--- description: Zoho Oneを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Oneとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [経営管理システム](/directory/30532/business-management/software) > [Zoho One](/software/166175/zoho-one) # Zoho One Canonical: https://www.capterra.jp/software/166175/zoho-one ページ：1 / 7\ 次へ: [次ページ](https://www.capterra.jp/software/166175/zoho-one?page=2) > Zoho Oneは、1つのアカウントで40以上の統合アプリケーションを使用してビジネス全体を遂行できる、革新的なオールインワン・スイートです。 > > 評価：133人のユーザーによる評価は**4.1/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Zoho Oneの対象ユーザー 大企業、中規模企業、非営利団体、行政機関、小規模企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.1/5** | 133 レビュー | | 使いやすさ | 3.8/5 | レビュー全体に基づく | | カスタマー・サポート | 3.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.1/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 70% | (7/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Zoho - **設立**: 1996 ## ビジネスコンテキスト - **価格プラン**: $45.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アラビア語, イタリア語, インドネシア語, オランダ語, スペイン語, ドイツ語, フランス語, ベトナム語, ポルトガル語, ポーランド語, 中国語, 日本語, 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, イギリス, イスラエル, イタリア, インド, インドネシア, ウガンダ, ウルグアイ, エジプト, オランダ, オーストラリア, カタール, カナダ, ガーナ, クウェート, ケニア, コロンビア さらに19件 ## 機能 - アクセス制御・許可 - タスク管理 - プロジェクト管理 - ベンダー管理 - マーケティングの自動化 - レポートと統計 - ワークフロー管理 - 在庫管理 - 時間・支出追跡 - 経理 - 請求、インボイス ## 統合 (合計19件) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... さらに4件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [経営管理システム](https://www.capterra.jp/directory/30532/business-management/software) ## 代替製品 1. [WPS Office](https://www.capterra.jp/software/126794/wps-office) — 4.5/5 (1533 reviews) 2. [QuickBooks Online](https://www.capterra.jp/software/141374/quickbooks-online) — 4.3/5 (8451 reviews) 3. [monday.com](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6037 reviews) 4. [Dynamics 365](https://www.capterra.jp/software/157279/dynamics-365) — 4.4/5 (5823 reviews) 5. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13574 reviews) ## レビュー ### "All-in-One Solution That Simplifies Business Management" — 5.0/5 > **Aditya** | *2026年4月16日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about Zoho One is how it brings everything into one platform. It includes apps for CRM, email, accounting, project management, HR, and more, so you don’t need separate tools. The apps integrate smoothly, which makes daily work easier and saves time. It’s also flexible and affordable, especially compared to using multiple separate tools. > > **改善点**: One thing I liked least about Zoho One is that it can feel a bit overwhelming at the beginning because there are so many apps included. It takes some time to understand which tools to use and how everything fits together. Also, while most integrations work well, a few apps don’t feel as polished or consistent as others. > > Overall, my experience with Zoho One has been very positive. It’s a powerful all-in-one platform that helps manage different parts of the business from a single place. Once you get familiar with the apps, it really improves efficiency and reduces the need to switch between multiple tools. While there’s a bit of a learning curve at the start, the value and convenience it provides make it worth it. ----- ### "Packed with apps and possibilities" — 5.0/5 > **Eusebio** | *2023年8月10日* | インターネット | おすすめ評価：8.0/10 > > **良いポイント**: Zoho One is one of those products that can be overwhelming the first time you see it. Packed with apps and possibilities. You have apps to perform almost any task within a company. EVERYTHING. If you're going to use it or three of the apps it has, you'll get your money's worth. > > **改善点**: Integration between apps, while possible, is not as automatic as one would expect as they are all from the same developer. It takes time and effort to set everything up and there are some really complex tasks. The price for a single user like me is excessive. For large companies it is multiplied by the number of users, but their large number of apps can justify it. > > Overwhelming. For a single user like me, it is difficult to get the most out of it without spending a whole month setting it up calmly, very calmly. You should have a 6 month trial just to configure it and then be able to use it calmly. ----- ### "No in-built default Automation of Client Follow-ups, or Templated Worklows" — 2.0/5 > **Deborah** | *2025年9月30日* | 情報技術、情報サービス | おすすめ評価：2.0/10 > > **良いポイント**: Affordable. Support team are apologetic about functionality but platform is behind industry standard for CRM technology. > > **改善点**: Non-technical Zoho CRM users struggle to automate follow-ups and system integrations which its competitors do a better job of. > > Zoho One needs Natural-language workflows + Universal Eventing + Error Visibility. Non-technical Zoho CRM users struggle to automate follow-ups and system integrations because: 1. Webhook setup is technical (JSON payloads, Deluge scripting). 2. Event subscriptions are incomplete and inconsistent across modules. 3. No retry/error handling for failed webhooks. 4. No natural-language interface for workflow creation. As a result, businesses rely on third-party middleware (like Jeeva AI) to achieve what should be native CRM functionality. Zoho's competitors like HubSpot and HubSpot Operation does this better. ----- ### "Incredible Value and Support" — 5.0/5 > **Steve** | *2026年3月16日* | 病院、ヘルスケア | おすすめ評価：10.0/10 > > **良いポイント**: Zoho One provides value to our small business for an affordable price. I like that Zoho has the ability to be easy for novice users and the ability to get under the hood and integrate it with other apps/software. There are so many aspects of Zoho that I like. I'll touch on a few. I like that we can use a Zoho forms on our website's contact page and have it feed into Zoho Leads with the Lead source and date filled out. I was paying quite a bit for DocuSign and switched over to Zoho One. I like the ability to use Sign when you need a customer to sign a quote, etc., and it adds it into CRM. I handle customer support and internal IT support. I use Help Desk to track these tickets. It is very helpful to be able to go to an Account in the CRM and see the ticket. I created our company's help page for users to sign up, see our product help, and submit tickets. I added a private Distributor Resources section that is very useful for my distributors. I recently created a Virtual Data Room (VDR) in WorkDrive for potential investors. Very powerful and secure. Outside of using Zoho One, the support is very good. I have always received a response within 24 hours. Zoho Analytics is incredible. I like the option to be able to create widgets and place them on my CRM dashboards. I created a dashboard for the \[sensitive content hidden\] so that he can see leads and potential sales opportunities. > > **改善点**: Sometimes, there are some quirky aspects of CRM. API don't always work consistently. However, I really don't have any issues with Zoho One. > > Incredible for the price. Can't complain. I like that there are so many apps that I can use on one platform. ----- ### "Lots of Features, but takes some work to fully integrate" — 4.0/5 > **Tim** | *2021年3月8日* | 金融サービス | おすすめ評価：6.0/10 > > **良いポイント**: A HUGE bang for the buck. Getting access to all Zoho apps for one value price is super appealing and great value. All the apps a business needs in a single platform Easy to administer User friendly screens (mostly) > > **改善点**: Apps are not as integrated as they could be. I spent a long time when consulting for several companies trying to customise their integrations between Zoho apps (that really should be there out of the box). Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be integrated as needed (Bookings and CRM, Bookings and Inventory, for example). Zoho's integrations with 3rd party services and apps sometimes are way better than their own apps. Their all-in-one platform approach often means that the main competitors offer much better features and functionality (e.g. Meetings vs Zoom, Bookings vs Calendly, Campaigns vs Active Campaign). Their strong point is definitely CRM, Books, and Inventory, which are all very strong products. Support is hit and miss. I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a response. Sometimes I had to explain the issue several times before I got more than a canned response. > > I have used Zoho for my own business and also implemented it for several clients. 4 years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense, inventory, CRM), however, the more I had to push the customisation of Zoho, the more barriers I found and cracks started to appear in their polished promises. I still believe that Zoho has a big offering for small businesses as long as they do not need customised process flows or integrations. I have decided to move my business away from using Zoho and have actually downgraded in functionality to another "business platform" provider on a lifetime deal. I will be fully evaluating Zoho for future clients as I have spent far too many weeks pushing out project deadlines due to poor inter-Zoho integrations. ----- ページ：1 / 7\ 次へ: [次ページ](https://www.capterra.jp/software/166175/zoho-one?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/166175/zoho-one) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ