---
description: Zoiperを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoiperとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [IP電話アプリ](/directory/30940/voip/software) > [Zoiper](/software/158719/zoiper)

# Zoiper

Canonical: https://www.capterra.jp/software/158719/zoiper

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> あらゆる規模のビジネス向けに設計されたソフトフォンプラットフォームで、音声通話やビデオ通話だけではなくさまざまな機能を活用することができます。
> 
> 評価：114人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Zoiperの対象ユーザー

ボイス・オーバー・インターネット・プロトコル (VoIP) 対応のオンプレミスおよびWebベースのカスタムソフトフォン・プラットフォームを使用すると、個人もあらゆる規模の企業も、通話転送機能などを使用して音声通話やビデオ通話を行うことができます。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.3/5** | 114 レビュー |
| 使いやすさ | 4.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.1/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.2/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: ZoiPer
- **ロケーション**: Sofia, ブルガリア
- **設立**: 2003

## ビジネスコンテキスト

- **価格プラン**: €49.95
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, ブルガリア

## 機能

- アクセス制御・許可
- コールセンター運営
- ソフトフォン
- ビデオ会議
- ボイスメール
- モバイル・アクセス
- ライブチャット
- レポートと統計
- 発信者ID
- 発信者プロフィール
- 自動ダイヤル
- 通話ルーティング
- 通話録音

## 統合 (合計3件)

- Freshdesk
- Nimble
- VICIdial

## サポートのオプション

- メール/ヘルプデスク
- チャット対応有

## Category

- [IP電話アプリ](https://www.capterra.jp/directory/30940/voip/software)

## 関連カテゴリー

- [IP電話アプリ](https://www.capterra.jp/directory/30940/voip/software)
- [ソフトフォンソフト](https://www.capterra.jp/directory/31029/softphone/software)
- [リモートワークツール](https://www.capterra.jp/directory/31855/remote-work/software)

## 代替製品

1. [3CX](https://www.capterra.jp/software/158704/3cx) — 4.4/5 (467 reviews)
2. [RingEX](https://www.capterra.jp/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)
3. [CTM](https://www.capterra.jp/software/152004/call-tracking-software) — 4.7/5 (159 reviews)
4. [Zoom Phone](https://www.capterra.jp/software/208535/zoom-phone) — 4.5/5 (244 reviews)
5. [Squaretalk](https://www.capterra.jp/software/219046/squaretalk-matrix) — 4.8/5 (114 reviews)

## レビュー

### "Zoiper - One of the best sip clients ever seen\!" — 5.0/5

> **Paul** | *2019年7月26日* | 情報技術、情報サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: Zoiper is fast, has all the features you need in a small business, from picking up multiple calls, forwarding calls, making a conference call, to record a call if its needed and having a history of all your calls, to see if an customer was contacting you before, even after 2 years the client doesn't slow down.
> 
> **改善点**: All the headsets work really well, but special features of headsets are not working, like the button to pickup a call or to hang-up ( Plantronics Voyager )
> 
> Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful\!

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### "optimal but limited softphone app" — 5.0/5

> **diego** | *2025年3月13日* | 食品、飲料 | おすすめ評価：10.0/10
> 
> **良いポイント**: i use zoiper with my "soft number", i've done a number sitch from fixed to a voip number.&#10;so i use it to receive and do calls
> 
> **改善点**: the real time call upcoming needs a separate licence, to support push notification

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### "No support and developers don't know or care what they are doing." — 1.0/5

> **Bob** | *2021年9月30日* | 通信 | おすすめ評価：0.0/10
> 
> **良いポイント**: It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out.
> 
> **改善点**: 1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. &#10;&#10;2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen.&#10;&#10;3. No floating icon for active calls\!\! Seriously\!\! Do you know how next to  impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep??&#10;&#10;4. The tiny hold button on the top of the screen changes to an add call button after it is pressed\!\!  There is a HUGE EXPANSE OF UNUSED SCREEN during a call and just little tiny function buttons at the top THAT MOVE AROUND?\!?\!?&#10;&#10;5. Does not automatically put a Zoiper call on hold when answering another call on the native dialer.&#10;&#10;6. Bluetooth volume and integration is just terrible.&#10;&#10;7. Zoiper cannot deal with a VPN connection on the phone\!\! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously they're getting the media path all wrong\!\!
> 
> After not using Zoiper for 3+ years i decided to try it again. I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it. &#10;&#10;Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still seriously SCREWED UP\!\! And now it has even more problems than it used to have\!\!&#10;&#10;All I can say - unbelievable that they haven't been able to figure out who to produce a decent phone app by now?\!?\!

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### "ZOPIER Best Softphone option" — 5.0/5

> **Pablo** | *2026年5月5日* | ホスピタリティ | おすすめ評価：10.0/10
> 
> **良いポイント**: It is very easy to use and install, it helps integrate a softphone with other crm's or dialers. The ease of usage is spectacular
> 
> **改善点**: sometimes you have uninstall and reinstall in order for the softphone to work, this was one of the biggest learning curves with the softphone experience
> 
> It has been very valuable and easy to use and train other in the ease of usage, because of the tutorials available to understand the technical issues without having to have an expert help you.

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### "A more than acceptable and functional softphone" — 5.0/5

> **Juan Manuel** | *2021年6月1日* | 消費者サービス | おすすめ評価：8.0/10
> 
> **良いポイント**: The Zoiper perfectly completes its main function, which is to be able to make calls from your voip account. The program has a very clean and well-designed interface where the user can see the information they need at all times, from the internal number of their account, to the buttons to dial phones and view the history. The sound quality is very good.
> 
> **改善点**: In the free version for Linux, a previous poster appears that encourages you to buy the PRO version. The poster is a bit annoying because there are times when the program is branded. The double panel to select the on-screen keyboard often leads to confusion because users try to dial a number in the current call but realize (late) that they are using the other keyboard and that for that reason the phone did not answer. .
> 
> The user experience is good in general, except for some small sound problems and depending on the Linux version the program crashes and you have to restart. It is a very good softphone type software option and meets the expectations for which it was installed. It should be noted that the interface is much better than the vast majority of its competitors for Linux.

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## リンク

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| pt | <https://www.capterra.com.br/software/158719/zoiper> |
| pt-PT | <https://www.capterra.pt/software/158719/zoiper> |

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