--- description: Talkwalkerを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Talkwalkerとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [SNSマーケティングツール](/directory/30781/social-media-marketing/software) > [Talkwalker](/software/161487/talkwalker) # Talkwalker Canonical: https://www.capterra.jp/software/161487/talkwalker ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/161487/talkwalker?page=2) > 企業が最適な意思決定を行い、オンラインでの評判を守るために役立つ、エンタープライズ・ソーシャル・リスニングおよび分析プラットフォームです。 > > 評価：24人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Talkwalkerの対象ユーザー エンタープライズ、マーケティング・オートメーション (MA)、中小企業、代理店。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 24 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.1/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Talkwalker - **ロケーション**: Luxembourg, ルクセンブルク - **設立**: 2009 ## ビジネスコンテキスト - **価格プラン**: $9,600.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 11～50, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, 日本語, 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, シンガポール, ドイツ, フランス, ルクセンブルク, 日本 ## 機能 - Hashtag Tracking - KPIモニタリング - ROI Tracking - Real-Time Notifications - Webサイト分析 - アクティビティ・ダッシュボード - エンゲージメント追跡 - オーディエンス・ターゲティング - オーディエンス分析 - キャンペーン分析 - キャンペーン管理 - キャンペーン追跡 - キーワード・フィルタリング - キーワード追跡 - ソーシャル・メディア・モニタリング - ソーシャル・メディア統合 - ダッシュボード - データの可視化 - トレンド分析 - ネガティブ・フィードバック管理 - パフォーマンス測定基準 - ビジュアル分析 - ブランド追跡 - マルチチャネル・データ収集 - レポートと統計 - レポートのカスタマイズ - レポート／分析 - 感情分析 - 検索／フィルター - 競合モニタリング - 競合分析 - 評判管理 - 顧客エンゲージメント - 顧客セグメンテーション ## 統合 (合計5件) - Google Analytics 360 - Hootsuite - Meta for Business - Tableau - Twitter/X ## サポートのオプション - メール/ヘルプデスク - ナレッジベース - 電話サポート - チャット対応有 ## Category - [SNSマーケティングツール](https://www.capterra.jp/directory/30781/social-media-marketing/software) ## 関連カテゴリー - [SNSマーケティングツール](https://www.capterra.jp/directory/30781/social-media-marketing/software) - [SNS分析ツール](https://www.capterra.jp/directory/31655/social-media-analytics-tools/software) - [ソーシャルメディア・モニタリングツール](https://www.capterra.jp/directory/31028/social-media-monitoring/software) - [口コミ管理ツール](https://www.capterra.jp/directory/30750/reputation-management/software) - [ソーシャルリスニングツール](https://www.capterra.jp/directory/33397/social-listening-tools/software) ## 代替製品 1. [Trustpilot](https://www.capterra.jp/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [Brand24](https://www.capterra.jp/software/149054/brand24) — 4.7/5 (254 reviews) 3. [Hootsuite](https://www.capterra.jp/software/121701/hootsuite) — 4.4/5 (3795 reviews) 4. [Sprinklr](https://www.capterra.jp/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) ## レビュー ### "Excellent product for the analysis and monitoring of social networks" — 4.0/5 > **Grace** | *2021年3月3日* | 情報技術、情報サービス | おすすめ評価：8.0/10 > > **良いポイント**: It is an excellent tool for segmenting the audience, it offers an excellent system, the dashboard and reports are good too, it is very useful when it comes to campaign analysis, I can also use it for a variety of different auditory use cases, it also provides a large number of innovative functions, its reports can be customized and sent by email, it allows you to follow your communication campaigns and analyze the results, it also allows complex queries and sophisticated analyzes, the device is very intuitive and well designed. > > **改善点**: It is a very good and useful tool for strategies in social networks, I have nothing bad to mention about Talkwalker, its performance is very correct and it fulfills its functions correctly. > > This software provides us with all the data and indicators we need, it allows us to have a better perspective, it also offers me a very complete review on multiple topics, it has been very useful for our team when receiving information about our brand, now we have the possibility to access to different results and queries, it offers us faster reaction times, helps us in many useful ideas. ----- ### "Talkwalker - a fast & easy to use social media monitoring tool" — 4.0/5 > **認証済みレビュアー** | *2022年2月5日* | マーケティング、広告 | おすすめ評価：9.0/10 > > **良いポイント**: Fast, easy to use, super helpful managing the sentiment, super cool in widgets and reporting, cool features like sending emails to users and crisis monitoring...all of these things are super cool > > **改善点**: its limitation that it can only be used as a social media listening tool \& that its not a unified solution which can have not just sentiment but advertising spends \& content management included as well > > It is easy to use. Its a great step for me upgrading myself from social studio to talkwalker and i dont regret it ----- ### "Talkwalker- Though presentation is good but poor data minning capacity" — 3.0/5 > **認証済みレビュアー** | *2019年8月18日* | 情報技術、情報サービス | おすすめ評価：6.0/10 > > **良いポイント**: It has lots of filters which give us many choices to make our data more specific and precise. Apart from this it visualization is awesome and that makes it very cool to use as we have everything on screen whatever we need. It is quite easy to use and query formation is also good. But the most important thing is that it has a separate dashboard thing in it which helps to segregate multiple clients. > > **改善点**: Data mining is very poor and sentiment tagging is also very poor. No when can trust in its data as it could be wrong. Second thing is that it shows different data on the dashboard and when we download it then data count become different > > Not so much satisfied but it helped me in better visualization of data and help me understanding more metrics of analytics. But the overall experience is not so good ----- ### "Transforming Social Listening Tool" — 5.0/5 > **Karan** | *2025年2月3日* | 市場調査 | おすすめ評価：10.0/10 > > **良いポイント**: Talkwalker is an amazing Social Listening tool, the conversations analytic that the tool provides is outstanding. The quick search feature is good, it helps us do an audit for any brand or topic quickly. and gives us the overall mentions, sentiment analysis and topic bifurcation. > > **改善点**: The pricing module, seems expensive. there are competitive tools in the market who provide less amount pacakge ----- ### "Web listening made simple (but with limits)" — 4.0/5 > **Guido** | *2020年12月5日* | マーケティング、広告 | おすすめ評価：6.0/10 > > **良いポイント**: I like the very user friendly interface: it's simple to browse through its functions and features. Help pages are comprehensive and useful. Support is great: whenever you have doubts or problems, they are available to help you find the best solution to your needs (mail, phone, virtual meeting). It can scan many web properties (websites, blogs, forums, most social media) for keywords or hashtags. Keyword creation is quite easy, also for very complex "constructions" (with many operators letting you build any kind of expression). It is a bit pricy, but when compared to similar platforms it turns out that it's one of the cheapest. > > **改善点**: Listening is very limited on Facebook and Instagram (because Facebook limits what's passed through its APIs, after privacy concerns of the past years). Automatic analysis of the sentiment of the mentions is not totally satisfying, requiring a lot of manual work to correct the platform suggestions. There is no analysis of the profiles who mention your keywords. In the end, it's very useful to track possible "crisis events", but it's not very useful if you want to analyze how certain topics or brands are treated on the web, to understand what people talk about and where this occurs. > > We use it in our agency to track the brand names of some clients and to discover trends and topics around certain brands or products. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/161487/talkwalker?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/161487/talkwalker) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## 構造化データ