--- description: Guestyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guestyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [チャンネル管理ソフト](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.jp/software/159377/guesty ページ：1 / 21\ 次へ: [次ページ](https://www.capterra.jp/software/159377/guesty?page=2) > 短期レンタル向けのAIを活用したオールインワン・プラットフォーム。運用を合理化し、収益を拡大し、規模を拡大することができます。50万以上のリスト内のエンジン。 > > 評価：485人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Guestyの対象ユーザー 100+カ国の短期レンタルオペレーター。1〜3ユニットのホスト (Guesty Lite) から、4〜500以上のリスティングを持つプロのマネージャーや企業 (Guesty ProおよびGuesty Enterprise) まで。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 485 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.3/5 | レビュー全体に基づく | | 価格の妥当性 | 4.2/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Guesty - **ロケーション**: Walnut, アメリカ - **設立**: 2014 ## ビジネスコンテキスト - **価格プラン**: $23.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, スペイン語, ドイツ語, フランス語, ポルトガル語, ポーランド語, 日本語, 英語 - **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, アルバ, アルバニア, アンティグア・バーブーダ, アンドラ, イギリス, イスラエル, イタリア, ウクライナ, エクアドル, エジプト, エストニア, エルサルバドル, オランダ, オーストラリア, オーストリア さらに85件 ## 機能 - CRM - GDS／OTA統合 - Third-Party Integrations - アクティビティ・ダッシュボード - オンライン予約 - オンライン予約 - オンライン決済 - カスタマー・サポート - カレンダー管理 - キャンペーン管理 - ゲストのチェックイン／チェックアウト - ゲスト体験管理 - コミュニケーション管理 - チャネル分析 - チャンネル管理 - テナント追跡 - ドキュメント管理 - ハウスキーピング管理 - パイプライン管理 - パフォーマンス測定基準 - パートナー・ポータル - パートナー管理 - ポートフォリオ管理 - マルチチャネル管理 - マルチチャネル販売 - メンテナンス管理 - リマインダー - リード管理 - レポートと統計 - レポート／分析 - 予約メモ - 予約管理 - 予約管理 - 動的価格設定 - 占有管理 - 収益管理 - 団体予約 - 在庫管理 - 売掛金 - 従業員管理 - 決済処理 - 注文管理 - 物件データベース - 税務管理 - 経理 - 請求、インボイス - 財産管理 - 販売時点情報管理 (POS) - 買掛金 - 連絡先管理 ... さらに12件の機能 ## 統合 (合計44件) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... さらに29件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [チャンネル管理ソフト](https://www.capterra.jp/directory/30678/channel-management/software) ## 関連カテゴリー - [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software) - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) - [チャンネル管理ソフト](https://www.capterra.jp/directory/30678/channel-management/software) - [不動産プロパティマネジメントシステム](https://www.capterra.jp/directory/20050/real-estate-property-management/software) - [プロパティマネジメントシステム（賃貸）](https://www.capterra.jp/directory/30929/rental-property-management/software) ## 代替製品 1. [Hostaway](https://www.capterra.jp/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [Buildium](https://www.capterra.jp/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 3. [AppFolio Property Manager](https://www.capterra.jp/software/92228/appfolio-property-manager) — 4.5/5 (1892 reviews) 4. [Condo Control](https://www.capterra.jp/software/143800/condo-control) — 4.7/5 (245 reviews) 5. [Hotelogix](https://www.capterra.jp/software/76374/hotelogix) — 4.4/5 (251 reviews) ## レビュー ### "Going for Guesty" — 5.0/5 > **Susan** | *2026年3月1日* | レジャー、旅行、観光 | おすすめ評価：10.0/10 > > **良いポイント**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **改善点**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "Great App - Easy to manage" — 5.0/5 > **Diego** | *2026年5月27日* | ホスピタリティ | おすすめ評価：9.0/10 > > **良いポイント**: I’ve been using Guesty for the past three years to manage our properties, and it has been a very user-friendly and functional platform. One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected. Overall, it’s intuitive, efficient, and very easy to use. > > **改善点**: One area for improvement is the Guest Book feature. For smaller operators managing fewer than three properties, it does not currently provide enough value to justify the cost or effort involved. > > Overall, my experience with Guesty has been very positive. I’ve been using the platform for the past three years to manage our properties, and I truly appreciate how intuitive and functional it is. Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our operational efficiency. I also really like the ability to set up automatic messages, which saves us a tremendous amount of time, and how easily I can coordinate with my service team within the platform. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *2026年4月6日* | 不動産 | おすすめ評価：0.0/10 > > **良いポイント**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **改善点**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "STR owner or manager? I'd recommend Guesty any day of the week" — 5.0/5 > **Samuel** | *2026年7月1日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: They fully support us with any questions that we have and they've helped us evolve as a business every step of the way. Their Customer Success managers are great and really want to help you succeed. I recommend with my eyes closed. > > **改善点**: They offer so many tools and perks (which is honestly really positive), but it can sometimes feel a little bit overwhelming given that they are rolling out so many new product updates that we don't have the operational bandwidth to test them all. > > The experience has been great and that's why we've been with them for the last 4 years, growing from zero to more than 400 STR listings with them as our PMS partner. ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *2026年4月1日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **改善点**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ページ：1 / 21\ 次へ: [次ページ](https://www.capterra.jp/software/159377/guesty?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/159377/guesty) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ