--- description: Guestyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guestyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ホテル管理ソフト](/directory/20031/hospitality-property-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.jp/software/159377/guesty ページ：1 / 20\ 次へ: [次ページ](https://www.capterra.jp/software/159377/guesty?page=2) > 短期レンタル向けのAIを活用したオールインワン・プラットフォーム。運用を合理化し、収益を拡大し、規模を拡大することができます。50万以上のリスト内のエンジン。 > > 評価：473人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Guestyの対象ユーザー 100+カ国の短期レンタルオペレーター。1〜3ユニットのホスト (Guesty Lite) から、4〜500以上のリスティングを持つプロのマネージャーや企業 (Guesty ProおよびGuesty Enterprise) まで。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 473 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.2/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Guesty - **ロケーション**: Walnut, アメリカ - **設立**: 2014 ## ビジネスコンテキスト - **価格プラン**: $23.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, ポーランド語, 日本語, 英語 - **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, アルバ, アルバニア, アンティグア・バーブーダ, アンドラ, イギリス, イスラエル, イタリア, ウクライナ, エクアドル, エジプト, エストニア, エルサルバドル, オランダ, オーストラリア, オーストリア さらに85件 ## 機能 - CRM - GDS／OTA統合 - Third-Party Integrations - アクティビティ・ダッシュボード - オポチュニティ管理 - オンライン予約 - オンライン予約 - オンライン決済 - カスタマー・サポート - キャンペーン管理 - ゲストのチェックイン／チェックアウト - ゲスト体験管理 - コミュニケーション管理 - チャネル分析 - チャンネル管理 - テナント・スクリーニング - テナント追跡 - ドキュメント管理 - ハウスキーピング管理 - パイプライン管理 - パフォーマンス測定基準 - パートナー・ポータル - パートナー管理 - ベンダー管理 - ポートフォリオ管理 - マルチチャネル管理 - マーケティングの自動化 - メンテナンス管理 - リマインダー - リード管理 - レポートと統計 - レポート／分析 - 予約メモ - 予約管理 - 予約管理 - 動的価格設定 - 収益管理 - 団体予約 - 在庫管理 - 売掛金 - 従業員管理 - 決済処理 - 注文管理 - 物件データベース - 経理 - 請求、インボイス - 財産管理 - 販売時点情報管理 (POS) - 買掛金 - 連絡先管理 ... さらに12件の機能 ## 統合 (合計47件) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... さらに32件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) ## 関連カテゴリー - [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software) - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) - [チャンネル管理ソフト](https://www.capterra.jp/directory/30678/channel-management/software) - [不動産プロパティマネジメントシステム](https://www.capterra.jp/directory/20050/real-estate-property-management/software) - [プロパティマネジメントシステム（賃貸）](https://www.capterra.jp/directory/30929/rental-property-management/software) ## 代替製品 1. [Hostaway](https://www.capterra.jp/software/152433/hostaway) — 4.8/5 (1562 reviews) 2. [Buildium](https://www.capterra.jp/software/47428/buildium-property-management-software) — 4.5/5 (2207 reviews) 3. [AppFolio Property Manager](https://www.capterra.jp/software/92228/appfolio-property-manager) — 4.5/5 (1890 reviews) 4. [Condo Control](https://www.capterra.jp/software/143800/condo-control) — 4.7/5 (242 reviews) 5. [Hotelogix](https://www.capterra.jp/software/76374/hotelogix) — 4.4/5 (251 reviews) ## レビュー ### "Honest review from a power Guesty user" — 5.0/5 > **Njål** | *2026年2月27日* | 不動産 | おすすめ評価：10.0/10 > > **良いポイント**: Incredible customer success from Jay and his team. Product that focus on the important features. Higher priced than their competitors but has unmatched quality. We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs. > > **改善点**: There is honestly not a lot of bad things to mention about Guesty. Their focus seem to be switching somewhat to capturing revenue from new add-ons instead of improving existing features. > > Overall, my experience with Guesty has been largely positive. As a short-term rental operator, it has become an essential part of how I run my business day-to-day. The platform offers unmatched integration with OTAs, covering listing distribution, updates, and financial management all in one place. On top of that, Guesty has the best API documentation I've come across, making it an excellent foundation for anyone looking to build custom solutions on top of their PMS. For anyone considering a switch, Guesty is definitely a top contender. I say this as someone who has spent meaningful time with Smoobu, Hostify, Hostaway, and several others. ----- ### "Going for Guesty" — 5.0/5 > **Susan** | *2026年3月1日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **改善点**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "Fantastic time saving channel manager" — 5.0/5 > **Sonya** | *2026年3月30日* | ホスピタリティ | おすすめ評価：3.0/10 > > **良いポイント**: Synchronisation, one place of all bookings, app so easy to use, customer support is good, feel secure in using the app. Training was really good > > **改善点**: that vrbo does not work the same as bdc and abb and can’t cancel advance notice icon on the mobile app > > Had a rough start but got supported thru and assisted to get it all right now runs really smoothly feel I am getting more bookings using the pricing option ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *2026年4月6日* | 不動産 | おすすめ評価：0.0/10 > > **良いポイント**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **改善点**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "Few months in" — 5.0/5 > **Thomas** | *2026年3月31日* | ホスピタリティ | おすすめ評価：8.0/10 > > **良いポイント**: A huge amount of functionality and it really works well \! Very smooth and quick easy to see everything > > **改善点**: Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better ----- ページ：1 / 20\ 次へ: [次ページ](https://www.capterra.jp/software/159377/guesty?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/159377/guesty) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ