CXONCLOUDの概要
CX stands for customer experience. CXONCLOUD is a purpose-built software to firstly understand customer expectations & experience to personalise marketing to drive repeat & referral business:
- AUTO-ANALYSE CUSTOMER FEEDBACK
- AUTO-RESPOND TO CUSTOMER FEEDBACK
- IDENTIFY HAPPY CUSTOMERS
- MANAGE NEGATIVE EXPERIENCES
- DRIVE LOYALTY MARKETING
- PERSONALISE REWARD PROGRAMS
- PROMOTE CUSTOMER ADVOCACY
- FOCUS ON REPEAT BUSINESS
- RUN REFERRAL MARKETING
All of the above in just simple clicks.
CXONCLOUDの対象ユーザー
Service Sellers: Tradesmen, Trainers, E-Learning, Home Services.. Event Sellers: Meet Ups, Seminars, Webinars.. Brick & Mortar: Retail, Real Estate, Restaurants, Salons, Spas.. E-Commerce: Shopify
動作環境
クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
提供会社
- Unloc
- 2009年設立
言語
英語
CXONCLOUDの料金プラン
最安値プラン：
- 無料トライアルあり
- 無料プランなし
CXONCLOUDには無料プランはありませんが、無料トライアルが提供されています。 CXONCLOUDの有料プランは£49.00/年から利用できます。
提供会社
- Unloc
- 2009年設立
言語
英語
CXONCLOUDの動画と画像
CXONCLOUDを類似製品と比較する
CXONCLOUDの特徴
CXONCLOUDの類似SaaS製品一覧
Novus Loyalty
CXONCLOUDのレビュー
評価ポイント
企業規模（従業員数）別レビュー数
- <50
- 51-200
- 201-1,000
- >1,001
評価別レビュー
Padma G.
A boon for solo entrepreneurs
製品を使ってみた感想： As a solo entrepreneur, managing my customers, keeping them happy, investing a fortune on multiple apps/software on customer experience was a nightmare. CXONCLOUD is an all in one app pretty much like my assistant. I invest less time and money on customer experience but with a lovely result - I see a lot of happy customers and get a lot of referral from them.
良いポイント:
- Engaging with your customers in just clicks - Manage booking and feedback in one place - Referral Scheme - At your fingertips - saves a lot of my time and money in managing my business.
改善してほしい点:
None actually. It just fits perfectly for my business.
Sangeetha A.
Cx on cloud
良いポイント:
It's ease of use. The fact that you cab reach out to your entire database in one click.
改善してほしい点:
Sometimes the updates require a better data connection
Ganga S.
Ideal for service providers
製品を使ってみた感想： Tracking customers and sending announcements to all parties involved without hm
良いポイント:
Collating customer data and seeking objective reviews for services. Helps build database and have a system for feedback collection and quality review
改善してほしい点:
Most customers ignore the feedback emails or fail to check for prolonged periods..
