--- description: Retail Proを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Retail Proとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [小売業向けシステム](/directory/20053/retail-management-systems/software) > [Retail Pro](/software/164131/retail-pro-9) # Retail Pro Canonical: https://www.capterra.jp/software/164131/retail-pro-9 ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/164131/retail-pro-9?page=2) > Retail Proは、POS、在庫、顧客、店舗オペレーション管理を実現する優れた小売管理ソリューションです。 > > 評価：80人のユーザーによる評価は**4.0/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Retail Proの対象ユーザー アパレル、フットウェア、ラグジュアリー、エレクトロニクス、ギフト、おもちゃ、ハードグッズ、家庭用家具、ジュエリー、スポーツ用品など、専門の小売業界において159,000社以上のユーザーから信頼されています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.0/5** | 80 レビュー | | 使いやすさ | 3.9/5 | レビュー全体に基づく | | カスタマー・サポート | 4.2/5 | レビュー全体に基づく | | 価格の妥当性 | 2.9/5 | レビュー全体に基づく | | 機能 | 3.9/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Retail Pro International - **設立**: 1987 ## ビジネスコンテキスト - **価格プラン**: $275.00 - **対象となる企業**: 2～10, 11～50, 51～200, 201～500 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アラビア語, イタリア語, ウクライナ語, オランダ語, ギリシャ語, スウェーデン語, スペイン語, デンマーク語, ドイツ語, フィンランド語, フランス語, ベトナム語, ポルトガル語, ロシア語, 中国語, 日本語, 繁体中国語, 英語, 韓国語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに209件 ## 機能 - Barcode/Ticket Scanning - CRM - eコマース管理 - ギフトカード管理 - サプライヤー管理 - タッチスクリーン - バーコード処理、RFID - メール・マーケティング - レポート／分析 - 価格設定管理 - 再注文管理 - 割引管理 - 原価追跡 - 在庫管理 - 小売在庫管理 - 従業員管理 - 注文管理 - 発注管理 - 経理統合 - 販売レポート - 返却管理 - 返却追跡 - 電子署名 - 顧客アカウント ## 統合 (合計23件) - Amazon Connect - BigCommerce - EDI - Enabler - FastBound - Gateway Ticketing - Magento 2 Order Management - NetSuite - Opera - PMS Cloud - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - SAP Business One - SPS Commerce ... さらに8件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [小売業向けシステム](https://www.capterra.jp/directory/20053/retail-management-systems/software) ## 関連カテゴリー - [小売業向けシステム](https://www.capterra.jp/directory/20053/retail-management-systems/software) - [入出庫管理システム](https://www.capterra.jp/directory/30106/inventory-control/software) - [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software) - [小売POSシステム](https://www.capterra.jp/directory/31656/retail-pos-system/software) ## 代替製品 1. [Epos Now](https://www.capterra.jp/software/152638/epos-now) — 3.8/5 (714 reviews) 2. [Shopify](https://www.capterra.jp/software/83891/shopify) — 4.5/5 (6676 reviews) 3. [RetailEdge](https://www.capterra.jp/software/76636/retailedge) — 4.8/5 (186 reviews) 4. [Lightspeed Retail](https://www.capterra.jp/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) 5. [PayPal](https://www.capterra.jp/software/179251/paypal) — 4.6/5 (26340 reviews) ## レビュー ### "V9 is horrible. V9 reports are total disaster." — 2.0/5 > **Ronald** | *2017年12月14日* | 小売 > > **良いポイント**: I have used Retail Pro for about 15 years, so I am very familiar with it. Rtech customer service reps are knowledgeable and easy to work with. V8 was awesome. Wish I could go back\! > > **改善点**: V9 is slower and harder to get around in. Reports are the biggest downfall. There is not even a simple sales tax report, nor any type of customer reports for companies. > > I have built two business' using Retail Pro reports. I recommended it to every retailer I met. I could change reports to get all the information I needed to make good decisions. With V9, reports seem to be pretty much be in stone, unless I want to pay an exorbitant amount to have each one created. In V8, I could create whatever I needed in minutes. I don't comprehend how with all this new technology, we went so far backwards from where we were. V9 reports have cost me dearly. If not corrected, I will have to find a better option. ----- ### "Retail Pro" — 4.0/5 > **Dale** | *2017年2月23日* | 家具 | おすすめ評価：5.0/10 > > **良いポイント**: Easy to navigate and does what I need it to do. Minimal issues with the software. When we first started using it and issues would arise the support staff was always available. > > **改善点**: Needed more hands on tutorial classes up front. There are a lot of things the software is able to do, I just don't know how to use it. "Reports" feature is not very user friendly. Support staff or sales person should follow up each year with updates and latest technology and no one does. They did the first few years but not any more. > > We purchased over 15 years ago when we first opened and it was very expensive. We use a very limited amount of what it is capable of doing. POS and limited inventory control. One reason is because the report feature is not very user friendly and every time you pick up the phone with a question you get a bill. For example, why can't I run a report on my inventory balance for a previous day? Overall I am happy with it I just think I bought more than I needed. ----- ### "i'm working with retail pro since 2013, it was wonderful experience." — 4.0/5 > **Mohamed** | *2018年4月14日* | おすすめ評価：9.0/10 > > **良いポイント**: very powerful inventory management solution, full of function and features. the second thing is the scalability and durability the solution can support large number of stores \& POSs in one big database "oracle database". > > **改善点**: it takes much time to recover database especially in the main server, 2nd thing when upgrade from old release to a new one with large number of stores and POSs. > > i got the knowledge that gave me the chance to implement and support our customer in the market, very important thing is that i learned how business operate with one of the biggest retail solution ever ----- ### "I'm a managing partner and CIO." — 4.5/5 > **Brian** | *2014年3月11日* | スポーツ用品 | おすすめ評価：9.0/10 > > **良いポイント**: It does 90% of everything we want \& need. Frankly, that other 10% is probably unrealistic without custom programming. We get awesome tech support when needed, and I especially love the live chat feature that lets us ask quick questions. The product is very quick and easy to train an employee on and setting up levels of permission is awesome. We're able to delegate job duties easily with the different features. Receiving is a perfect example. That workstation is set up to be used completely differently than our cash registers. For example, we have three cash registers our of eight total machines running Retail Pro. Each has a unique function, and the software works well in supporting those varied functions simultaneously. > > **改善点**: Some of the more intricate details of the software take quite a while to learn. It's easy for an average sales associate to use the main functions, but some of the higher level features get complex. The software can be "quirky" with some old features that were added on to, so there are features that are not intuitive. An example is polling: some things happen automatically and others require initialization. Like every time we add an employee to the system, it's a process to get them into other locations and requires higher-level knowledge. ----- ### "Retail Pro review" — 4.0/5 > **craig** | *2016年11月10日* | 小売 | おすすめ評価：10.0/10 > > **良いポイント**: The simple structure of the POS. Very easy to learn. > > **改善点**: The EFT module. Cayan is HORRIBLE\!\!\! Please go back to Shift 4. Better support and nicer devices. > > I have been working with R Pro version 8 from 2003 to 2015 with Valentino and now with version 9 with Philipp Plein, as far as a retail system, from both the POS and the logistic side, its an excellent software. Easy to manage and use. The ONLY downfall is the EFT. At the POS, you really need to have a good, reliable, and when working with luxury retail, a sleek device to expedite EMV transactions. The 2 options offered by Cyan , your ONLY EFT choice, are for mass merchants, not a luxury boutique. As far as support, One Step Retail has been my partner of choice and they are second to none in support and sales. Over the years I had many special requests from upper management, and OSR were very quick on assisting and "making it happen". ----- ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/164131/retail-pro-9?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/164131/retail-pro-9) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ