--- description: Guestyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guestyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [貸し別荘システム](/directory/30616/vacation-rental/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.jp/software/159377/guesty ページ：1 / 20\ 次へ: [次ページ](https://www.capterra.jp/software/159377/guesty?page=2) > 短期レンタル向けのAIを活用したオールインワン・プラットフォーム。運用を合理化し、収益を拡大し、規模を拡大することができます。50万以上のリスト内のエンジン。 > > 評価：480人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Guestyの対象ユーザー 100+カ国の短期レンタルオペレーター。1〜3ユニットのホスト (Guesty Lite) から、4〜500以上のリスティングを持つプロのマネージャーや企業 (Guesty ProおよびGuesty Enterprise) まで。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 480 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.2/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Guesty - **ロケーション**: Walnut, アメリカ - **設立**: 2014 ## ビジネスコンテキスト - **価格プラン**: $23.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, ポーランド語, 日本語, 英語 - **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, アルバ, アルバニア, アンティグア・バーブーダ, アンドラ, イギリス, イスラエル, イタリア, ウクライナ, エクアドル, エジプト, エストニア, エルサルバドル, オランダ, オーストラリア, オーストリア さらに85件 ## 機能 - CRM - GDS／OTA統合 - Guest Tracking - Third-Party Integrations - アクティビティ・ダッシュボード - オポチュニティ管理 - オンライン予約 - オンライン予約 - オンライン決済 - カスタマー・サポート - キャンペーン管理 - ゲストのチェックイン／チェックアウト - ゲスト体験管理 - コミュニケーション管理 - チャネル分析 - チャンネル管理 - テナント追跡 - ドキュメント管理 - ハウスキーピング管理 - パートナー管理 - ポートフォリオ管理 - マルチチャネル管理 - マルチチャネル販売 - マーケティングの自動化 - メンテナンスのスケジューリング - メンテナンス管理 - リード管理 - レポートと統計 - レポート／分析 - 予約メモ - 予約管理 - 予約管理 - 動的価格設定 - 占有管理 - 収益管理 - 団体予約 - 在庫管理 - 売掛金 - 従業員管理 - 決済処理 - 注文管理 - 物件データベース - 税務管理 - 経理 - 請求、インボイス - 財産管理 - 販売時点情報管理 (POS) - 買掛金 - 通信管理 - 連絡先管理 ... さらに12件の機能 ## 統合 (合計45件) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... さらに30件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software) ## 関連カテゴリー - [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software) - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) - [チャンネル管理ソフト](https://www.capterra.jp/directory/30678/channel-management/software) - [不動産プロパティマネジメントシステム](https://www.capterra.jp/directory/20050/real-estate-property-management/software) - [プロパティマネジメントシステム（賃貸）](https://www.capterra.jp/directory/30929/rental-property-management/software) ## 代替製品 1. [Hostaway](https://www.capterra.jp/software/152433/hostaway) — 4.8/5 (1609 reviews) 2. [Buildium](https://www.capterra.jp/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 3. [AppFolio Property Manager](https://www.capterra.jp/software/92228/appfolio-property-manager) — 4.5/5 (1891 reviews) 4. [Condo Control](https://www.capterra.jp/software/143800/condo-control) — 4.7/5 (245 reviews) 5. [Hotelogix](https://www.capterra.jp/software/76374/hotelogix) — 4.4/5 (251 reviews) ## レビュー ### "Guesty must be the best" — 5.0/5 > **Julian** | *2026年3月2日* | 不動産 | おすすめ評価：8.0/10 > > **良いポイント**: Has to be the leading PMS for vacation rentals right now. Full of features, powerful and reliable. Decent support available, and business development always in mind. > > **改善点**: Password requirements, and user permissions management can be a bit clunky. Payout information can be tricky and reporting / analytics isn't as good as some other available. > > Great, and I'm a loyal customer of 5 years now. Wouldn't consider moving PMS unless they were able to display some seriously good USP\! ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *2026年4月1日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **改善点**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *2026年4月6日* | 不動産 | おすすめ評価：0.0/10 > > **良いポイント**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **改善点**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "Excellent and best" — 5.0/5 > **Damola** | *2026年5月19日* | 不動産 | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform. Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management. It significantly reduces manual work and minimizes the risk of errors like double bookings. The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience. I also value the detailed reporting and insights, which help track performance and make informed business decisions. Overall, Guesty makes managing short-term rentals more efficient, professional, and scalable as the business grows. > > **改善点**: What I liked least about Guesty is that the platform can feel quite complex and overwhelming at first, especially for new users. The learning curve is steep, and it takes time to fully understand and set up all the features properly. Some customizations and automations are not as flexible as expected, which can be limiting for specific business needs. Additionally, occasional system glitches or delays can disrupt workflow. The pricing structure can also be on the higher side, particularly for smaller businesses or those just starting out, making it less accessible compared to simpler property management tools. > > My overall experience with Guesty has been positive. It has made managing multiple properties and bookings much more organized by bringing everything into one platform. The automation features have been especially useful, saving time and improving guest communication.However, the system can be complex at first, requiring time to fully understand and set up properly. There have also been occasional minor glitches. Despite this, once everything is running smoothly, it becomes a reliable tool. Overall, Guesty has helped streamline operations, improve efficiency, and support the growth of my short-term rental business. ----- ### "StayInLondon recommends a robust PMS for Scaling Short-Term Rental Operations" — 5.0/5 > **Dainius** | *2026年2月28日* | 不動産 | おすすめ評価：10.0/10 > > **良いポイント**: We use Guesty to manage our short-term rental portfolio in London, and it has become the backbone of our operations. The platform centralises listings, guest communication, task management, and financial reporting in a way that makes scaling significantly easier. > > **改善点**: It’s particularly strong for operators managing multiple units across Airbnb and other OTAs. The reporting tools also give clear visibility into occupancy and revenue trends. Pros: •Strong automation tools •Reliable multi-channel syncing •Centralised guest communication •Scalable for growing portfolios > > We operate short-term rentals in London and use Guesty as our core property management system. It has allowed us to streamline booking management, automate guest communication, coordinate cleaning schedules, and maintain strong operational oversight across multiple listings. The automation workflows are one of the biggest advantages. Once properly configured, they significantly reduce manual messaging and minimise operational errors. Channel management across Airbnb and other platforms works reliably, and calendar synchronisation has been stable. The reporting functionality also provides useful visibility into occupancy, ADR, and overall performance — which is essential for revenue optimisation. Guesty is not a “lightweight” system — it’s built for serious operators. There is a learning curve, but once implemented correctly, it becomes a powerful operational framework. ----- ページ：1 / 20\ 次へ: [次ページ](https://www.capterra.jp/software/159377/guesty?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/159377/guesty) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ