---
description: Mention Meを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mention Meとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [リファラル・マーケティングツール](/directory/30681/referral/software) > [Mention Me](/software/164540/mention-me)

# Mention Me

Canonical: https://www.capterra.jp/software/164540/mention-me

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> 顧客獲得、ブランド・アドボカシー、平均注文額 (AOV)、リピート購入を増やすことが実証されている強力な紹介および顧客維持マーケティング・ソリューション。
> 
> 評価：11人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。

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## 概要

### Mention Meの対象ユーザー

Mention Meは、毎月4,000件以上のオンライン注文がある中～大企業に適しています。小売、飲食、旅行、金融、公共事業、定期購読などのセクター向けの製品です。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.6/5** | 11 レビュー |
| 使いやすさ | 4.5/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.6/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.4/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Mention Me
- **ロケーション**: London, 英国
- **設立**: 2013

## ビジネスコンテキスト

- **対象となる企業**: 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: イタリア語, オランダ語, スウェーデン語, スペイン語, チェコ語, デンマーク語, ドイツ語, ノルウェー語, フランス語, ポーランド語, ロシア語, 中国語, 日本語, 英語, 韓国語
- **利用可能な国**: アメリカ合衆国, アルジェリア, イギリス, オーストラリア, カナダ, ドイツ

## 機能

- ROI Tracking
- SNSプロモーション
- インセンティブ管理
- インフルエンサー探索
- キャンペーン分析
- キャンペーン管理
- プロモーション管理
- メール・マーケティング
- リワード管理
- リード・エンゲージメント
- ロイヤリティプログラム
- 多言語
- 紹介追跡
- 顧客セグメンテーション

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- 電話サポート
- チャット対応有

## Category

- [リファラル・マーケティングツール](https://www.capterra.jp/directory/30681/referral/software)

## 関連カテゴリー

- [リファラル・マーケティングツール](https://www.capterra.jp/directory/30681/referral/software)
- [インフルエンサー・マーケティングソフト](https://www.capterra.jp/directory/31337/influencer-marketing/software)
- [顧客エンゲージメントツール](https://www.capterra.jp/directory/30906/customer-engagement/software)
- [顧客ロイヤリティ向上ソフト](https://www.capterra.jp/directory/10031/customer-loyalty/software)
- [カスタマーエクスペリエンス ソフト](https://www.capterra.jp/directory/30671/customer-experience/software)

## 代替製品

1. [Zoho CRM](https://www.capterra.jp/software/155928/zoho-crm) — 4.3/5 (6974 reviews)
2. [servis.ai](https://www.capterra.jp/software/167757/freeagent-network) — 4.6/5 (71 reviews)
3. [Efficy CRM](https://www.capterra.jp/software/149894/efficy-crm) — 4.0/5 (90 reviews)
4. [Marsello](https://www.capterra.jp/software/152524/goody) — 4.3/5 (104 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.jp/software/61368/salesforce) — 4.4/5 (18783 reviews)

## レビュー

### "Definitely recommend" — 5.0/5

> **Brazola** | *2026年1月19日* | 化粧品 | おすすめ評価：10.0/10
> 
> **良いポイント**: Pros for using Mention Me are it is easy to setup. Your existing customers will spend more money and refer new customers who are likely to spend a lot of money as well.
> 
> **改善点**: Cons for using Mention Me is very minimum. In the beginning it is a bit complex. Trying to understand how everything works. Also having to contact the support team to change codes can be time consuming.

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### "Mention Me have been fantastic to work with. Have and would recommend to other businesses" — 5.0/5

> **Lauren** | *2017年7月3日* | おすすめ評価：9.0/10
> 
> **良いポイント**: The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. &#10;&#10;The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology.
> 
> **改善点**: There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up\!

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### "Friendly, pro-active and efficient" — 4.0/5

> **Alexandra** | *2017年7月3日* | 家具 | おすすめ評価：9.0/10
> 
> **良いポイント**: The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme.  We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way.
> 
> **改善点**: There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive.
> 
> We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness.

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### "Using" — 5.0/5

> **Chloe** | *2020年2月6日* | 食品、飲料 | おすすめ評価：10.0/10
> 
> **良いポイント**: I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us.
> 
> **改善点**: Some of the reports aren't that useful.

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### "Great team, support and results\! Easiest way to setup a refer-a-friend programme." — 5.0/5

> **Abdul** | *2017年6月30日* | おすすめ評価：10.0/10
> 
> **良いポイント**: Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing\! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions.
> 
> **改善点**: Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly\!
> 
> We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me\!

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## リンク

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