JustCallの概要

JustCallは、企業が58カ国から電話番号を収集し、顧客に対して現地の電話番号を表示することのできるクラウドベースの電話システムです。このシステムを使用すると、海外の顧客や見込み客に対する親密感を構築することができ、信用の構築や信頼の獲得に役立ちます。JustCallは、海外の顧客を統合された場所で管理し、シンプルで簡単なソリューションで顧客と通信するために必要なプラットフォームを提供します。

JustCallの対象ユーザー

成長中の営業およびサポート・チームと連携しています。

JustCallソフトウェア - 1 JustCallソフトウェア - 2 JustCallソフトウェア - 3 JustCallソフトウェア - 4 JustCallソフトウェア - 5

JustCallをご存知でしょうか?
別の人気製品との比較

JustCall

4.1 (105)
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4.3 (105)
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VS.
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機能
統合
使いやすさ
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JustCallのレビュー

評価ポイント

総合評価
4.1
使いやすさ
4.3
カスタマーサービス
4.3
機能
4.0
価格の妥当性
4.3

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Matthew
Matthew
フランスのDirector
認証済みLinkedInユーザー
情報技術、情報サービス, 2-10の従業員数
ツール使用期間: 1年以上
投稿者のソース

Fast implementation, great support team

5.0 4 年前

製品を使ってみた感想: Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.

良いポイント:

It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.

改善してほしい点:

Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!

David
アメリカのOwner
教育管理, 2-10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Integrates well with most CRMs

4.0 3 年前

製品を使ってみた感想: We use AgileCRM and although they integrate with Twilio, there's no mobile option, and I'm on the go a lot. We needed to be able to answer at the desk and on the go at the same time. By not using the telephony features in Agile, we are able to go with their cheapest plain, which saves money. JC integrates pretty will, although there's no way to do automated sms campaigns from Agile via JC. The integration allows us to look at the customer history which also displays emails, notes, deals and anything else we want. We used to have to search many places to see conversations, but now we can just look at the history in Agile since it includes phone calls and texts.

良いポイント:

JC is very versatile in that it offers the ability to make calls from an app, cell phone or desktop. This allows us to quickly switch from one platform to another. It also integrates pretty will with our CRM which means we can see call and texting information along with other client history.

改善してほしい点:

The call quality is subpar, but acceptable, especially from the app. They say that my internet is too slow, but I never had these issues with my previous provider. However, I've found a way around this, and that is to forward to a Google Voice number rather than ring the app. This way, it isn't using my LTE signal. Luckily, the main people answering calls are stationary and on strong wifi, so it's not a huge problem for me as the owner. However, we still have random glitches where we'll answer and no one is there or we try to answer and it doesn't work. But this only happens maybe once per week, so again, not a huge deal. We put up with these things because there isn't a good alternative if we want to continue. integrating the phone with out CRM.

Laura
英国のBuisness owner
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Just call for small buisnes

4.0 3 週間前 新着

製品を使ってみた感想: Great. Customer support was ready good.

良いポイント:

Easy to set up and use, great support when setting up.

改善してほしい点:

Not a bad thing I just didn’t need half the features as I am a small business.

JustCallからの返信

3 週間前

Hi Laura, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. You can follow our latest product updates here - https://justcall.io/updates/

Amy
ポルトガルのAnalyst
コンピュータ・ソフトウェア, 201-500の従業員数
ツール使用期間: 1年以上
投稿者のソース

Auto Dialer Solution

3.0 3 週間前 新着

製品を使ってみた感想: It was pretty good. We quickly increased our demo scheduling and our forecast. And the data was automatically sync to Salesforce for our reporting. The solution still need to have more maturity, but works fine.

良いポイント:

Simple to integrate, easy to use, low pricing, good support, calls recording, Salesforce and Gong integration. We had nice results a few weeks after we started using the auto dialer.

改善してほしい点:

It doesn't provide to many features, the integrations fail sometimes and might create duplicated contacts.

JustCallからの返信

3 週間前

Hi Amy, Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you're enjoying our product. With respect to the feedback could you kindly explain this in detail over a mail? Please share details about the issue at [email protected] and we'll get back to you at the earliest.

Hamlet
アメリカのCEO
建設, 11-50の従業員数
ツール使用期間: 1~5か月
投稿者のソース

検討した類似製品:

We tested 12 companies. JustCall won our business.

5.0 3 か月前

製品を使ってみた感想: We tested Google Voice, DialPad, Wix Phone, Ooma, GrassHopper, FreshDesk, Nextiva, Verizon OneTalk, Zoom, RingCentral, Kixie, and JustCall. It was the most feature-rich service. JustCall won us over because of all their features. Their customer service has been fantastic. I'm very happy overall with the service.

良いポイント:

We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies feature. This saves us so much time, you have no idea. I also like that their SMS is formatted (so it honors line breaks). Also like that you can do MMS photos and video (except in group messages). Custom music on hold is also very very cool. Their customer service is also fantastic and they actually follow up with you on bug reports, questions, suggestions, etc. They also even added a few features for us on request (i.e. sync phone contacts on the iOS app).

改善してほしい点:

the cost is a little more than the competitors, but the service is worth it, we felt. The group SMS lacks MMS capability. The call quality is not HD.

JustCallからの返信

3 か月前

Hi Hamlet! It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. You can follow our latest product updates here - https://justcall.io/updates/