--- description: Guestyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guestyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [チャンネル管理ソフト](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.jp/software/159377/guesty ページ：1 / 20\ 次へ: [次ページ](https://www.capterra.jp/software/159377/guesty?page=2) > 短期レンタル向けのAIを活用したオールインワン・プラットフォーム。運用を合理化し、収益を拡大し、規模を拡大することができます。50万以上のリスト内のエンジン。 > > 評価：480人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Guestyの対象ユーザー 100+カ国の短期レンタルオペレーター。1〜3ユニットのホスト (Guesty Lite) から、4〜500以上のリスティングを持つプロのマネージャーや企業 (Guesty ProおよびGuesty Enterprise) まで。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 480 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.2/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Guesty - **ロケーション**: Walnut, アメリカ - **設立**: 2014 ## ビジネスコンテキスト - **価格プラン**: $23.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, ポーランド語, 日本語, 英語 - **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, アルバ, アルバニア, アンティグア・バーブーダ, アンドラ, イギリス, イスラエル, イタリア, ウクライナ, エクアドル, エジプト, エストニア, エルサルバドル, オランダ, オーストラリア, オーストリア さらに85件 ## 機能 - CRM - GDS／OTA統合 - Guest Tracking - Third-Party Integrations - アクティビティ・ダッシュボード - オンライン予約 - オンライン予約 - オンライン決済 - カスタマー・サポート - キャンペーン管理 - ゲストのチェックイン／チェックアウト - ゲスト体験管理 - コミュニケーション管理 - チャネル分析 - チャンネル管理 - テナント・スクリーニング - テナント追跡 - ドキュメント管理 - ハウスキーピング管理 - パートナー管理 - ポートフォリオ管理 - マルチチャネル管理 - マルチチャネル販売 - マーケティングの自動化 - メンテナンス管理 - リマインダー - リード管理 - レポートと統計 - レポート／分析 - 予約メモ - 予約管理 - 予約管理 - 動的価格設定 - 占有管理 - 収益管理 - 団体予約 - 在庫管理 - 売掛金 - 従業員管理 - 決済処理 - 注文管理 - 物件データベース - 税務管理 - 経理 - 請求、インボイス - 財産管理 - 販売時点情報管理 (POS) - 買掛金 - 通信管理 - 連絡先管理 ... さらに12件の機能 ## 統合 (合計47件) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... さらに32件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [チャンネル管理ソフト](https://www.capterra.jp/directory/30678/channel-management/software) ## 関連カテゴリー - [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software) - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) - [チャンネル管理ソフト](https://www.capterra.jp/directory/30678/channel-management/software) - [不動産プロパティマネジメントシステム](https://www.capterra.jp/directory/20050/real-estate-property-management/software) - [プロパティマネジメントシステム（賃貸）](https://www.capterra.jp/directory/30929/rental-property-management/software) ## 代替製品 1. [Hostaway](https://www.capterra.jp/software/152433/hostaway) — 4.8/5 (1577 reviews) 2. [Buildium](https://www.capterra.jp/software/47428/buildium-property-management-software) — 4.5/5 (2232 reviews) 3. [AppFolio Property Manager](https://www.capterra.jp/software/92228/appfolio-property-manager) — 4.5/5 (1890 reviews) 4. [Condo Control](https://www.capterra.jp/software/143800/condo-control) — 4.7/5 (244 reviews) 5. [Hotelogix](https://www.capterra.jp/software/76374/hotelogix) — 4.4/5 (251 reviews) ## レビュー ### "Scalable Platform That Supports Growth and Operational Control" — 5.0/5 > **BJ** | *2026年2月27日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: The biggest advantage of Guesty is centralized control. Managing Airbnb, VRBO, direct bookings, messaging, automation, task management, and reporting within one ecosystem significantly reduces operational friction. As our portfolio has grown, Guesty’s automation tools have helped us standardize communication, streamline workflows, and minimize manual errors. The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system becomes extremely powerful and scalable. > > **改善点**: When we started our company in 2022, we started with Guesty. Yet, the accounting was not as robust as we were after. When we walked oud the door, we said we would be back when it was checking a few more boxes for us. We came back in June of 2025 after our bookkeeping team said the accounting module had been through changes and now had the features we required. There are still a few gaps in the accounting, but they have had a strong focus there and we are happy with where it is now and where it is headed. > > Overall, our experience has been very positive. Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio. It has supported our growth while maintaining operational control and visibility. Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. We have also started to grow great ties with the people and team itself and highly recommend attending their annual GuestyVal for networking with like minded property managers and industry professionals. ----- ### "Efficient and Powerful Property Management Platform" — 5.0/5 > **Azhar** | *2026年3月11日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about Guesty was how it centralized everything in one place. It made managing listings, reservations, guest communication, and operations much more efficient. The automation features saved a lot of time, and the platform helped reduce manual work while keeping things organized. I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier. > > **改善点**: The main downside for me was that some parts of Guesty were not as intuitive as I expected, so onboarding and day-to-day navigation sometimes took extra time. Although it offers a lot of functionality, that complexity can occasionally slow things down. > > My overall experience with Guesty was positive. It’s a powerful platform that makes property management much more streamlined by bringing reservations, guest communication, channel management, and automation into one system. It helped improve organization and efficiency in day-to-day operations. At the same time, there was a learning curve because of how feature-rich the platform is, but once I became familiar with it, it was a very useful tool. ----- ### "Management made simple" — 5.0/5 > **Eve** | *2026年5月19日* | ホスピタリティ | おすすめ評価：9.0/10 > > **良いポイント**: Guesty has been very valuable in helping me manage multiple booking sites in one convenient location. Additionally, their customer service is quick to respond and has helped us solve problems smoothly. > > **改善点**: It can take some getting used to all the different pages and options initially. As someone who isn't particularly tech savvy, it took a while to learn how to use the different features, and I'm still learning. > > It is a positive overall experience and has improved my ability to manage multiple properties on multiple sites. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *2026年4月6日* | 不動産 | おすすめ評価：0.0/10 > > **良いポイント**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **改善点**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *2026年4月1日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **改善点**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ページ：1 / 20\ 次へ: [次ページ](https://www.capterra.jp/software/159377/guesty?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/159377/guesty) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ