--- description: Rocket.Chatを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rocket.Chatとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [グループウェア](/directory/15/collaboration/software) > [Rocket.Chat](/software/161575/rocket-chat) # Rocket.Chat Canonical: https://www.capterra.jp/software/161575/rocket-chat ページ：1 / 8\ 次へ: [次ページ](https://www.capterra.jp/software/161575/rocket-chat?page=2) > 世界最大級のオープンソース通信プラットフォーム。 > > 評価：156人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Rocket.Chatの対象ユーザー 規制の厳しい業界に所属し、顧客またはビジネスに関する機密情報を取り扱う企業。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.3/5** | 156 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 4.1/5 | レビュー全体に基づく | | 価格の妥当性 | 4.4/5 | レビュー全体に基づく | | 機能 | 4.2/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Rocket.Chat - **ロケーション**: Porto Alegre, アメリカ - **設立**: 2016 ## ビジネスコンテキスト - **価格モデル**: (無料版が利用可能) - **対象となる企業**: 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに208件 ## 機能 - @メンション - AI Copilot - Autoresponders - Discussions/Forums - SMSメッセージング - Third-Party Integrations - アクセス制御・許可 - アクティビティ・ダッシュボード - アラート／通知 - オフライン・フォーム - コラボレーションツール - コンテンツ管理 - タスク管理 - チャット、メッセージング - チャットボット - ドキュメント管理 - ビデオ会議 - ファイル共有 - ブランディングのカスタマイズ - プロアクティブ・チャット - マルチチャネル・コミュニケーション - マルチユーザー・コラボレーション - モバイル・アクセス - ライブチャット - リアルタイム顧客対応チャット - リモートサポート - レポートと統計 - レポート／分析 - 動画チャット - 双方向音声動画ファイル - 文字起こし／チャット履歴 - 検索／フィルター - 自動応答 - 自然言語処理 - 転送／ルーティング - 通話ルーティング - 音声通話 ## 統合 (合計17件) - Cloud Whatsapp - Collaboard - Confluence - Drupal - GitHub - Google Calendar - Google Drive - Google Meet - HubSpot CRM - Instagram - Jira - Jitsi - Pexip Video platform - Telegram - Twitter/X ... さらに2件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 24時間対応（オペレータ） - チャット対応有 ## Category - [グループウェア](https://www.capterra.jp/directory/15/collaboration/software) ## 関連カテゴリー - [グループウェア](https://www.capterra.jp/directory/15/collaboration/software) - [ライブチャットツール](https://www.capterra.jp/directory/30797/live-chat/software) - [チーム コミュニケーション ツール](https://www.capterra.jp/directory/31033/team-communication/software) - [ユニファイド コミュニケーションツール](https://www.capterra.jp/directory/31035/unified-communications/software) - [リモートワークツール](https://www.capterra.jp/directory/31855/remote-work/software) ## 代替製品 1. [Microsoft Teams](https://www.capterra.jp/software/168668/microsoft-teams) — 4.5/5 (11026 reviews) 2. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24110 reviews) 3. [Telegram](https://www.capterra.jp/software/180347/telegram) — 4.7/5 (6420 reviews) 4. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5213 reviews) 5. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17564 reviews) ## レビュー ### "Lots of features as open-source & enterprise group chat software" — 5.0/5 > **Hendy** | *2021年4月23日* | 個人および家族向けサービス | おすすめ評価：10.0/10 > > **良いポイント**: The core software is open-source, so the cost is low to get started. You have the option, but not forced to, to purchase business/enterprise support and upgrade for additional features, and Rocket.Chat company also provides hosting services. In case you want to modify the code (likely you won't need it), but you can, so it's a big plus for feeling in control. Rocket.Chat supports OpenID Connect for SSO authentication out-of-the-box, which we integrate with FusionAuth and it works as expected. So really happy about this. We also did submit some patches and enhancements to Rocket.Chat GitHub, and while response time varies, we were welcomed, some of our contributions were accepted, some were not accepted but with clear explanation. So we're very happy that we can collaborate directly with Rocket.Chat developers and hopefully having good relationship in the long term. > > **改善点**: I still see stability issues, sometimes chats not refreshing, and random minor issues. It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months. I understand this is complex code without various platforms connected together, and to be fair Rocket.Chat tried to provide several debugging options inside it, so they do put effort in this. Configuring to use own Firebase Cloud Messaging (FCM) push notification is tricky, and requires deploying customized Android and iOS app... but this is to be expected and I'm not sure how it can be made easier. It still feels that they're pushing for new features more than to fix bugs. Which can be both a good thing or bad thing, depending on which side you're getting. > > Rocket.Chat has been very useful and relatively low-maintenance. Especially since we deployed it in MongoDB Atlas (another commercial product as DBaaS), so our MongoDB cluster is also low-maintenance. There are many features that can be enabled and configured, it's quite overwhelming at first. (to be honest, it still is now) But it makes me feel good too because if there's a use case, I feel that maybe 60-70% of the time, Rocket.Chat already provides that as an option. ----- ### "This OpenSource tool made our whole business possible" — 5.0/5 > **Julien** | *2022年5月27日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: The possibility of having a self-managed version of it, running on our own servers, for free. This ensured our data stayed ours. We also implemented a chatbot connected to our MySQL and automatized the work distribution. > > **改善点**: There are over 1200 permission settings. Around 50% of the software is "okay" documented, the rest indicates it is "under development". Very complex to know exactly what impact will have each setting. > > We started our self-managed hosted community version of Rocket.Chat a week before starting our company. We were able to quickly facilitate collaboration and communication in our firm. We have implemented a custom made chatbot linked to our MySQL database for work distribution. This tool have been and still is the best we have used in the last two years. It is our "remote office" base. Amazing software, very customizable, unlimited possibilities. ----- ### "Rocket Chat - Good But not Great" — 2.0/5 > **Felix** | *2021年7月22日* | 情報技術、情報サービス | おすすめ評価：4.0/10 > > **良いポイント**: 1. I like the notification system. It's highly unlikely that you will miss a crucial notification. When the status is set to busy, the notifications will stay in the background 2. It is definitely cheaper compared to its competitors 3. It's good for team collaboration and communication with the ability to create changes 4. The emojis spice up the communication 5. It also offers SSO functionality where users can log in with their GSUITE credentials > > **改善点**: 1. The major con has to be the User Interface. It could definitely use a lot of improvements to make it smooth 2. When starting it for the first time, the servers actually take forever to load 3. It hangs quite a lot even with a very strong internet connection and high spec laptop 4. The file sharing option could be made smoother. 5. The video call option is still missing 6. It's very easy to miss notifications while using the mobile app > > Rocket Chat is a cost-effective communication solution for small businesses. However, when compared to its competitors (particularly Slack), it's not a product I'd suggest to someone trying to get the most out of it. The development team must work harder to stabilize the program and make it more user-friendly. ----- ### "My 6 months with Rocket Chat" — 5.0/5 > **Aditya** | *2019年9月24日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: 1. Installation is a breeze. I was able to install Rocket Chat, get SSL configured, and had a running server set up in an hour without having to wave through endless linux commands. 2. Inbuilt support, for Video call using Jitsi, and inbuilt notifications. 3. Slack like user interface , which my team can instantly connect to. > > **改善点**: 1. The Quote a message, can be improved, it is visually not very clear. 2. The Video call doesn't ring inside the application, only gives a button to join which makes people skip it some times. 3. On Windows, if the app is running in background, you need to go to the notification panel to bring it to front, if you start from the Start Menu, it doesn't come to front. Overall, the shortcomings are very less and trivial. The software is very stable and a breeze to use. > > Very satisfied . I have used Slack, Teamwork Chat before, but Rocket Chat is very economical to me ( free- minus the VPS cost). ANd it has everything we need. ----- ### "An open source scalable chat platform" — 5.0/5 > **認証済みレビュアー** | *2019年10月4日* | 情報技術、情報サービス | おすすめ評価：9.0/10 > > **良いポイント**: Rocket Chat is a completely open source and scalable platform. I love all the options that are offered from: message history, public \& private channels, video, admin options, and more. The options are unlimited and I don't think I would ever use them all; but I'm glad they are there. > > **改善点**: Support \& Sales are diffcult to contact. I like talking to an actually person over the phone when making larger scale changes to my organization. ----- ページ：1 / 8\ 次へ: [次ページ](https://www.capterra.jp/software/161575/rocket-chat?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/161575/rocket-chat) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ