---
description: Splashtopを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Splashtopとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [リモートワークツール](/directory/31855/remote-work/software) > [Splashtop](/software/162972/splashtop-business-access)

# Splashtop

Canonical: https://www.capterra.jp/software/162972/splashtop-business-access

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> Splashtop Business Accessは、ビジネス・プロフェッショナルやチーム向けのリモート・デスクトップ・ソリューションです。リモート・アクセスを一元管理することができます。
> 
> 評価：735人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Splashtopの対象ユーザー

業務や自宅のコンピュータにリモートでアクセスする必要のある、あらゆる種類のビジネスまたは組織のユーザー。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 735 レビュー |
| 使いやすさ | 4.8/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.7/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.8/5 | レビュー全体に基づく |
| 機能 | 4.7/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Splashtop
- **ロケーション**: San Jose, アメリカ
- **設立**: 2006

## ビジネスコンテキスト

- **価格プラン**: $6.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: スペイン語, ドイツ語, フランス語, ポルトガル語, 中国語, 日本語, 英語
- **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, インド さらに221件

## 機能

- ITレポート
- IT資産管理
- IT資産追跡
- Real-Time Monitoring
- Real-Time Notifications
- アクセス制御・許可
- アラート／通知
- コラボレーションツール
- セッション記録
- タスク管理
- ダッシュボード
- チャット、メッセージング
- トラブルシューティング
- バックアップ、修復
- ファイル共有
- ファイル転送
- マルチモニター・アクセス
- メンテナンスのスケジューリング
- モバイル・アクセス
- ライブチャット
- リアルタイム・チャット
- リモートでのモニタリングと管理
- リモートアクセス／コントロール
- リモートサポート
- 無人アクセス
- 画面共有
- 画面録画
- 設定の管理
- 課題管理

## 統合 (合計8件)

- Atera
- Autotask PSA
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Naverisk
- NinjaOne
- ServiceNow
- Spiceworks Cloud Help Desk

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- チャット対応有

## Category

- [リモートワークツール](https://www.capterra.jp/directory/31855/remote-work/software)

## 関連カテゴリー

- [リモートワークツール](https://www.capterra.jp/directory/31855/remote-work/software)
- [リモートデスクトップソフト](https://www.capterra.jp/directory/31955/remote-desktop/software)
- [リモート監視および管理ソフト](https://www.capterra.jp/directory/31715/remote-monitoring-and-management-software/software)
- [MSPサービス](https://www.capterra.jp/directory/30921/msp/software)
- [IT管理ツール](https://www.capterra.jp/directory/10001/it-management/software)

## 代替製品

1. [TeamViewer ONE](https://www.capterra.jp/software/122252/teamviewer) — 4.6/5 (11636 reviews)
2. [AnyDesk](https://www.capterra.jp/software/149595/anydesk) — 4.6/5 (1795 reviews)
3. [Zoho Assist](https://www.capterra.jp/software/181775/zoho-assist) — 4.7/5 (1476 reviews)
4. [RemotePC](https://www.capterra.jp/software/173304/remotepc) — 4.7/5 (583 reviews)
5. [Pulseway](https://www.capterra.jp/software/141792/pulseway) — 4.7/5 (311 reviews)

## レビュー

### "A solid remote access option while others get worse." — 5.0/5

> **James** | *2025年12月30日* | メディア制作 | おすすめ評価：9.0/10
> 
> **良いポイント**: Obviously it works.  The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection).  &#10;&#10;So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. &#10;&#10;The management system is also straightforward, was able to get up and running quickly. &#10;&#10;Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system.  &#10;&#10;Oh and they also really only do remote access and not a dozen other things.  They seem focused on core business and I appreciate that.
> 
> **改善点**: The deployment system is a little sparse, only a few options.  Also would prefer is SSO was not gate-kept behind the Enterprise version.  The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do.
> 
> I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in.   In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball.  Splashtop hit the budget value and the feature requirements and it was easy to get rolling.  My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it.

-----

### "Outstanding support and an exceptional customer experience" — 5.0/5

> **Rodrigo** | *2026年1月28日* | コンピュータ、ネットワーク・セキュリティ | おすすめ評価：10.0/10
> 
> **良いポイント**: Outstanding support and an exceptional customer experience&#10;&#10;Honestly, I never imagined I would have this level of access and attention from the Splashtop team.

-----

### "Simple, Cost Effective Remote Tool" — 4.0/5

> **Rich** | *2026年8月11日* | コンピュータ・ネットワーク | おすすめ評価：8.0/10
> 
> **良いポイント**: Splashtop's main draw for MSP work is cost-effective, fast remote access: it delivers comparable core remote access to competitors like TeamViewer at a lower price with concurrent-technician licensing, which usually wins for cost-conscious MSPs, and it offers high-definition video and audio streaming, cross-platform compatibility across Windows, Mac, Linux, iOS, and Android, and unattended access that lets technicians connect without end-user approval. It's also built for compliance-sensitive environments, with TLS and 256-bit AES encryption plus HIPAA, CCPA, GDPR, and SOC 2 compliance, and integrates with PSA/ticketing tools like Zendesk, Freshdesk, ServiceNow, and Autotask — though it's worth noting it's remote access/support only and would need to sit alongside separate patching, monitoring, and ticketing tools rather than replace them.
> 
> **改善点**: The main drawbacks: it's scope-limited — it handles remote control only, not ticketing, patching, or monitoring, so it works as one piece of a larger stack rather than a full RMM replacement. On the technical side, reviewers note limited compatibility with Linux devices, which reduces usefulness in Linux-heavy environments, and file transfer speeds that lag behind other remote support tools, slowing workflows. Billing can also be a friction point — Remote Access plans (Solo, Pro, Performance) require annual prepayment only, with monthly billing available solely on the Remote Support (SOS) plans.
> 
> It is an excellent backup remote utility to my main Remote Access app. It is simple to use and teach new techs.

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### "Splashtop became Crashtop" — 2.0/5

> **Daniel** | *2025年12月20日* | コンピュータ、ネットワーク・セキュリティ | おすすめ評価：0.0/10
> 
> **良いポイント**: It's easy to deploy.  The interface is smooth.  It has wonderful features.  It's fairly easy to manage.
> 
> **改善点**: It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based).  Since their latest update 3.8.0.1 it has gotten worse.  It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving  up depending on the individual).  It crashes so often that, internally, it has become known as Crashtop.  Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool.&#10;&#10;I'm sure, as you know, your mileage will vary.  Here ==\&gt; it has been ostracized.&#10;&#10;Their support used to be decent but as of late it became rather useless.  You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support.
> 
> It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations.  In the last month it has become nearly unusable by a many of us.  It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times.  Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again.  A major source of frustration when you are under pressure to resolve issues remotely.&#10;&#10;Their support became bad with time.

-----

### "Remote support ease and affordable" — 5.0/5

> **Jose** | *2026年5月26日* | コンピュータ、ネットワーク・セキュリティ | おすすめ評価：10.0/10
> 
> **良いポイント**: First think I like was the price, second, it's easy to instal, deploy and use.  I'm able to assist my client in a heartbeat, easy connect, with a minimum of bugs or corruptions.  Always update to ensure connectivity.  If I have a question it's easy to receive support from Splastop team.   I had never experienced connection issues while using this product.
> 
> **改善点**: I can't think of a cons for the time I have used this product.  the only way it could be better is if it was free.
> 
> my overall experienced can be summarized to more than 10 clients I have moved to use Splashtop instead of other platforms.

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## リンク

- [Capterraで表示する](https://www.capterra.jp/software/162972/splashtop-business-access)

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