---
description: Vertexを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vertexとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [給与計算ソフト](/directory/30202/payroll/software) > [Vertex](/software/160387/vertex-smb)

# Vertex

Canonical: https://www.capterra.jp/software/160387/vertex-smb

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> Vertexソフトウェアは、税の決定、コンプライアンスおよびレポート、税務データ管理、ドキュメント管理を可能にします。
> 
> 評価：75人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。

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## 概要

### Vertexの対象ユーザー

Vertexは、税務技術に絞り集中して取り組んできた40年にわたる経験を活かし、世界中のあらゆる規模の企業のビジネス成長をサポートするソリューションとサービスを開発しています。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.3/5** | 75 レビュー |
| 使いやすさ | 4.0/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.0/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.0/5 | レビュー全体に基づく |
| 機能 | 4.2/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Vertex
- **ロケーション**: King of Prussia, アメリカ
- **設立**: 1978

## ビジネスコンテキスト

- **価格プラン**: $5,000.00
- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: 英語
- **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アルバニア, アンドラ, イギリス, イタリア, インド, ウクライナ, エストニア, オランダ, オーストラリア, オーストリア, オーランド諸島, カナダ, ガーンジー, キプロス, ギリシャ, クロアチア さらに46件

## 機能

- Third-Party Integrations
- コンプライアンス管理
- データのインポート／エクスポート
- ドキュメント管理
- プロセス／ワークフロー自動化
- レポート／分析
- 付加価値税 (VAT)
- 企業／ビジネス
- 免除管理
- 取引追跡
- 承認プロセス管理
- 物品販売税管理
- 監査証跡
- 税務申告
- 税務管理
- 税法遵守
- 納税申告用紙
- 納税計算
- 給与明細
- 給与管理
- 請求、インボイス
- 電子ファイリング

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [給与計算ソフト](https://www.capterra.jp/directory/30202/payroll/software)

## 関連カテゴリー

- [給与計算ソフト](https://www.capterra.jp/directory/30202/payroll/software)
- [請求書発行システム](https://www.capterra.jp/directory/30015/billing-and-invoicing/software)
- [売上税ソフト](https://www.capterra.jp/directory/30970/sales-tax/software)
- [法人税ソフト](https://www.capterra.jp/directory/31560/corporate-tax/software)
- [税務業務管理ソフト](https://www.capterra.jp/directory/31359/tax-practice-management/software)

## 代替製品

1. [QuickBooks Online](https://www.capterra.jp/software/141374/quickbooks-online) — 4.3/5 (8451 reviews)
2. [Avalara](https://www.capterra.jp/software/75673/avatax) — 4.0/5 (354 reviews)
3. [QuickBooks Enterprise](https://www.capterra.jp/software/46497/quickbooks-enterprise) — 4.5/5 (20642 reviews)
4. [QuickBooks Online Advanced](https://www.capterra.jp/software/189398/quickbooks-online) — 4.4/5 (1044 reviews)
5. [Patriot Software](https://www.capterra.jp/software/116050/Patriot-Software) — 4.8/5 (3948 reviews)

## レビュー

### "Very positive overall experience with Vertex for over 10 years" — 4.0/5

> **Rebecca** | *2018年2月28日*
> 
> **良いポイント**: The customer support and ease of use has been fantastic.  I have had to call Vertex for support, for recommendations on doing things and for knowledge on the product.  Every single person I have spoke to has been knowledgeable,  friendly and quick in getting me answers.  It is truly a pleasure to call support.  &#13;&#10;The system is fairly user friendly and even when I forget how to do something, it is like riding a bike, it just comes back to you naturally as you navigate through the menus.  The system is set up so that you can do most things without looking through documentation. And the things I couldn't figure out? Vertex client support was right there to lend a hand when I needed it.  We also did a migration from Vertex Q to Vertex O about a year and a half ago and the process was so easy. I wish all product upgrades/migrations were that simple. Very stress-free.  So far, I've seen the same type of satisfaction from O that I saw with Q, which was a very positive experience.
> 
> **改善点**: There honestly is not much that I have found that I have not liked. There are sometimes outages, since we are using a cloud based product, and those do cause some orders to go through without the correct taxes being charged.  If we could have less outages, or perhaps more notice when there is going to be an outage, then the product really would be perfection. It has gotten better since we first went live and they are less frequent and we do receive more notice when they know there is a repair/update needed. However, that being said, we have never had any issues when they have done upgrades, no problems noticed at all.  Possibly, the outages could be more system update or hardware related.

-----

### "vertex a perfect tax calculation engine" — 5.0/5

> **Ayan** | *2024年8月23日* | レジャー、旅行、観光 | おすすめ評価：10.0/10
> 
> **良いポイント**: sales and procurement tax calculation, accurate tax measurement
> 
> **改善点**: customer response should be quicker , reporting can be enhanced
> 
> perfect product , accurate tax calculation

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### "Vertex Tax Engine Review" — 3.0/5

> **Zoilo** | *2018年8月22日* | イベント企画運営 | おすすめ評価：7.0/10
> 
> **良いポイント**: The ability to make specific tax rules that apply to my company's specific industry or transactional situation. Also the ability to not have to worry about tax application in state's with a stratified tax rate being incorrect because of the automation of the Vertex tax engine.
> 
> **改善点**: The fact that the tax categories are not as nuanced as they could be, with options for different transactional scenarios that may affect taxability. Also the fact that one or two types is missing, such as the Service Contractor tax in New Orleans, Louisiana.
> 
> The Vertex program is sophisticated enough to eliminate a great deal of worry in tax application and keeping up with rate changes. Overall the software is extremely useful for a large corporation such the company I work for, however there are some nuanced tax applications that could be addressed.

-----

### "Must have product for Large enterprise" — 5.0/5

> **認証済みレビュアー** | *2019年7月23日* | 情報技術、情報サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: Great piece of tax software for SAP users&#10;Very seamlessly use across the board&#10;Updated are great&#10;Saves tons of time and money on audit and overall efficiencies
> 
> **改善点**: More global support&#10;Support for all types of taxes across the globe so large enterprises have on tax solution
> 
> Great experience overall for a large enterprise in automating the tax engine seamlessly, the O series has been more comprehensive than the past series.

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### "Great Experience, highly recommended." — 5.0/5

> **認証済みレビュアー** | *2018年2月28日* | 個人および家族向けサービス
> 
> **良いポイント**: Vertex is always willing to help out, whether's it a simple question on software functionality or a more indepth question on TaxAreaIDs - they're always quick w/ a response.
> 
> **改善点**: Vertex could do a better job of communicating their road map for the On-Demand instance as well as the upgrade schedules.

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## リンク

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