ADP Workforce Now

Review from a cleaning company

製品を使ってみた感想： It's been very positive I would use this everyday and recommended to anybody

良いポイント:

The ability to allow all of workers to connect through a single app and see everything they need to see for their job that day

改善してほしい点:

Some of the abilities need to be updated because it's still a little janky on Android

My Opinion of ADP

製品を使ってみた感想： I enjoy ADP because it has a smooth system. I am able to access information easily and I am able to manage my team's payroll efficiently.

良いポイント:

I like that I have a dedicated section for my team whether its monitoring their time cards, the shifts that they work, the tasks that are assigned to them. I get reminders for requested time off, time balances. It notifies for upcoming holidays.

改善してほしい点:

Sometimes the app has glitches and when we clock in or out the app doesn't collect our times

ADP WFN - Employer Admin Experience

製品を使ってみた感想： I think their customer service general line for employers is pretty good but the account managers assigned to the accounts are just not high quality account managers. They lack communications and follow ups. There have been many times where they AM contradicts themselves and are just not confident in their responses and end up giving us direction that is just not correct.

良いポイント:

I think the ATS functionality is very neat and user friendly. I love that you can customize it to fit your recruitment process, uploading templates for communications, status changes, posting questions, etc. I do like that there is an integration with Ziprecruiter as well and the ability to add a referral progam.

改善してほしい点:

I think the access permissions and the ability to create security profiles i think is just not a strong point. There have been several times when trying to assign admin permissions that will just not work as intended or end up creating another problem like the restrictions in the profile caused them to not have access to another function when it should not be related, etc.

ADP Workforce NOW Survey

良いポイント:

I like the ability to tailor the program to the needs of the organization. We are able to turn on and off functions as they are being rolled out so that we are not overwhelmed during implementation.

改善してほしい点:

Some of the functions can be confusing to those that are not computer savvy. Some assistance will be required to help them navigate the app.

One of the Best Workforce Apps

製品を使ってみた感想： Overall experience is excellent. Will be continuing to use and looking forward to more updates and tools that will be becoming available in the future.

良いポイント:

The simplicity of the app and the new updates really made the app much more than what it used to be. Ease of use as well as all the tools you have available. Everything you need in one app.

改善してほしい点:

Before the updates the app could be slow at times. Even now the app can be a bit slow especially with logging in, but nothing that should deter anyone from using the app.