---
description: Adyenを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
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title: Adyenとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [決済システム](/directory/30232/payment-processing/software) > [Adyen](/software/165680/adyen)

# Adyen

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> 単一のグローバル・プラットフォームによる高度な決済テクノロジーです。これには、ローカル決済接続、リスク・マネジメント、および収益の最適化が含まれます。
> 
> 評価：31人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。

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## 概要

### Adyenの対象ユーザー

世界中で事業を展開する企業、多国籍企業。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.6/5** | 31 レビュー |
| 使いやすさ | 4.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.3/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.0/5 | レビュー全体に基づく |
| 機能 | 4.5/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Adyen
- **設立**: 2006

## ビジネスコンテキスト

- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: イタリア語, スウェーデン語, デンマーク語, ドイツ語, ノルウェー語, フランス語, ポルトガル語, ポーランド語, 中国語, 英語
- **利用可能な国**: アメリカ合衆国, イギリス, インド, オランダ, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本

## 機能

- ACH支払い処理
- PCI準拠
- Payment Gateway Integration
- Third-Party Integrations
- クレジットカード処理
- デビットカード／クレジットカード処理
- データセキュリティ
- モバイル決済
- レポート／分析
- 支払い詐欺防止
- 直接払い
- 継続課金／サブスクリプション
- 販売時点情報管理 (POS)
- 電子決済
- 電子署名
- 領収書管理

## 統合 (合計13件)

- Adobe Commerce
- Aria Platform
- BigCommerce
- Cegid Retail
- NetSuite
- PrestaShop
- Recurly
- Salesforce Sales Cloud
- Shopify
- VTEX
- WooCommerce
- Zuora
- commercetools

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）

## Category

- [決済システム](https://www.capterra.jp/directory/30232/payment-processing/software)

## 関連カテゴリー

- [決済システム](https://www.capterra.jp/directory/30232/payment-processing/software)
- [ECシステム](https://www.capterra.jp/directory/3/ecommerce/software)
- [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software)
- [モバイルクレジットカード処理ソフト](https://www.capterra.jp/directory/31089/mobile-credit-card-processing/software)

## 代替製品

1. [Stripe](https://www.capterra.jp/software/123889/stripe) — 4.6/5 (3347 reviews)
2. [PayPal](https://www.capterra.jp/software/179251/paypal) — 4.6/5 (26448 reviews)
3. [Venmo](https://www.capterra.jp/software/182159/venmo-) — 4.7/5 (9287 reviews)
4. [Square Payments](https://www.capterra.jp/software/170278/square-payments-processing) — 4.7/5 (2691 reviews)
5. [Square Point of Sale](https://www.capterra.jp/software/154907/square-point-of-sale) — 4.6/5 (3031 reviews)

## レビュー

### "Reliable and scalable payment platform that performs consistently" — 4.0/5

> **認証済みレビュアー** | *2026年5月2日* | 情報技術、情報サービス | おすすめ評価：8.0/10
> 
> **良いポイント**: What I liked most about Adyen is how dependable it feels once everything is set up. It gives a sense of stability, especially when handling a high volume of transactions or customers from different countries. In terms of value for money, it is not the cheapest option, but it feels worth it because you are getting a complete solution rather than just basic payment processing.&#10;&#10;Customer support has been a good experience overall. When I reached out, the responses were helpful and felt personal instead of generic. It also helps that the documentation is clear and detailed, so many questions can be solved without needing to contact support.&#10;&#10;Ease of use is fairly good, although it takes a bit of time to get comfortable with the platform. The dashboard is organized and once you understand how things are structured, it becomes easy to manage payments and reports.&#10;&#10;Payment processing is probably the strongest part. Transactions go through smoothly and there is support for a wide range of payment methods, which is very useful for international businesses. It feels reliable and consistent.&#10;&#10;For website creation, Adyen is not really designed for that, but it connects well with other platforms. This makes it easy to fit into an existing setup without much trouble.&#10;&#10;As for bugs and issues, there have been a few small ones here and there, but nothing serious. Most of the time everything runs as expected.&#10;&#10;Customization is another strong point. There is enough flexibility to adjust payment flows and reporting based on specific needs, which makes it feel more tailored compared to simpler tools.
> 
> **改善点**: One thing I liked least about Adyen is that some updates or changes in the platform are not always communicated clearly, so at times it can take a bit of effort to figure out what has changed and how it affects existing setups.
> 
> Overall, my experience with Adyen has been very positive. It feels like a platform that is built to be reliable and consistent, especially when it comes to handling payments across different countries and high transaction volumes. Everything runs smoothly in the background, which makes it easier to focus on the business without worrying about payment failures or instability.&#10;&#10;What stands out most is how dependable it is. Once it is in place, it just works, and that reliability is something I really value in a payment system.

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### "Great platform to process transactions" — 5.0/5

> **認証済みレビュアー** | *2019年11月26日* | 食品、飲料 | おすすめ評価：9.0/10
> 
> **良いポイント**: I have been using Adyen for a while now and I am very happy with their performance.  It is ideal for international merchants as it support transactions in multiple payments (hosted payments, local card etc) and it is easy to personalize the platform by setting your own rules. &#10;It is easy to consult the transactions and as soon as you click on the transaction you can clearly understand the status of the transaction and the actions taken (this is it for granted with other payment providers) &#10;The reposting features are good.
> 
> **改善点**: it is not convenient for businesses that do not manage a big number of transactions as it can be expensive, for that matter, I would strongly recommend a provider that charges for transaction and no fees.&#10;It does has a Risk Detail session inside the transaction tab but it is not very detailed. You will find some basic information that can make you understand if the order is legit but when dealing with big amount transactions or risky areas, I would not rely only in Adyen. It would be nice to have this feature improved.
> 
> Adyen has helped us to offer our products to clients in different markets with the payment method of their choice and to manage our transaction from just one platform in a very easy and organized way

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### "Complex but good coverage" — 3.0/5

> **Ade** | *2024年12月19日* | 自動車 | おすすめ評価：4.0/10
> 
> **良いポイント**: is a very complete solution covering EPOS and online and works with multiple companies
> 
> **改善点**: The set up online is complex and requires regular updates
> 
> I would prefer to be on another platform

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### "Adyen provides a seamless payment testing and integration experience" — 5.0/5

> **Clara** | *2025年10月22日* | 情報技術、情報サービス | おすすめ評価：7.0/10
> 
> **良いポイント**: Adyen has excellent sandbox tools, detailed docs, and the testing cards that make the integration validation easy to use and efficient. I also like the customer support and how active the community is on different websites.
> 
> **改善点**: Some API error messages could be clearer to support faster troubleshooting during complex test flows.
> 
> Adyen is a robust and developer-friendly payment platform with strong community support and smooth testing workflows.

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### "Online Payment Processing\!" — 4.0/5

> **Haseeb** | *2025年10月24日* | レクリエーション施設・サービス | おすすめ評価：7.0/10
> 
> **良いポイント**: We use Ayden for our Roller Payments processing. We have found them to be quick, easy to use and above all available if an issue arise.
> 
> **改善点**: Some of the payment terms - I understand these are what Roller has and not Ayden directly, could be a little better
> 
> To date - we have been using Ayden processing (Through Roller Payments) for around a year now. The transactions go through smoothly - funds get transferred to us quickly, and if we have to process refunds, they happen seamlessly

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