--- description: Zoho Oneを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Oneとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [経営管理システム](/directory/30532/business-management/software) > [Zoho One](/software/166175/zoho-one) # Zoho One Canonical: https://www.capterra.jp/software/166175/zoho-one ページ：1 / 7\ 次へ: [次ページ](https://www.capterra.jp/software/166175/zoho-one?page=2) > Zoho Oneは、1つのアカウントで40以上の統合アプリケーションを使用してビジネス全体を遂行できる、革新的なオールインワン・スイートです。 > > 評価：134人のユーザーによる評価は**4.1/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Zoho Oneの対象ユーザー 大企業、中規模企業、非営利団体、行政機関、小規模企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.1/5** | 134 レビュー | | 使いやすさ | 3.8/5 | レビュー全体に基づく | | カスタマー・サポート | 3.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.1/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 70% | (7/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Zoho - **設立**: 1996 ## ビジネスコンテキスト - **価格プラン**: $45.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アラビア語, イタリア語, インドネシア語, オランダ語, スペイン語, ドイツ語, フランス語, ベトナム語, ポルトガル語, ポーランド語, 中国語, 日本語, 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, イギリス, イスラエル, イタリア, インド, インドネシア, ウガンダ, ウルグアイ, エジプト, オランダ, オーストラリア, カタール, カナダ, ガーナ, クウェート, ケニア, コロンビア さらに19件 ## 機能 - アクセス制御・許可 - タスク管理 - プロジェクト管理 - ベンダー管理 - マーケティングの自動化 - レポートと統計 - ワークフロー管理 - 在庫管理 - 時間・支出追跡 - 経理 - 請求、インボイス ## 統合 (合計19件) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... さらに4件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [経営管理システム](https://www.capterra.jp/directory/30532/business-management/software) ## 代替製品 1. [monday.com AI Work Platform](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6072 reviews) 2. [WPS Office](https://www.capterra.jp/software/126794/wps-office) — 4.5/5 (1537 reviews) 3. [QuickBooks Online](https://www.capterra.jp/software/141374/quickbooks-online) — 4.3/5 (8475 reviews) 4. [Dynamics 365](https://www.capterra.jp/software/157279/dynamics-365) — 4.4/5 (5834 reviews) 5. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13604 reviews) ## レビュー ### "Incredible Value and Support" — 5.0/5 > **Steve** | *2026年3月16日* | 病院、ヘルスケア | おすすめ評価：10.0/10 > > **良いポイント**: Zoho One provides value to our small business for an affordable price. I like that Zoho has the ability to be easy for novice users and the ability to get under the hood and integrate it with other apps/software. There are so many aspects of Zoho that I like. I'll touch on a few. I like that we can use a Zoho forms on our website's contact page and have it feed into Zoho Leads with the Lead source and date filled out. I was paying quite a bit for DocuSign and switched over to Zoho One. I like the ability to use Sign when you need a customer to sign a quote, etc., and it adds it into CRM. I handle customer support and internal IT support. I use Help Desk to track these tickets. It is very helpful to be able to go to an Account in the CRM and see the ticket. I created our company's help page for users to sign up, see our product help, and submit tickets. I added a private Distributor Resources section that is very useful for my distributors. I recently created a Virtual Data Room (VDR) in WorkDrive for potential investors. Very powerful and secure. Outside of using Zoho One, the support is very good. I have always received a response within 24 hours. Zoho Analytics is incredible. I like the option to be able to create widgets and place them on my CRM dashboards. I created a dashboard for the \[sensitive content hidden\] so that he can see leads and potential sales opportunities. > > **改善点**: Sometimes, there are some quirky aspects of CRM. API don't always work consistently. However, I really don't have any issues with Zoho One. > > Incredible for the price. Can't complain. I like that there are so many apps that I can use on one platform. ----- ### "Packed with apps and possibilities" — 5.0/5 > **Eusebio** | *2023年8月10日* | インターネット | おすすめ評価：8.0/10 > > **良いポイント**: Zoho One is one of those products that can be overwhelming the first time you see it. Packed with apps and possibilities. You have apps to perform almost any task within a company. EVERYTHING. If you're going to use it or three of the apps it has, you'll get your money's worth. > > **改善点**: Integration between apps, while possible, is not as automatic as one would expect as they are all from the same developer. It takes time and effort to set everything up and there are some really complex tasks. The price for a single user like me is excessive. For large companies it is multiplied by the number of users, but their large number of apps can justify it. > > Overwhelming. For a single user like me, it is difficult to get the most out of it without spending a whole month setting it up calmly, very calmly. You should have a 6 month trial just to configure it and then be able to use it calmly. ----- ### "A complete business suite that finally got our tools talking to each other" — 5.0/5 > **Alberto** | *2026年6月24日* | 公共施設 | おすすめ評価：9.0/10 > > **良いポイント**: The biggest win is having 40+ integrated applications under a single subscription with one cost per user. CRM, social media, email, and marketing all live in the same ecosystem, so the data flows between them without complicated third-party integrations. Leads from our social campaigns land straight in the CRM, reporting is centralized, and every department works on the same up-to-date data in real time. The value for money is unbeatable compared to stitching together equivalent tools from different vendors. > > **改善点**: There's a real learning curve at the start. With so many applications available, it takes time to figure out which ones you actually need and how to configure them properly. Some of the apps also feel more mature and polished than others. A guided onboarding for new admins would make the first few weeks much smoother. > > Overall it's been a very positive experience. Once we got past the initial setup, Zoho One became the backbone of how we run the business. Consolidating everything into one platform has saved us time, reduced double-entry errors, and given us a clearer picture across departments. Support has been responsive when we needed it. After the initial investment in learning the system, we wouldn't go back to managing separate tools — it's hard to overstate how much simpler day-to-day operations have become. ----- ### "No in-built default Automation of Client Follow-ups, or Templated Worklows" — 2.0/5 > **Deborah** | *2025年9月30日* | 情報技術、情報サービス | おすすめ評価：2.0/10 > > **良いポイント**: Affordable. Support team are apologetic about functionality but platform is behind industry standard for CRM technology. > > **改善点**: Non-technical Zoho CRM users struggle to automate follow-ups and system integrations which its competitors do a better job of. > > Zoho One needs Natural-language workflows + Universal Eventing + Error Visibility. Non-technical Zoho CRM users struggle to automate follow-ups and system integrations because: 1. Webhook setup is technical (JSON payloads, Deluge scripting). 2. Event subscriptions are incomplete and inconsistent across modules. 3. No retry/error handling for failed webhooks. 4. No natural-language interface for workflow creation. As a result, businesses rely on third-party middleware (like Jeeva AI) to achieve what should be native CRM functionality. Zoho's competitors like HubSpot and HubSpot Operation does this better. ----- ### "All-in-One Solution That Simplifies Business Management" — 5.0/5 > **Aditya** | *2026年4月16日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about Zoho One is how it brings everything into one platform. It includes apps for CRM, email, accounting, project management, HR, and more, so you don’t need separate tools. The apps integrate smoothly, which makes daily work easier and saves time. It’s also flexible and affordable, especially compared to using multiple separate tools. > > **改善点**: One thing I liked least about Zoho One is that it can feel a bit overwhelming at the beginning because there are so many apps included. It takes some time to understand which tools to use and how everything fits together. Also, while most integrations work well, a few apps don’t feel as polished or consistent as others. > > Overall, my experience with Zoho One has been very positive. It’s a powerful all-in-one platform that helps manage different parts of the business from a single place. Once you get familiar with the apps, it really improves efficiency and reduces the need to switch between multiple tools. While there’s a bit of a learning curve at the start, the value and convenience it provides make it worth it. ----- ページ：1 / 7\ 次へ: [次ページ](https://www.capterra.jp/software/166175/zoho-one?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/166175/zoho-one) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ