--- description: HQ Rental Softwareを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HQ Rental Softwareとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [レンタカーシステム](/directory/30534/car-rental/software) > [HQ Rental Software](/software/156984/hq-rental-software) # HQ Rental Software Canonical: https://www.capterra.jp/software/156984/hq-rental-software ページ：1 / 16\ 次へ: [次ページ](https://www.capterra.jp/software/156984/hq-rental-software?page=2) > レンタル事業におけるオンライン上の本社。事業を次のレベルに引き上げるのに役立ちます。 > > 評価：358人のユーザーによる評価は**4.9/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### HQ Rental Softwareの対象ユーザー HQレンタル・ソフトウェアは、さまざまなタイプの車両レンタルに対応しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.9/5** | 358 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.9/5 | レビュー全体に基づく | | 価格の妥当性 | 4.8/5 | レビュー全体に基づく | | 機能 | 4.8/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: HQ Rental Software - **ロケーション**: Willemstad, オランダ - **設立**: 2012 ## ビジネスコンテキスト - **価格プラン**: $120.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, オランダ語, スウェーデン語, スペイン語, デンマーク語, ドイツ語, ノルウェー語, フランス語, 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに210件 ## 機能 - 予約管理 - 予約管理 - 契約・ライセンス管理 - 決済処理 - 経理 - 見積もり、概算 - 請求、インボイス - 車両管理 - 車両追跡 - 顧客データベース ## 統合 (合計12件) - Cyclr - Google Analytics 360 - PayJunction - PayPal - PayPal Enterprise Payments - QuickBooks Online - QuickBooks Online Advanced - Squarespace - Stripe - Wix - WordPress - Xero ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [レンタカーシステム](https://www.capterra.jp/directory/30534/car-rental/software) ## 関連カテゴリー - [レンタカーシステム](https://www.capterra.jp/directory/30534/car-rental/software) - [会計ソフト](https://www.capterra.jp/directory/1/accounting/software) ## 代替製品 1. [Rently](https://www.capterra.jp/software/194236/rently) — 4.8/5 (24 reviews) 2. [ATOM](https://www.capterra.jp/software/200001/atom) — 4.8/5 (41 reviews) 3. [Epos Now](https://www.capterra.jp/software/152638/epos-now) — 3.8/5 (729 reviews) 4. [Toast POS](https://www.capterra.jp/software/136301/toast-pos) — 4.1/5 (554 reviews) 5. [Acumatica Cloud ERP](https://www.capterra.jp/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews) ## レビュー ### "Affordable rental fleet management" — 5.0/5 > **Ray** | *2026年9月15日* | 自動車 | おすすめ評価：7.0/10 > > **良いポイント**: Easy and fast to get running without an overly complicated enterprise system. Online booking directly from DriveReadyAuto.com, so you could build your own customer base rather than depend entirely on Turo. Self-Service rental workflow — especially the ability to combine HQ with Vouched for driver’s-license/identity verification, selfies, insurance verification, contracts, and payments. Stripe integration, allowing you to use your existing Stripe account for direct rentals. Fleet/calendar management that made sense for your roughly 10-vehicle operation. Custom rental agreements and maintenance tracking, both important as you moved toward direct rentals. Price — roughly $120/month for up to 10 vehicles at the time we compared it, which was substantially more attractive than some of the heavier systems. > > **改善点**: Insurance was still the big problem. HQ could collect insurance information, but it didn't solve your central goal of providing/validating renter coverage in the way you wanted—especially having the renter pay for protection rather than Drive Ready Auto absorbing that cost. Driver/identity verification required another service. We discussed using Vouched alongside HQ rather than having everything truly built into one platform. Extra integrations meant extra cost and complexity. HQ's base price looked good, but Stripe, identity verification, insurance-related services, and other add-ons could turn a \~$120/month system into a more expensive stack. Some automation wasn't as turnkey as you wanted. Your goal was essentially: customer books → verifies identity/license → verifies or buys insurance → signs agreement → pays/deposit → gets pickup instructions, with very little intervention from you. You wanted one system to do everything. HQ came fairly close on rental operations, but you still had to piece together several outside services. > > \[sensitive content hidden\] was great to work with and had excellent communication and follow up. I would highly recommend HQ \[sensitive content hidden\] to anyone looking for a good option to manage their rental fleet. ----- ### "User-Friendly Rental Management Software with Excellent Support" — 5.0/5 > **Rolando** | *2026年8月31日* | 運輸、トラック、鉄道 | おすすめ評価：10.0/10 > > **良いポイント**: What I liked most about HQ Rental Software is how easy it is to use. The platform allows us to efficiently manage both our fleet information and reservations from a single system. Additionally, our onboarding and training experience was excellent. \[sensitive content hidden\] provided clear guidance and support, helping us quickly understand and make the most of the software's features. > > **改善点**: At this stage, I have not found any features or aspects of the software that I consider unnecessary or unhelpful. The platform has met our operational needs very well. > > My overall experience with HQ Rental Software has been very positive. The team has been extremely helpful and responsive throughout the process, and the system itself is intuitive and user-friendly. It has helped us streamline our operations and manage our rental business more effectively. I would confidently recommend HQ Rental Software to other rental companies looking for a reliable and easy-to-use management solution. ----- ### "EXTREMELY DISAPPOINTING SUPPORT EXPERIENCE" — 1.0/5 > **Azhar** | *2025年7月27日* | 運輸、トラック、鉄道 | おすすめ評価：1.0/10 > > **良いポイント**: The software might be helpful if live support were actually available. In theory, the features seem promising, but without timely communication during outages or issues, it's impossible to rely on it. We need to be informed when there’s downtime so we can plan accordingly — sadly, that doesn't happen. > > **改善点**: You’re completely on your own when something goes wrong. The platform is not user-friendly, and instead of focusing on business, we’re forced to spend time figuring out bugs and workarounds. Customer support is virtually non-existent, and it feels like they’ve abandoned users when help is most needed. Emails go unanswered, and there’s no urgency or accountability in resolving issues. > > Overall, the experience has been extremely frustrating and disappointing. The lack of customer service is a serious problem. I needed to book for a new customer, but their billing system failed — and no one responded from Sales or Support despite multiple emails. This is unacceptable for any software claiming to serve a business-critical function. It’s impossible to run a business when basic support and reliability are missing. I expected far better. ----- ### "Great Experience with HQ rental Software." — 5.0/5 > **Roberto J** | *2026年9月8日* | 自動車 | おすすめ評価：8.0/10 > > **良いポイント**: \[sensitive content hidden\] was absolutly amazing he walked me thru all my transition from my previous provider to HQ car rental Software. > > **改善点**: a bit technical but manageble on the setup part, each key tab or label should have a little tab that describes and gives you more insides on how you can setup this info should be more detailed not just a few lines , the system should let you know the actions you need to correct an error or miss configuration and at the end if you cant still fix the issue it should sugest to contact Support immediately. > > Im very satisfied at the end you learn how to operate the system and you start to gain more confidence on how to set up different areas of the system. ----- ### "Great customer service" — 5.0/5 > **Ernesto** | *2026年9月8日* | 自動車 | おすすめ評価：9.0/10 > > **良いポイント**: The team was very professional, responsive, knowledgeable, and willing to take the time to understand our needs and answer all of our questions. The sales process was clear and straightforward, and the training provided a good introduction to the system and its capabilities. I especially appreciated the personalized attention and the willingness of the team to help us understand how the software could support our rental operation. So far, the experience with the people behind the software has been excellent and has given me confidence in moving forward. > > **改善点**: At this stage, I have not identified any significant disadvantages with HQ Rental Software. We are still in the process of implementing and becoming familiar with the system, so I believe it is too early to provide a fair assessment of potential limitations. My main expectation is that the software performs reliably once we are fully operational and that the same level of customer support we experienced during the sales and training process continues when we encounter questions, technical issues, or unexpected situations. For now, I would consider this section “to be determined” as we gain more experience using the platform in our daily operations. > > Overall, my experience with HQ Rental Software has been great so far. From the initial sales conversations through the training process, the team has been professional, helpful, responsive, and easy to work with. They took the time to understand our needs and provided clear information about the system and its capabilities. Although we are still gaining experience with the software and have not yet encountered every situation that may arise during daily operations, I feel positive about moving forward. My main expectation is that the system works reliably and that the excellent level of customer support continues after implementation. So far, I am very satisfied with the experience. ----- ページ：1 / 16\ 次へ: [次ページ](https://www.capterra.jp/software/156984/hq-rental-software?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/156984/hq-rental-software) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## 構造化データ