survey's are soo accurate and the tools that we use to make the survey are great.

改善してほしい点:

For beginners the app is a bit difficult to use and need to decrease the pricing.

Alekhya
Alekhya
インドのClinical investigator
認証済みLinkedInユーザー
病院、ヘルスケア, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

A survey that we can build!!

4.0 2 年前

製品を使ってみた感想: It helped for collecting data for my research purpose . But they can't handle heavy load

良いポイント:

The user interface for building the survey are soo good, it helps very much in obtaining data for research. Their intuitive tools differ from other competitors

改善してほしい点:

The survey building tool is good ,but it has some bugs and need developers assistance. Some features are paid.

Halimatun
Halimatun
マレーシアのIT Manager
認証済みLinkedInユーザー
経理, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Create and distribute survey easily

5.0 3 年前

良いポイント:

Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have provided and select the survey theme that match with my objective. I also can select the question from the suggested question section.

改善してほしい点:

I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that i want and it making a mess to the form layout and design. I have tried it multiple time, but it just not happening and i don't think there is any way to do it properly.

認証済みレビュアー
認証済みLinkedInユーザー
金融サービス, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

Nice tool for short surveys

4.0 5 年前

製品を使ってみた感想: For a detailed interviewing tool with complex question trees, it can definitely do the job, but the lack of easy copying of groups of questions and logic branches makes the builder labor-intensive.

良いポイント:

While looking for a TypeForm alternative I came across SurveySparrow. Since we ultimately were not able to use it, I can only comment on the builder tool. Compared to TypeForm (which I worked in as a premium user for several months), SurveySparrow was faster for large survey with multiple logic leaps, the UI did not have the bugs I became accustomed to in TypeForm and SurveySparrow had good optionality for a technical survey (the number field accepts decimals, which TypeForm does not; matrix-type questions have a reasonable amount fo flexibility). Overall: fast, flexible with good optionality on questions. Great, responsive customer service.

改善してほしい点:

Unfortunately, we ended up not selecting it. We had difficulties copying groups of questions and entire logic branches (which we need to be able to do), so building a large, complex survey would have been too labor intensive. Maybe it is possible, but I could not find an easy way to do it and was working against a deadline.

Paige
アメリカのHomemaker
ホスピタリティ, 自営業
使用期間: 6~12か月
投稿経路

Don't hate it , don't love it

5.0 4 年前

製品を使ってみた感想: I don't think that it's something I want to integrate into my everyday life I have been a user for a little over two years now and I am actually looking into other programs but overall my experience with a decent I don't have too many complaints and I would recommend it as a starting platform if you're trying to get your branding out there.

良いポイント:

Every step of creating a survey form is very simple and has next to no learning curves needed before using the software. It's very easy to distribute the surveys into email or social media platforms and it's just a very personal experience all around you really feel like you're getting to know the customers you're working with!

改善してほしい点:

I really don't have too many complaints I noticed every now and then the dragon drop question box is a little buggy and it makes the customisation process a little bit harder than it should be and you definitely want to be a premium user if you want to access all the complex features that it has to offer I do wish they offered a little bit more features with the cheaper plans.

Kimberly
Kimberly
カナダのWriter/Editor
認証済みLinkedInユーザー
経営コンサルティング, 自営業
使用期間: 2年以上
投稿経路

More than just a survey tool

5.0 4 年前

製品を使ってみた感想: I use SurveySparrow for more than just surveys. I use it as a client onboarding tool - for assessments and information gathering.

良いポイント:

I love that SurveySparrow looks spectacular and makes me look good, with the ability to use my branding. And its conversational style is wonderful.

改善してほしい点:

I have been using SurveySparrow for years and have no complaints. I honestly can't think of anything I don't like.

認証済みレビュアー
認証済みLinkedInユーザー
インターネット, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Chirpy Surveys

4.0 6 年前

製品を使ってみた感想: We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

良いポイント:

They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.

改善してほしい点:

They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.

Nazim
トルコのdirector
不動産, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

bye survwymonkey, hello survey sparrow

5.0 3 年前

製品を使ってみた感想: I recommend it to everyone

良いポイント:

surveymonkey was tough. The sparrow is simply wonderful. just that is enough. because it's very important.

改善してほしい点:

There isn't a feature I don't like. I think it's easy and fast. I post a lot of survey. almost every week