tawk.to

A good option to offer a chat support service

製品を使ってみた感想： We can offer a chat support service for our start up. We have more than one hundred users and we have 3 or 4 daily chat sessions with users. We can answer quickly. Also we are saving money because we are using a free plan. We have integrated this tawt.to into our web page and into our e-learning platform.

良いポイント:

You can start with the free plan. It is easy to configure and manage. You can integrate it with other tools.

改善してほしい点:

Sometimes we had a lag with the chat session but I think it was because we were using a free plan.

Live Chat Platform of this Year

製品を使ってみた感想： Responding to customer tickets rapidly is the main relish that I gain from tawk.to.

良いポイント:

tawk.to enables me to connect and respond to customer queries over the internet.

改善してほしい点:

Since I am always connected to the internet, I rarely face downtime.

Very good for someone who's just starting out

製品を使ってみた感想： For startups who want to test products on website they may use tawk.to for analyzing the engagement on particular page as tawk.to provide you with live tracking facility for free.

良いポイント:

Tawk.to is very easy to install or integrate into website and its completely free with most important features that you require while chatting with user.

改善してほしい点:

Dashboard design is little complex even they have changed it now but still a new user need to spend a day to learn things.

The Best Bang for your Buck on the Market

良いポイント:

Theres not much not to like about this company! Their chat is great, has a ton of add on functionality if you want it, but if you want bare-bones its able to to that for you as well. I was hesitant coming into a company that i had never heard of before but this thing, given its price and its robust list of great features makes it unbeatable.

改善してほしい点:

Customer service is a bit slow at times if im being honest.

It's Forever Free

製品を使ってみた感想： This is a fantastic product that I would highly recommend to anyone looking to add a chat functionality to their website. The setup takes no time at all and it is honestly is free for life!! That's sounds hard to believe, but trust me, it's true

良いポイント:

The best feature of Tawk.to is that the basic chat system (which is actually quite advanced for what it is) is forever free. I have been using Tawk.to for 3 years now and never paid a penny for using it which is fantastic. It is easy to setup, easy to implement and easy to manage!

改善してほしい点:

The only issue I have with Tawk.to is that notification emails from missed chats can take 30 - 60 minutes to be sent via email which means you miss the user being live on your site.

The best Live chat

製品を使ってみた感想： Tawk.to is a very good livechat and the back office is easy and intuitive to use.

良いポイント:

Tawk.to is the perfect software for a digital company like mine. As well as live chat, it allows you to build up a knowledge base to guide customers through most processes.

改善してほしい点:

I've noticed that the sound notification doesn't always emit the arrival of new customers on the livechat when there are a lot of processes running on the computer or when the connection speed is sometimes low.

Easy to integrate livechat

製品を使ってみた感想： Very good for integrating livechat into websites. You should try it

良いポイント:

As a developer, tawk.to is the website I use most to integrate livechat into my clients' websites. What's more, thanks to its plugin, it's easy to integrate into Wordpress websites.

改善してほしい点:

On low-performance computers, I've already missed a livechet after a certain period of computer inactivity.

A good and easy to to use chatbot

良いポイント:

I used tawk for quite a long time for live chat on our website. It help us capture leads in live chat

改善してほしい点:

lack of automation capabilities and it is not interactive chatbot

Best Free Live Chat & Ticketing Platform

製品を使ってみた感想： Many of its features, such as visitor type, web pages visited, and location, enable us to create more personalised chat experiences, especially for loyal customers.

良いポイント:

The majority of the capabilities that you need while chatting with users are available on Tawk.to, which is absolutely free and very simple to install or integrate into websites. You can also create tickets from the chat itself, also a helpdesk can be created with Knowledgebase.

改善してほしい点:

It may take 30 to 60 minutes for notice emails from missed chats to arrive, which means you won't see the individual while they're online.

Not developer friendly.

製品を使ってみた感想： I don't use it because of some technical issues. But I want...

良いポイント:

It's good if you just need a live chat widget. UI is enough and Tawk is a known platform in this industry. You can trust it.

改善してほしい点:

It almost does not support the developers. I can say that you cannot find anything you are looking for. It has poor documentation and you must handle what you need by yourself.

Best live chat software and there is no upfront cost!

製品を使ってみた感想： It’s a great service that I would happily recommend to anyone looking to support their website visitors better. The live chat market is good overall, but Tawk.to is pushing what is expected out of services like this. We currently use Tawk.to on multiple sites, all managed and controlled by 1 Tawk.to account. The fact that Tawk.to can offers so much for free is astonishing.

良いポイント:

Easy setup in multiple environments. We are currently hosting the plugin from a WordPress site, JavaScript + JQuery site, and a ReactJS site. All are being managed using the same Tawk.to the dashboard. From within the dashboard or mobile app you can build scripts and custom knowledge base articles that are super helpful when answering the same question for multiple clients. The ability to hire live agents as needed is such an amazing feature.

改善してほしい点:

Although they offer the base function of Tawk.to for free, their add-ons for removing branding and Video + Voice + Screensharing is way overpriced. I wish they would offer some of the site's other features as paid add-ons and drop the price to remove branding and screen sharing. Having a better À la carte system for features would be nice.

The best free chat option to integrate with your website

製品を使ってみた感想： I started using tawk.to as my go to solution for all the clients that needed a chat system. I used it first for an Icelandic tourist company that suddenly had many new visits on their website. Tawk.to actually increased conversion tenfold. Later I used it in a myriad of projects, in Iceland and Croatia, and they all had increased revenue just by providing a chat box on their website. Of course, the wonderful people answering all the questions also had to do with the success of the cases, but I still believe that tawk.to's beautiful design and easy to use interface are the champions of the story.

良いポイント:

Tawk.to promised to be free forever, and they kept their promise. I used them on and off for projects for the last 6 years and every time they delivered an even more polished product with tons of options that would satisfy anyone.

改善してほしい点:

I can't think of anything I dislike or think tawk.to has to improve. It is easy to use and extremely simple to integrate to your existing website.

Interesting Messaging Solution

製品を使ってみた感想： Sleek

良いポイント:

I have had the privilege of implementing tawk.to within my capacity as a freelancer and I can say without any fear of favor that it is a smooth and easy to work with tool with good value for money because it's almost (free) to use.

改善してほしい点:

Within the context of my usage, it meets all my client's expectations.

Best place

製品を使ってみた感想： The overall experience while using this application is amazing it enhances the user experience

良いポイント:

The one thing i like most about the tawk.toThat is its whisper during an ongoing chat where the other person can advise without interrupting the main chat

改善してほしい点:

What I like least about tawk.to Sometimes it loses the connection and we need to reload it again

"Tawk.to Review: Is This Free Live Chat Software Right for Your Business? Pros and Cons Explored"

製品を使ってみた感想： Overall, Tawk.to is a free and user-friendly live chat software that can help businesses communicate with customers in real-time. However, its limited features, integrations, and customization options may make it less suitable for businesses with more complex needs.

良いポイント:

Liberated from Cost: Tawk.to is totally allowed to utilize, making it an appealing choice for independent companies with restricted financial plans.Multi-Language Backing: Tawk.to upholds north of 40 dialects, making it simple to speak with clients and site guests from around the world.Adjustable Visit Gadget: Tawk.to's talk gadget is completely adaptable, permitting organizations to customize it to match their marking and web composition.Continuous Guest Observing: Tawk.to gives ongoing guest checking, empowering organizations to follow guest conduct, screen traffic sources, and break down client conduct.Multi-channel Informing: Tawk.to permits organizations to speak with clients across different channels, including email, Facebook Courier, and WhatsApp.

改善してほしい点:

Restricted Elements: Tawk.to comes up short on of the high level elements tracked down in other live visit programming, for example, chatbots and artificial intelligence controlled robotization.Restricted Combinations: Tawk.to has restricted mixes with outsider programming, which can make it challenging to oversee client information and computerize work processes.Customization Requires Specialized Abilities: Modifying Tawk.to's talk gadget requires specialized abilities, which might be a weakness for organizations without devoted IT staff.Detailing and Examination: Tawk.to's announcing and investigation highlights are to some degree restricted, making it hard to dissect execution and pursue information driven choices.Client service: Tawk.to's client service is fairly restricted, with help accessible just through email and a client local area gathering.

Best Online Customer Service

製品を使ってみた感想： My experience with tawk.to has been really amazing, helping me to connect to important projects.

良いポイント:

I love that I am able to interact with the representatives without going through a lot of stress while trying to do so.

改善してほしい点:

I would say the pop-up whenever I open a website can be pretty distracting when in fact I just wanted some information. I would advise this should be changed to a slide-through message.

Good Service For Chat Support

製品を使ってみた感想： Since it's my regular job to communicate with our customers and the people who contact us with this software, This is really good software for chat support.

良いポイント:

The chat feature for support, which our customers use frequently, is a good part of this software.

改善してほしい点:

Since I've been using this software for the past couple of months, I haven't seen any downside to it.

Excellent Chat Application

良いポイント:

It was well suited for our Website, linked with Tawk, for messaging and whatsapp messaging. Easy to interact with the customers and the team, well suited for Business

改善してほしい点:

Though, Easy to use, for support team, has to respond bit earlier, for support during our interaction

An excellent choice!

製品を使ってみた感想： I have really have anything negative to say about the software. It does exactly as it is suppose to and more. The list of features you can use on both the free and paid version is great!

良いポイント:

The software is easy to setup, and gives you a whole new level of customer/supplier interaction. A requirement in my opinion.

改善してほしい点:

It can be quite confusing when setting it up on a Wordpress multi-store.

Valid free alternative to expensive softwares

製品を使ってみた感想： It works, it can be easily customized, it is very easy to be in contact with our possible clients and to answer to all those who just need information. It can be installed very quickly trough plug-ins and it's something that can be done in a couple of minutes without a knowledge of coding or whatsoever.

良いポイント:

I liked most that it's free but super professional! When I needed help there was always an assistant via live chat available and the problem was solved in a few minutes.

改善してほしい点:

Sometimes it's difficult to use it on a mobile. I prefer using the desktop version when I'm at work because it works perfectly but some colleagues who go round and need the mobile version had some difficulties.

It is a great tool when you are starting your business!

良いポイント:

I used it for a long time under the free version, which does the job. It helped me to increase my sales and to upgrade the user experience, and support.

改善してほしい点:

It happens from time to time, that the solution is crashing, it shows multiple empty visitors, or you are unable to see the chat history. The availability is my main concern. I decided to switch to premium service when my business was more mature. I recommend the service for the initial building of the sales funnel and customer support, when you have limited funding.

The Best Live Chat Assistant Application

製品を使ってみた感想： Since I started using Tawk, this application has made it much easier for me to communicate with the people who enter im my website in a more efficient way, which has increased my sales because people have been totally satisfied with the attention provided by Tawk.

良いポイント:

For me, Tawk is the most effective live chat program at the moment. This software has helped me a lot for my E-commerce page because I have been able to respond faster to my customers, it has also helped me solve problems or answer questions they have, so that the customer feels completely satisfied and well served and in turn to make sales, plus it is super easy to use.

改善してほしい点:

I think Tawk made our lives easier, I cannot think about any dislikes at this moment, But I would like to keep the conversations abandoned by customers in the software data for a longer period of time, just that.

The Incredible and Awesome Chat Software

製品を使ってみた感想： I am really satisfied with tawk.to. There are lots of reasons. First, it is free. Then I have installed tawk.to in my WordPress websites with the help of tawk.to plugin. I sell online products on my e-commerce website, so I allow my visitors to chat with me before purchasing any product. It’s really easy to understand and use. For my websites, the importance of tawk.to is too much. Because it has helped me to communicate with my visitors and customers. Even I have installed this on my other websites which I developed using Joomla and Magento. I am really happy with tawk.to features.

良いポイント:

If you want to monitor your website visitors and if you want to chat with them, then the tawk.to is really best for you. You can easily set up and it’s free forever. According to my experience, the software is also too much secure. Within 1 minute you can set up the tawk.to on your website or app. Just copy the easy line of JavaScript and paste it into the HTML of your website. After that, instantly you can see the chat widget on your website. You can answer to the chats even from your Mobile device. It’s really awesome and amazing chat software.

改善してほしい点:

For me, every feature and use of tawk.to is really easy. Because I am using this chat plugin on my own websites and also on my client’s websites. So, I am really aware of the dashboard and interface of this plugin. Only for the beginners, the interface should be easier. All the other features are very good.

Simply Chat Interface between Business & Consumer

良いポイント:

As the individual in charge of maintaining contact with consumers looking on/requesting information on our website, tawk.to has made the communication both parties seamless. Not only are you able to notice guests looking at your site in real-time, you are able to observe the text that they are preparing to send to you as they write it... allowing extra time as the company to respond with a proper and successful response. Statistics involving location, time, and IP are added benefits when studying visiting consumers.

改善してほしい点:

There are hardly any negatives about tawk.to. The chat software is simple, non-intrusive, and ready to be of use when need be. The only negative, which should be taken with a grain of salt as it is such a minor detail, is that the incoming text of the consumer can occasionally come in sporadically, or a brief one or two second time pause between existing and currently being written text. This results in a quick jump in the conversation. Again, however, this is the worst experience that you may encounter.

Comprehensive support chat integration

製品を使ってみた感想： We use tawk.to to manage customer queries on many websites and frontend applications.

良いポイント:

Integrating a customer support chat window in to a web application can be a harrowing process. You can either build your own which would take a considerable amount of resources or you could buy an expensive solution that requires hours of integration. tawk.to bypasses both these scenarios with a relatively cheap support chat solution that is super easy to integrate in to any website and provides awesome options to response to customer requests. The integration only takes a few lines of code and the mobile application that is provided allows the customer support team to respond to requests from anywhere at any time. Extensive backend reporting also allows analysis of how well customer requests have been responded to with comprehensive analysis and reports.

改善してほしい点:

More complex configuration for more specific scenarios can be tricky; if you're trying to do something complex that's not provided out of the box, configuration tawk.to can become difficult.