--- description: Cannyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cannyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [顧客満足度ツール](/directory/30541/customer-satisfaction/software) > [Canny](/software/161103/canny) # Canny Canonical: https://www.capterra.jp/software/161103/canny ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/161103/canny?page=2) > Cannyは、フィードバック・サイクル全体をナビゲートするために必要な要素を網羅するユーザー・フィードバック・ツールです。 > > 評価：77人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Cannyの対象ユーザー 中小企業から大企業まで、ユーザーのフィードバックの収集、分析、優先順位付け、追跡を行い、情報に基づいた製品決定を行うクラウドベースのソリューション。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 77 レビュー | | 使いやすさ | 4.7/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Canny - **設立**: 2015 ## ビジネスコンテキスト - **価格プラン**: $0.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに209件 ## 機能 - BOM (部品表) - Discussions/Forums - Ideation - Third-Party Integrations - アイデア管理 - アイディアランキング - アラート／通知 - コラボレーションツール - ステータス追跡 - フィードバック管理 - プロジェクト管理 - マルチチャネル・データ収集 - リソース管理 - 優先順位付け - 製品ロードマッピング - 顧客セグメンテーション ## 統合 (合計15件) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - チャット対応有 ## Category - [顧客満足度ツール](https://www.capterra.jp/directory/30541/customer-satisfaction/software) ## 関連カテゴリー - [顧客満足度ツール](https://www.capterra.jp/directory/30541/customer-satisfaction/software) - [非営利プロジェクト管理ソフト](https://www.capterra.jp/directory/32439/project-management-software-for-nonprofits/software) - [アイデア管理ツール](https://www.capterra.jp/directory/10027/idea-management/software) - [カスタマーエクスペリエンス ソフト](https://www.capterra.jp/directory/30671/customer-experience/software) - [ロードマップ作成ツール](https://www.capterra.jp/directory/30864/product-roadmap/software) ## 代替製品 1. [Jira](https://www.capterra.jp/software/19319/jira) — 4.4/5 (15367 reviews) 2. [Aha\!](https://www.capterra.jp/software/144020/aha) — 4.7/5 (561 reviews) 3. [Confluence](https://www.capterra.jp/software/136446/confluence) — 4.5/5 (3680 reviews) 4. [Wrike](https://www.capterra.jp/software/76113/wrike) — 4.4/5 (2988 reviews) 5. [Notion](https://www.capterra.jp/software/186596/notion) — 4.7/5 (2736 reviews) ## レビュー ### "Depth of features helping us unlike more as a team" — 5.0/5 > **Taylor** | *2026年2月24日* | 通信 | おすすめ評価：10.0/10 > > **良いポイント**: We're in the early onboarding stages, but so far I appreciate the UX, the capabilities, and the team itself. We're switching from another vendor because the functionality is deeper, it's cheaper, the API is more open, and it fits our workflows better. I really like the Auto Pilot feature. It's helping me passively collect feature requests from Gong calls that we'd otherwise have missed or manually had to add. Even during the trial/POC, they were incredibly responsive and helpful. I had a few very specific requirements, and they were there to answer all of my questions. > > **改善点**: So far, nothing really comes to mind. Since I have to fill out this field, learning the UI is a bit of a learning curve, but that's because they're in a transition period right now. > > Positive. As I said, the tool is strong, and the team has been communicative, responsive, and helpful. Can't ask for anything else from a vendor really ----- ### "Finally a feedback tool that stays out of the way, but gets everything done\!" — 5.0/5 > **認証済みレビュアー** | *2025年11月5日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: No nonsense\! Does the best job at closing the feedback loop out of any other tool in a lightweight, transparent way. Been pushing my team to use Canny for 2-3 years now and we're finally making the switch and in the process of upgrading to a paid account. But the move to Canny has already drastically simplified how we can collect, clean, and organize feedback. It’s the most intuitive tool out there for pure PMs - minimal, but powerful\! > > **改善点**: While Canny is great for feedback collection and prioritization, it’s not as deep on advanced product planning and internal roadmapping as our previous tool was. A gantt view would be great to have visibility for at least the upcoming quarter. The pricing model is quite flexible and inexpensive to be honest but the price jump from pro to business plan is huge. The total seat count at Pro plan is hard-capped at 10 users which feels like a big compromise because buying one more seat means having to switch to a business plan, which doesn't justify at all. > > The transition from Productboard to Canny was challenging but Canny's flexible tagging structure made it way smoother than expected. We migrated all historical insights and kicked off with a clean slate and taxonomy going forward. Canny’s structure encourages consistent tagging, feedback hygiene, and better prioritization discussions. Autopilot is magic\! The biggest difference I've noticed is there is almost no process overhead which is essential in a past moving team. ----- ### "Weiwei's Feedback" — 4.0/5 > **Weiwei** | *2026年3月31日* | エンタテインメント | おすすめ評価：8.0/10 > > **良いポイント**: Very easy to setup Easy and simple for users Categorization input at user input window is very good to let user categarize from beginning. > > **改善点**: Upload feature is not very friendly, it limits data to 5 fields only Uploaded data doesn't allow AI to merge similar feedback Why use Fibonacci sequence measure effect level? 1-10 will be more straightforward. Not so easy to access customer service without providing phone number. > > First impression is very easy to use. But I still spent quite a lot of time to upload the data in order to maintain all the necessary information. Though it says I can use API, as non-programming background person, it's difficult to figure out. ----- ### "Canny Review" — 3.0/5 > **Freeman** | *2025年11月10日* | コンピュータ・ソフトウェア | おすすめ評価：4.0/10 > > **良いポイント**: I like that Canny is \*generally\* a pretty intuitive tool. I think part of it is that the use cases for Canny itself are generally not that varied, but just by watching a couple of short videos I was able to see the potential value of Canny pretty quickly. Clearly, the initial product was designed by someone who understands pain points related to capturing product feedback across an organization. The overall product vision makes a lot of sense to me. > > **改善点**: Okay, a couple of items here: - Baseline, I think the product could improve in a couple of major avenues. There's a couple of product decisions that I don't completely understand, and it's totally possible that I'm just not utilizing it correctly. - Firstly, it's difficult to get information out of Canny. I think a couple years ago, when saas products were more siloed, this was less of an issue. Now, with MCP connectors and AI tooling, having info be siloed without being queryable by Dust/Notion AI etc is pretty difficult to work with unless you're SFDC. I can understand autopilot's value, but what is the real value of automatically adding 1000s of feature requests into Canny if there's no way of using AI to querying or filtering within those posts? I would have rather had some type of AI that could read ticket context and auto-assign tags or teams or categories or add to roadmap. - There's also a lot of personalization/customizability, but then also very little at the same time. Like post fields not being able to be customized per board doesn't really make that much sense to me. At least visually, allowing me to hide certain fields depending on the board would be a big plus. Having automations is awesome, but then the only trigger is upon post creation. I can notify users when a linear issue is completed, but I can't add additional logic of which specific users or admins, etc. Just seems like a lot of potential customization options because the data is all there, but pretty little support to utilize all of the info I have available. > > I think overall it has been so-so. The product vision is decent, but execution is quite difficult to get off the ground. There's a lot of nuances with how to effectively utilize boards, roadmaps, categories/tags, etc. so it's difficult to get off the ground. I've been working with \[sensitive content hidden\], but I think some implementation/solutions support could have been very beneficial. At the end of the day, the best product is the one that people are willing to use, and currently it's been a challenge for me to position this as a huge value add to our current processes. I see the vision, but initial setup can be a very large lift. ----- ### "Solid feedback tool with serious potential to go even further." — 4.0/5 > **Emily** | *2025年11月25日* | Eラーニング | おすすめ評価：9.0/10 > > **良いポイント**: Canny is very intuitive and has been easy for our customers to get to understand. I like the search functionality it has and the ability to showcase similar posts when a customer is submitting something. I also like the integrations with things like Hubspot and the scoring functionality, allowing us to integrate our customer data to help prioritize requests. I'm thankful for the administrative capabilities like merging posts, reviewing and exporting data about the author, commenters and voters, and the ability to have my team easily in canny and interacting with each other + our customers. > > **改善点**: Some of the automations and setup processes are a bit clunky. I don't like the fact that the categories are per board, so we have to set those up individually each time and the fact that nothing can really be duplicated. I ended up having to make 11 automations that covered a similar task, but created each one manually. The ability to duplicate certain things as an admin would be incredibly helpful. Also, some of the visual limitations are frustrating. Why am I only limited to 3 statuses on the page and why can't I customize the page more? > > Overall good, but I'm excited to see what else Canny releases in terms of functionality. It's been easy to learn, the support has been awesome and our customers have been very active since launch. ----- ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/161103/canny?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/161103/canny) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ