キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
ON24とは?
ON24は、企業がオーディエンスとどのように関わり合うかを再定義することを使命としています。インタラクティブでデータに富んだウェビナーやコンテンツ体験を提供することで、人々がより人間的なレベルでつながり、よりスマートなビジネス上の意思決定を行えるよう支援しています。マーケティング担当者は、ON24を通じてパーソナライズされたエンゲージメントをライブかつオンデマンドで作成し、そこから業務に役立つような実用的な情報を引き出すことができるようになります。10億分を超えるエンゲージメントから得られる情報をもとに、マーケティング担当者は、ON24で他のどのチャネルより多い収益を上げています。
ON24の対象ユーザー
小企業、中企業、大企業向け。ON24は、マーケターのニーズに応えるために設計されたウェビナー・プラットフォームです。
ON24をご存知でしょうか?
別の人気製品との比較
ON24
ON24の評判・レビュー
検討した類似製品:
The best and only way to do Simulive Webinars
製品を使ってみた感想: I have been using on24 for over 3 years. First as a powerpoint designer and now I run it end-to-end. I find the software intuitive and after a bit of training easy to use.
良いポイント:
We use On24 in our marketing department to attract new leads for our sales team. We use On24's Simulive feature. This allows us to pre-record our speaker and slides. Then the day of the live webinar the attendees watch the edited video then our speakers are pushed into a live conversation to take questions that have came in. On24 is maybe the only webinar platform that can do this. All others are more of a screenshare system. Simulive gives us the most flexiblity to have a seamless webinar without any sound or speaker problems.
改善してほしい点:
On24 audience console allows us to put up different resources, surveys and links, but it is limited in its customizability. I'd like to see more console customization when it comes to menu format and colors. Also being able to upload your branded font would be great too.
検討した類似製品:
Great business development platform and branding tool for clients
製品を使ってみた感想: ON24 is a great tool for business development. It has helped our company grow with leads, and helps makes our company more present in our country. Our video webinars have been a great hit with our customers and clients and we continue to use it even past the pandemic. The interactive tools on the platform allow the user experience to be really good. On the back end the customization is excellent and the analytics and data generated has helped a lot
良いポイント:
I like the analytics feature the most about ON24. With a lot of data collected each show, it is very important to use the data and drive results and inferences from it. You can see how the users interacted with the show, how long they have attended, what buttons they have clicked on, questions they have asked, and quiz answers. There are a lot of widgets interact with and it allows ON24 to process a lot of useful analytics that will be helpful for business development and marketing. I also like the customizability of the software. The audience screen is customizable any way that you want and it allows full control of your own company to do any creative things that you want.
改善してほしい点:
One thing that I think can be improved is the rigid rules in place for some customization of the software. A lot of the interactive pieces on the console have only 1 or 2 options that may not be right for what your company is trying to do. Also, ON24 is more of a recording software rather that recording and video editing software. If you are doing a recording and you mess up, it is very hard to edit the video, meaning you will need to restart the recording and do it over again. Editing the video is fine, but you will need a 3rd party software, download the video, edit it, and then re-upload the video again.
trash
製品を使ってみた感想: Seriously terrible
良いポイント:
simu-live and on-demand options allow us to mitigate the risks involved with live presenting on this platform.
改善してほしい点:
the "best practices" where presenters need a wired internet connection, clear cookies, restart the computer and have no other apps going--are you kidding me? What year is it? The customer service is poor, not for lack of CSM's trying, but because there is no follow through from the product team, and CSM's often don't have access to the latest information, leaving them set up for failure.
The Best for What is Out Right Now
製品を使ってみた感想: This system is one of the better systems out there. It meets all our needs with some limitations. Just be aware that you will need to learn the system yourself and expect little help from the higher ups. They will not give any types of discounts or refunds on the bill but will offer extra "help" packages, which was no help to us as by the end of our event as we knew the system better than some of the help techs. But now that we know the system using the platform for our events is easy and does what we need it to do. They are upgrading the system all the time to make it better which is helpful.
良いポイント:
One of the only platforms out there that has been established since way before the pandemic. When we purchased it was affordable and catered to what we needed in an events platform. One that allowed individual events and served as a conference platform for multiple events. It allowed to have a conference feel without spending a lot on the virtual world looking platforms.
改善してほしい点:
The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process. We spent half the time explaining our event over and over again to different people for each section. The team would quickly show us the platform and ask if we had questions, however, since it was our first time we did not know the right questions to ask and missed a lot of good information because of it. We ended up learning the platform ourselves through their library of resource help. By the end of our first event, I knew more about the platform and how it worked better than their "expert help" staff team.
Handled with Kid Gloves
製品を使ってみた感想: The stability of the platform and the ease of use with ON24's technical assistance has broadened the appeal of webinars throughout our company. More and more subject matter experts want to discuss webinars for their products, services and specific client training opportunities.
良いポイント:
Responsive technical team Continuous improvement to platform Excellent initial and ongoing training Highly customizable screens to promote our brand
改善してほしい点:
Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers