--- description: CallHippoを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippoとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [音声認識ソフト](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.jp/software/159578/callhippo ページ：1 / 29\ 次へ: [次ページ](https://www.capterra.jp/software/159578/callhippo?page=2) > CallHippoは、ワールドクラスのサポートを提供する、使いやすい電話システムです。セットアップが簡単で、高度なレポートを提供します。 > > 評価：687人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### CallHippoの対象ユーザー 世界中のサポート・センターと営業チーム。デマンド・ジェネレーション、リクルートメント、ファイナンスなどの業界におけるビジネスは、CallHippoのパワー・ダイヤラーと高度な分析機能を活用して成長の促進を実現しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 687 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.2/5 | レビュー全体に基づく | | 機能 | 4.3/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: CallHippo - **ロケーション**: WALNUT, アメリカ - **設立**: 2016 ## ビジネスコンテキスト - **価格プラン**: $0.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: アイスランド語, アイルランド語, イタリア語, ウクライナ語, エストニア語, オランダ語, カザフ語, カタロニア語, ギリシャ語, クロアチア語, スウェーデン語, スペイン語, スロバキア語, スロベニア語, セルビア語, セルビア語, タイ語, チェコ語, デンマーク語, トルコ語, ドイツ語, ノルウェー語, ハンガリー語, バスク語, ヒンディー語, フィンランド語, フランス語, ブルガリア語, ベトナム語, ポルトガル語, ポルトガル語, ポルトガル語 (イベリア半島), ポーランド語, ラトビア語, リトアニア語, ルーマニア語, ロシア語, 中国語, 日本語, 繁体中国語, 英語, 韓国語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アメリカ合衆国, アルゼンチン, アルバニア, アンティグア・バーブーダ, イギリス, イタリア, インド, インドネシア, ウクライナ, エストニア, エルサルバドル, オランダ, オーストラリア, オーストリア, カザフスタン, カナダ, カンボジア さらに69件 ## 機能 - CRM - CTI (コンピューター電話統合) - IVR - VoIP - エージェント・インタフェース - キュー管理 - コールセンター運営 - コールバックのスケジューリング - ダッシュボード - テキスト音声変換 - ボイスメール - レコーディング - レポート／分析 - 品質マネジメント - 発信者ID - 自動ダイヤル - 自動ルーティング - 自動着信分配 - 通話モニタリング - 通話ルーティング - 通話レポート - 通話記録 - 通話転送 - 通話録音 - 連絡先管理 - 電話キー入力 - 音声カスタマイズ ## 統合 (合計21件) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... さらに6件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [音声認識ソフト](https://www.capterra.jp/directory/30098/speech-recognition/software) ## 関連カテゴリー - [音声認識ソフト](https://www.capterra.jp/directory/30098/speech-recognition/software) - [テレフォニーソリューション](https://www.capterra.jp/directory/30084/telephony/software) - [コールセンターシステム](https://www.capterra.jp/directory/30007/call-center/software) - [自動音声応答システム](https://www.capterra.jp/directory/30231/ivr/software) - [コンタクトセンターシステム](https://www.capterra.jp/directory/32035/contact-center/software) ## 代替製品 1. [Nextiva](https://www.capterra.jp/software/175788/nextiva) — 4.6/5 (919 reviews) 2. [RingEX](https://www.capterra.jp/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 3. [3CX](https://www.capterra.jp/software/158704/3cx) — 4.4/5 (467 reviews) 4. [JustCall](https://www.capterra.jp/software/157853/justcall) — 4.1/5 (224 reviews) 5. [Aircall](https://www.capterra.jp/software/144486/aircall) — 4.2/5 (462 reviews) ## レビュー ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *2026年5月19日* | 経営コンサルティング | おすすめ評価：9.0/10 > > **良いポイント**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **改善点**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *2026年6月24日* | 保険 | おすすめ評価：9.0/10 > > **良いポイント**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **改善点**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *2026年6月3日* | 金融サービス | おすすめ評価：0.0/10 > > **良いポイント**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **改善点**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *2026年3月25日* | マーケティング、広告 | おすすめ評価：6.0/10 > > **良いポイント**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **改善点**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- ### "Professional Platform for International Calls" — 5.0/5 > **Kanchan** | *2026年1月13日* | 土木工学 | おすすめ評価：7.0/10 > > **良いポイント**: What I liked most about CallHippo was its user-friendly interface combined with reliable call quality. The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and professional. > > **改善点**: What I liked least about CallHippo was that occasional technical issues, such as call connectivity delays or dialer performance glitches, can disrupt workflow. > > Overall, my experience with CallHippo has been positive. The platform is easy to use, offers reliable features for calling, and their support team is responsive and helpful whenever assistance is needed. ----- ページ：1 / 29\ 次へ: [次ページ](https://www.capterra.jp/software/159578/callhippo?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/159578/callhippo) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ