---
description: Collect.chatを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Collect.chatとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [カスタマーエクスペリエンス ソフト](/directory/30671/customer-experience/software) > [Collect.chat](/software/168676/collect-chat)

# Collect.chat

Canonical: https://www.capterra.jp/software/168676/collect-chat

ページ：1 / 3\
次へ: [次ページ](https://www.capterra.jp/software/168676/collect-chat?page=2)

> Webサイト訪問者から自動的にデータを収集するチャットボットを作成するための、チャットボット作成プラットフォームです。
> 
> 評価：43人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Collect.chatの対象ユーザー

不動産企業によるリードの収集、&#10;ホスピタリティ企業によるフィードバックの収集、&#10;教育機関によるリードの収集、&#10;ホテルによる予約の収集、&#10;デジタル代理店。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.6/5** | 43 レビュー |
| 使いやすさ | 4.7/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.5/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.3/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Micro.company
- **設立**: 2017

## ビジネスコンテキスト

- **価格プラン**: $24.00
- **価格モデル**:  (無料版が利用可能)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: 英語
- **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, アルバ, アルバニア, アンギラ, アンティグア・バーブーダ, アンドラ, イギリス, イタリア, インド, ウクライナ, ウルグアイ, エクアドル, エストニア, エルサルバドル, オランダ, オーストラリア さらに92件

## 機能

- NPSアンケート構造
- アンケートおよびフィードバック
- アンケート／投票管理
- ダッシュボード
- テキスト分析
- テンプレートのカスタマイズ
- データの可視化
- ネガティブ・フィードバック管理
- フィードバック管理
- マルチチャネル・データ収集
- レポート／分析

## 統合 (合計9件)

- AWeber
- Google Analytics 360
- Google Calendar
- Google Sheets
- HubSpot CRM
- Mailchimp
- Pipedrive
- Salesforce Sales Cloud
- Zapier

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- チャット対応有

## Category

- [カスタマーエクスペリエンス ソフト](https://www.capterra.jp/directory/30671/customer-experience/software)

## 代替製品

1. [SurveyMonkey](https://www.capterra.jp/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
2. [Trustpilot](https://www.capterra.jp/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Zoho CRM](https://www.capterra.jp/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [Jotform](https://www.capterra.jp/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
5. [LiveAgent](https://www.capterra.jp/software/102188/liveagent) — 4.7/5 (1753 reviews)

## レビュー

### "The Best Website Chatbot Tool For Lead Generation" — 5.0/5

> **Ogochukwu** | *2021年11月3日* | マーケティング、広告 | おすすめ評価：10.0/10
> 
> **良いポイント**: They offer a 100% free plan, where I could use the tool without making subscriptions. Also, on my website, my visitors hardly sign up or subscribe to my blog through my website pop ups, but instead they prefer signing up through my chatbot, and not because it was a chatbot, but because it looks very agile and attractive to click-on, and currently, with the help of Collect.Chat, I've collected more than 6,000 email leads from my website visitors.
> 
> **改善点**: The chatbot is automated, you set it up the way you want it to be, you can call it your goal, maybe to collect leads like emails, phone numbers or maybe to enable visitors to subscribe to your social media handles. So, in general, it is not a human chatbot but an automated one created by you.
> 
> Having the ability to collect leads from a tool like Collect.Chat without having to pay a dime in the beginning is a huge turn-un. So, no need of running ads to get leads and so on, because with Collect.Chat I'd probably get them in bulk.

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### "Very useful App - ( with a couple of key drawbacks)" — 5.0/5

> **Indradeep** | *2019年1月3日* | 金融サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: Very easy to setup and use. Good template and intuitive flow of questions.  Also one of the few chat-apps which allow you to receive messages through  Whatspp, which is very popular in certain countries. The ability to receive message through Whatspp, alleviates a key issue, live chat. Whenever a customer wants to go live, you can just move him to Whatspp. &#10;&#10;Pricing is quite competitive if your responses are less per day
> 
> **改善点**: Its very important to try out the advanced feature like Zapier Webhook integration and conditional logic jumps. I especially needed to check out how the email and phone captures would get auto populated in my CRM and Mailchimp apps. This is not possible in the free version and the free trial of advanced version is not available. &#10;&#10;While the free trial is very good, I feel the founders should also allow a trial of the advanced version also. This will allow more people to try and out and pay for premium version. &#10;&#10;I for one are hesitating to go paid, till i can try out the advanced features.&#10;&#10;I am also awaiting a complete Facebook messenger version, so i dont need to use a different chat app there.

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### "I've had a nice experience. The site is useful, but it just need a few improvements and debuging" — 3.0/5

> **認証済みレビュアー** | *2018年1月23日* | おすすめ評価：10.0/10
> 
> **良いポイント**: That im being able to collect leads information without depending on a person interaction, and the personalization
> 
> **改善点**: That it doesnt have an API in order to integrate actions directly from the form-chat. That would save a lot of time and effort for us\!
> 
> the automatization of the lead info collection

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### "Richer in User experience Best for Lead Generation" — 5.0/5

> **Abhishek** | *2018年6月13日* | おすすめ評価：8.0/10
> 
> **良いポイント**: It motivated users that gives leads more&#10;&#10;A clean chatbot user interface&#10;&#10;Faster auto-conversation
> 
> **改善点**: Pricing is bit high&#13;&#10;  &#13;&#10;Could not predict how secure it is...(Hope you will reply for this)&#13;&#10;&#13;&#10;Needs to add more intergration platform such vtiger etc...
> 
> comparing to other chatbots. This one collected more leads. The software experience tends users to engage into it

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### "Have been using it for about a month and got over 10 leads. Our agency is tiny so that's huge." — 5.0/5

> **Carol** | *2018年1月23日* | おすすめ評価：10.0/10
> 
> **良いポイント**: I like that it was easy to set up and it was free. I had the bot up and running in less than 30 minutes. I also like that it's easy to change something if I have to.
> 
> **改善点**: I don't like the fact that I can't have different scripts for different answers, like I recently learned I can do on Landbot. However, I still like Collect.chat UI way more so I'm going to stick with you guys. Thank you for everything\! Really good product.

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次へ: [次ページ](https://www.capterra.jp/software/168676/collect-chat?page=2)

## リンク

- [Capterraで表示する](https://www.capterra.jp/software/168676/collect-chat)

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