---
description: Properlyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Properlyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [貸し別荘システム](/directory/30616/vacation-rental/software) > [Properly](/software/164315/properly)

# Properly

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> スケジュール、チェックリスト、通知のための各種機能を使うことで、短期賃貸物件の清掃や運営を管理します。
> 
> 評価：45人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Properlyの対象ユーザー

清掃やその他のホーム・サービスの管理が必要で、質の高い清掃業者やその他サービス事業者を探す必要のある、Airbnbのホストおよびバケーション・レンタル物件の管理人。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 45 レビュー |
| 使いやすさ | 4.5/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.7/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.3/5 | レビュー全体に基づく |
| 機能 | 4.3/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Properly
- **ロケーション**: San Francisco, アメリカ
- **設立**: 2015

## ビジネスコンテキスト

- **価格プラン**: $5.40
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本

## 機能

- Third-Party Integrations
- カレンダー管理
- スケジューリング
- ハウスキーピング管理
- 作業発注管理
- 請求、インボイス
- 連絡先管理

## 統合 (合計4件)

- BookingSync
- Escapia
- MyVR
- Rentals United

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- チャット対応有

## Category

- [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software)

## 関連カテゴリー

- [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software)
- [フィールドサービス管理システム](https://www.capterra.jp/directory/10009/field-service-management/software)

## 代替製品

1. [QuickBooks Enterprise](https://www.capterra.jp/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews)
2. [Freshdesk](https://www.capterra.jp/software/124981/freshdesk) — 4.5/5 (3409 reviews)
3. [Housecall Pro](https://www.capterra.jp/software/140363/housecall-pro) — 4.7/5 (2737 reviews)
4. [eMaint CMMS](https://www.capterra.jp/software/100468/emaint-cmms) — 4.5/5 (384 reviews)
5. [ZenMaid](https://www.capterra.jp/software/133875/zenmaid-software) — 4.7/5 (205 reviews)

## レビュー

### "Best technology you can have in the vacation rental management business" — 5.0/5

> **Spencer K** | *2018年3月13日* | 不動産 | おすすめ評価：10.0/10
> 
> **良いポイント**: This automates and tracks so many functions of running an in house (or out of house) cleaning staff\!  Not only that, but their function for pictures has saved us THOUSANDS of dollars on insurance claims.  We love Properly and it is an integral part of our business\!
> 
> **改善点**: sometimes glitches when setting up a new employee. Also in small markets, their marketplace doesn't have significant offerings.
> 
> On a high level it revoluntionized our workflow for our HR functions.  In the hospitality space HR is very unique because it is dependent on volume.  This has been the best way to schedule and maintain our cleaning staff.  It just WORKS\!

-----

### "First time set up" — 4.0/5

> **認証済みレビュアー** | *2018年11月26日* | ホスピタリティ | おすすめ評価：8.0/10
> 
> **良いポイント**: I was able to set up my property from my phone.  I really like how easy it is to put the icons on the screen, and also the picture and picture feature.  There may be a different name, but being able to show what a cabinet looks like closed, then a detailed picture of what the inside should look like is really helpful.  Also, we work with several service providers.  Before properly, we used a Google Sheet to let the schedule.  Now I can just blast the listing out.  Also, the automatic reminder of guest check in/out to have me schedule a cleaning is very nice.  Ok.  I love it all.
> 
> **改善点**: The initial set up was a little wonky.  I set up from my phone initially, and when we tested the set up, the icons were all shifted slightly to the right.  I was able to correct this through the website.
> 
> My cleaning team has different levels of understanding of what we're looking for.  We're able to systematize and standardize across each of them.  Additionally, we've had some damage and a couple of bad reviews for cleanliness.  With that, we've also had some illegal activity take place one or twice.  We've been able to document the before and after to make sure we provide a quality experience to all our guests.

-----

### "Dissapointing end to a long relationship" — 3.0/5

> **Darren** | *2022年10月18日* | 不動産 | おすすめ評価：0.0/10
> 
> **良いポイント**: Integrated with Airbnb and our PMS, Hostaway.ChecklistsPhotos for insurance Support great for trivial issues
> 
> **改善点**: Rostering, calendar, communication, support.. The list can go on. It's just undercooked with minimal feature adds happening.The support is non-existent when you have a serious issue, detailed below
> 
> We had a 4+ year relationship with Properly in which most of the time the product was suitable. As we grew, the product did not grow with us. There are a huge amount of difficulties with allocation of tasks to cleaners, recruitment and tracking of cleaners at scale, communication, customisation and more.If you manage a small number of properties ( 1-10 ) you will probably be satisfied mostly with this product. If you manage medium to large (we manage 120 properties ) you will spend more money on managing the cleaning staff roster than this is worth. The final straw for us was that we paid 1 year up front, we then asked to revert to monthly payments, all of a sudden the support evaporated. We couldn't get a response to numerous emails and tickets. Finally the company responded with the payment is non-refundable... Mind you, this was over $7000 AUD. It's so very disappointing that a company will destroy a relationship like this. I never thought I would be writing a review like this about properly. I'm not sure if there is a shift in management or some financial trouble, but it seems very out of character from this company. I would recommend steering clear of these guys.I'm happy to answer any further questions openly and honestly.

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### "Integrates all properties on multiple platforms to one simple interface." — 5.0/5

> **Karen** | *2018年2月17日* | おすすめ評価：10.0/10
> 
> **良いポイント**: Clean and simple interface.  One location to see daily activity regardless of platform. Saves having to open different applications. Set up cleaning schedule and forward request to cleaning freelancers. &#10;Easy to use. Reminders for cleaning scheduling.
> 
> **改善点**: Wish it would warn me when I am duplicating the property. (I do it often)&#10;Would like to have a link to the guest directly on Properly.
> 
> organizes my daily schedule

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### "Good app to help with cleaning scheduling" — 4.0/5

> **Zeona** | *2018年2月16日*
> 
> **良いポイント**: I like how intuitive and easy it is to build the checklists for properties. Then all the info is there for cleaners so it's a no brainier even if they are new to your property. I like the convenience of both an app and desktop version.
> 
> **改善点**: We have had some issues with bookings not coming through from our property management software but they have been resolved. If anything it has too many features.

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