WebTMS

Review of WebTMS

製品を使ってみた感想： Generally good. Support staff is very helpful and responsive

良いポイント:

The software links directly into the USPTO website so you can easily add or update U.S. records.

改善してほしい点:

The reports generated by the software are hard to follow. We spent a lot of time to customize them and they are only slightly better. There are glitches that cannot be explained sometimes. The copyright and TTAB options are not good and they cost more

WebTMS Rocks!

製品を使ってみた感想： Whenever we have an issue we can't solve, the team is always super helpful! They are able to provide a solution or at least a workaround until a permanent solution can be found. The webinars have also been a great feature. Even when you don't think it will be all that applicable to the work you do, you always end up learning something that helps with your day-to-day work.

良いポイント:

The product is user-friendly, very intuitive. It was the easiest, by far, integration I've ever experience. I also like that it was developed for trademark work rather than converted from a patent database system.

改善してほしい点:

Nothing specific comes to mind. From time to time, we think of different features that we think would be helpful - maybe something that we had access to in a different system. These features are typically user preference.

10 Year User of Webtms

良いポイント:

Webtms covers the basics for most global trademark prosecution & dispute record keeping and reporting needs for a vast majority of most of our clients ranging from 50 record portfolio size to over 20k-40k record size. It syncs with a number of trademark offices for immediate access to current particulars and status of a trademark record in a number of countries and has a good amount of download capabilities when transferring records.

改善してほしい点:

The document management features of the program, the number of clicks per matter you have to use in the new interface (almost double the number of clicks compared to the classic version. 2 more biz group fields to use would be helpful (one or two as a free text box would be most helpful).

Great trademark docketing software at a good price.

製品を使ってみた感想： I have used Web TMS since 2013 and I have been impressed with its ability to be customized when running reports, the ability to handle large dockets, the ability to set up a mailing of a weekly docket to my work email and the ability to create reports for clients so they may see their marks sorted by country, international class or business entity.

良いポイント:

The fact that you can easily download records from the USPTO.

改善してほしい点:

The fact any difference in owner name or address creates a new record.

Software for the Trademark Practitioner

製品を使ってみた感想： We are able to manage multiple companies with multiple business units and keep all the records organized and categorized for reporting and management. For our in-house team, having all our companies in one central system that is accessible by multiple users in different parts of the world is extremely convenient. The Agent and Client access portals are also a great feature so the system can be used by different teams without impacting the data.

良いポイント:

The WebTMS software is intuitive for trademark professionals. Its easy to navigate to the information and data you need to see and update. Reports are convenient and quickly generated for delivery to the client as well as for our team use. Law Rules are also easy to view to confirm your dates are generating correctly and in line with current laws.

改善してほしい点:

I feel some of the action schedules could be updated to include additional common US deadlines in the TM and Dispute records. I would also like more of the record query field locations to be customizable. I think also that cross module reporting that pulls in data from various modules could be expanded. However, I think they are working on this search/query and reports development already.