--- description: Kissmetricsを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kissmetricsとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [サイト分析ツール](/directory/30073/web-analytics/software) > [Kissmetrics](/software/154930/kissmetrics) # Kissmetrics Canonical: https://www.capterra.jp/software/154930/kissmetrics ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/154930/kissmetrics?page=2) > Webサイトとアプリのコンバージョン率の最適化に役立つコスト効率の高い製品およびマーケティング分析ソリューション。 > > 評価：19人のユーザーによる評価は**4.1/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Kissmetricsの対象ユーザー SaaS、eコマース、代理店。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.1/5** | 19 レビュー | | 使いやすさ | 3.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.1/5 | レビュー全体に基づく | | 価格の妥当性 | 3.6/5 | レビュー全体に基づく | | 機能 | 4.0/5 | レビュー全体に基づく | | おすすめ率 | 70% | (7/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Kissmetrics - **ロケーション**: Corte Madera, アメリカ - **設立**: 2008 ## ビジネスコンテキスト - **価格プラン**: $49.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, カナダ ## 機能 - Multi-Channel Attribution - ROI Tracking - Webサイト分析 - Webトラフィック・レポート - アクセス制御・許可 - アラート／通知 - インタラクティブ・レポート - エンゲージメント追跡 - キャンペーン分析 - キャンペーン追跡 - クエリ・ビルダー - コホート分析 - コンバージョン追跡 - サイト滞在時間追跡 - セルフサービス分析 - ダッシュボード - データの可視化 - データ・コネクタ - データ検出 - パフォーマンス測定基準 - ファネル分析 - ユーザー・インタラクション追跡 - レポート／分析 - 予測分析 - 利用率の追跡／分析 - 検索／フィルター - 自己データ作成 - 顧客セグメンテーション ## 統合 (合計18件) - AB Tasty - Adobe Commerce - CallRail - Help Scout - HubSpot CRM - LiveChat - Mailchimp - Marketo Engage - Qualaroo - Recurly - Ringostat - Segment - Shopify - Slack - WooCommerce ... さらに3件の統合 ## サポートのオプション - メール/ヘルプデスク - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [サイト分析ツール](https://www.capterra.jp/directory/30073/web-analytics/software) ## 関連カテゴリー - [サイト分析ツール](https://www.capterra.jp/directory/30073/web-analytics/software) - [マーケティング分析ツール](https://www.capterra.jp/directory/31018/marketing-analytics/software) - [データ分析 ツール](https://www.capterra.jp/directory/31077/data-analysis/software) - [アプリ分析ツール](https://www.capterra.jp/directory/32915/product-analytics/software) - [ダッシュボードツール](https://www.capterra.jp/directory/30839/dashboard/software) ## 代替製品 1. [monday.com](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (6037 reviews) 2. [Improvado](https://www.capterra.jp/software/163884/improvado) — 4.5/5 (22 reviews) 3. [Mixpanel](https://www.capterra.jp/software/158740/mixpanel) — 4.5/5 (146 reviews) 4. [Heap](https://www.capterra.jp/software/147216/heap) — 4.5/5 (42 reviews) 5. [EngageBay CRM](https://www.capterra.jp/software/178819/engagebay-marketing) — 4.7/5 (908 reviews) ## レビュー ### "Kissmetrics makes sure I can hit the curve balls out of the park" — 5.0/5 > **Shawn** | *2019年10月24日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: Quick access to the reports that I need most Customizable user Populations Super fast time over time and Cohort comparisons > > **改善点**: I wish that there were more dashboard options, a way to set up automatic reports that would build and refresh in the app with a way to always have certain filters applied. There is a dashboard, and it is very useful, but all Kissmetrics users share the same dashboard, and the dashboard does not allow overall filters (like excluding certain populations from all dashboard data) > > I am a daily Kissmetrics user, I start off my day checking my morning email to look for anything odd that might show up in the top 5 metrics that indicate product performance issues. Then I use the population feature to check out the most important cohorts of my users. I generally get around a dozen questions per day asking about feature use, or adoption rate, and I use Kissmetrics to pull those answers. ----- ### "Great Tool for Tracking users Behaviour towards web based product" — 4.0/5 > **認証済みレビュアー** | *2020年9月26日* | コンピュータ・ソフトウェア | おすすめ評価：9.0/10 > > **良いポイント**: 1. Great tool for collecting the user interaction data towards web based products by defining user events. 2. You can easily track what are the features user liking and buying the product and from where they are abondaning it. 3. It really helps in making decisions towards the products and by performing AB tests over web based products. 4. You can easily acces the analytics data from anywhere by just logging in their site and defining your user funnel. 5. It is also easy to implement over source code of the product just need to include one javascript code and you can fire your events on every user actions. > > **改善点**: The interface design of the admin tool is not good. > > Experience was really good with this product we have made some very good decisions by seeing the user behaviour over our products. ----- ### "The pricing structure is misleading" — 1.0/5 > **認証済みレビュアー** | *2024年2月21日* | マーケティング、広告 | おすすめ評価：0.0/10 > > **良いポイント**: Nothing. Other platforms offer similar (if not the same) features. > > **改善点**: The pricing structure listed on their website is misleading. I signed up for the Pay As You Go Plan, assuming I would pay only for my website's low traffic (fewer than 200 monthly visits). Everything was fine. But their service is subpar compared to others, so I stopped using it. I thought returning later with the Pay As You Go plan was OK, assuming I wouldn't have to worry about breaking the bank. A few months later, I got 3 charges on the same day\! $25.99 each. Upon contacting support, they said those charges were because my free trial period was over, and those were retroactive charges. They said they tried to issue charges before, but my credit card didn't let it go through (which is BS because when that happens, you get notified by email - or at least you should - and my credit card company notifies me when my card is blocked and someone tries to issue a payment request). > > Terrible. I never even properly used the platform and had to pay 3 months worth of the paid plan in a single day. The support said that there's nothing they can do as it was my choice to sign up and put my credit card information on the platform. ----- ### "Amazingly helpful, but really hard to implement and maintain" — 5.0/5 > **認証済みレビュアー** | *2017年8月15日* | 医療機器 | おすすめ評価：8.0/10 > > **良いポイント**: I think it's fair to say that Kissmetrics alongside Mixpanel are the 2 best tracking and leads analysis tools right now and for us, Kissmetrics won the competition for having a more accurate tracking tools and better pricing for a B2C company. Generally these apps are made for B2B companies and therefore their pricing won't make sense for B2C since the total number of events they track easily impacts the price. > > **改善点**: It takes a long time to implement it correctly especially if you have a complicated website with too many different events and properties. They do help you to implement it but after it's done, you pretty much need to take care of new events tracking yourself. (Though, their support team still help you if you ask them questions) There are certain limitations to it too: - AdWords' dynamic tracking can't be reach by Kissmetrics. So if someone clicks on your AdWords ad, Kissmetrics only tells you it's Google. It can't tell you which ad group or ad it is coming from. Unless of course you deactivate the dynamic tracking and manually put the old UTM trackings for each ad in place. - If you are doing Facebook Lead Ads, you should know since the lead conversion is happening outside of your main website, you can't store that information with the cookie attached to it to Kissmetrics or any other event tracking software. - Kissmetrics says they have a good Salesforce integrations but it's not as smooth as you think it is. First of all, it's like an iframe within your SF and second of all, you can't do reporting within Salesforce regarding the Kissmetrics data. Their team says Kissmetrics should be the only place for your BI team to do reporting from. All these aside, I still believe Kissmetrics is the best event tracking app out there with amazing pricing. ----- ### "Very powerful analytics platform for mid or large sized businesses" — 4.0/5 > **Ahmed** | *2022年6月27日* | 薬品 | おすすめ評価：7.0/10 > > **良いポイント**: The UX are significant within the platform, one thing I love about Kissmetrics is that it is not only designed to report on the numbers but pretty much everything. It is easy to set up dashboards and understand the customer journey and user behaviour. > > **改善点**: This tool is not for small-sized businesses as you cannot get too much out of it when using the product. Another thing is the price, even the starting price is about $850 per month and it goes up depending on what you want within. People do require training to be able to use the platform ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/154930/kissmetrics?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/154930/kissmetrics) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ