--- description: Eliumを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Eliumとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ナレッジマネジメントツール](/directory/30094/knowledge-management/software) > [Elium](/software/154732/elium) # Elium Canonical: https://www.capterra.jp/software/154732/elium ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/154732/elium?page=2) > 企業のAIを信頼できるものにする、欧州発のナレッジマネジメントプラットフォーム。チームとAIエージェントのための唯一の信頼できる情報源。 > > 評価：41人のユーザーによる評価は**4.8/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Eliumの対象ユーザー グローバルオペレーション、カスタマーサービス、ITサポートの各チームが、人とAIエージェントのために信頼できるナレッジを必要とする中堅・大企業および公共機関。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.8/5** | 41 レビュー | | 使いやすさ | 4.7/5 | レビュー全体に基づく | | カスタマー・サポート | 4.9/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Elium - **ロケーション**: Mont-Saint-Guibert, ベルギー - **設立**: 2008 ## ビジネスコンテキスト - **価格プラン**: €15.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Windows（オンプレミス）, Linux（オンプレミス） - **サポートされる言語**: オランダ語, ドイツ語, フランス語, 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, イタリア, インド, ウクライナ, オランダ, オーストラリア, オーストリア, カナダ, ギリシャ, サンマリノ, スイス, スウェーデン, スペイン, スロバキア, スロベニア, チェコ, デンマーク, トルコ さらに16件 ## 機能 - @メンション - Catalog Management - Discussions/Forums - SEO管理 - Third-Party Integrations - アクセス制御・許可 - アラート／通知 - コメント、メモ - コラボレーションツール - コンテンツ管理 - セルフサービスポータル - テキスト編集 - テンプレートのカスタマイズ - ドキュメント管理 - ナレッジベース管理 - ナレッジ管理 - バージョン管理 - フィードバック管理 - フルテキスト検索 - ブランディングのカスタマイズ - モバイル・アクセス - ユーザー管理 - リッチテキスト・エディタ - レポートと統計 - レポート／分析 - ワークフロー管理 - 多言語 - 承認プロセス管理 - 検索／フィルター - 達成、リテンション ## 統合 (合計22件) - ChatGPT - Claude - Confluence - GLPI - Google Analytics - Google Docs - Google Drive - Google Workspace - Jira - Microsoft 365 - Microsoft Entra ID - Microsoft Power Automate - Microsoft Power BI - Microsoft SharePoint - Microsoft Teams ... さらに7件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [ナレッジマネジメントツール](https://www.capterra.jp/directory/30094/knowledge-management/software) ## 関連カテゴリー - [ナレッジマネジメントツール](https://www.capterra.jp/directory/30094/knowledge-management/software) - [生産性向上ツール](https://www.capterra.jp/directory/30968/productivity/software) - [エンタープライズ コンテンツ管理ソフト](https://www.capterra.jp/directory/31079/enterprise-content-management/software) - [グループウェア](https://www.capterra.jp/directory/15/collaboration/software) - [ナレッジベース](https://www.capterra.jp/directory/32454/knowledge-base/software) ## 代替製品 1. [Confluence](https://www.capterra.jp/software/136446/confluence) — 4.5/5 (3720 reviews) 2. [Microsoft SharePoint](https://www.capterra.jp/software/1167/sharepoint) — 4.4/5 (5470 reviews) 3. [Notion](https://www.capterra.jp/software/186596/notion) — 4.7/5 (2835 reviews) 4. [Connecteam](https://www.capterra.jp/software/153140/connecteam) — 4.6/5 (5318 reviews) 5. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24221 reviews) ## レビュー ### "6 years of using Elium" — 5.0/5 > **Julie** | *2021年4月26日* | 非営利団体運営 | おすすめ評価：10.0/10 > > **良いポイント**: I really enjoyed working with Elium. What I really appreciated from the beginning was the support from the Elium team. From the beginning, the team has been very active to understand the reality of our organization. I will always remember that during the first day of our workshop to design the platform, the Elium representative said that we would not look at the platform and that we would work only with pens and papers\! I had been dreaming about this platform for months and was a bit disappointed. But then, I realised that it was the best way to start the project. She needed to understand our environment before starting with the platform. Then I have always appreciated the responsiveness of the team when we had a question or were encountering an issue with the plaform. We have always received an answer in a matter of hours. Elium has also always integrated the customer's feedback into their product - which has been highly appreciated. The relation has always been smooth with the team, even when we had disagreement\! I would say that Elium brought us more than a technological solution. The relation with our team was key and has nutured the strategic thinking on our métier. > > **改善点**: Hard to answer this question... I would say that the biggest issue we encountered with our platform is the fact that the application for mobile devices is not working offline. As we have many colleagues spending hours in transit, we would appreciate to get an offline option. It would allow them to read articles, reports or notes that they had selected before. > > My overall experience is highly positive. As I explained before it went beyond the technological solution offered. It opened new perspectives to our team of analysts. ----- ### "Smart, Scalable, and Simple to USE: A Platform That Works for Contributors, Consumers, and Admins Alike" — 5.0/5 > **Cathal** | *2025年5月30日* | 化学 | おすすめ評価：10.0/10 > > **良いポイント**: It is an easy to use platform for the user who is consuming content, the person who is uploading or contributing the content as well as the Administrators. The multi language capability is important when it is being used with global teams. The Answers AI module that was launched this year is very useful in helping summarise data within a large database like ours. > > **改善点**: As with any platform, aligning new features with out business needs is an ongoing, rewarding challenge. > > The Elium team are very responsible to queries and offer sound advice on implementation as well as ongoing advice and support on how to best leverage the capabilities the platform has and the new features and capabilities that they are constantly adding. ----- ### "Great tool to share inside our company" — 4.0/5 > **認証済みレビュアー** | *2018年12月4日* | インターネット | おすすめ評価：7.0/10 > > **良いポイント**: I've particularly enjoyed the ability to create a hierarchy for our content, we are able to visualize with a glance what are the covered topics in our knowledge platform. > > **改善点**: I'm not a big fan of the editing tool which could be a little better and doesn't help me save as much time as I'd like. > > We use Elium to write down different workflows that are common to everyone in the company. It is super useful to share complex knowledge and make it available to designated people. ----- ### "Elium: Experience Review after 3 Years" — 5.0/5 > **Ricardo** | *2025年2月26日* | 経営コンサルティング | おすすめ評価：10.0/10 > > **良いポイント**: - Overall great user experience and interface, making the platform very easy to understand and navigate; - Their customer support is very responsive and they have good community engagement (2 gatherings per year to share KM best practices with other clients); - Effective tools for seamless content management; - Compatibility with MS365 files; - Great search engine. > > **改善点**: - Not having an option to unpublish content (and turn into a draft again). - It would be also nice to have an option to create buttons to embed CTAs in the stories. > > The overall experience with elium is great. The platform has been up for 3 years now, and the acceptance is unanimous. 91% of our employees are active users, and they are highly satisfied with the platform. ----- ### "Using Elium for our user insights repository to speed up digital product innovation" — 5.0/5 > **Andra** | *2021年4月27日* | 公共施設 | おすすめ評価：10.0/10 > > **良いポイント**: There are several aspects we really like about Elium. Firstly, the easy governance. Our repository is used by internal design teams, external design partners, product teams and business stakeholders. This demands different levels of access and an interface that would allow for easy discovery for those less research and tech-savvy users. Secondly, the logical way to structure knowledge and intelligent search options. Our focus is on providing access to insights resulting from analysis, not to the raw information from qualitative or quantitative research activities. Elium allowed us to build a library of knowledge that could be acted upon by those who make decisions or design products, as opposed to a tool for capturing raw field notes. A tool for doers. And a tool that would surface the relevant information when a product decision had to be taken. Thirdly, the ability to support different use cases. We defined and prioritised the most probable use cases, of when and how would someone use our repository and understood that it will be valuable for several ones. Luckily, Elium was able to support all of them easily (e.g. onboarding new members in our design team, capitalising on existing user knowledge etc). The reason we chose Elium was specifically because of the freedom it gave us in moulding it to our vision and because it ticked all these relevant boxes for us. > > **改善点**: I think some features can be improved, and a few others could be added so as to improve the experience of our specific use case - knowledge sharing around user insights for innovation and product development purposes. > > We started using Elium in January 2020 when we understood we need a central place to share all knowledge around clients. This was needed to speed-up the internal innovation process, reduce the time spent searching for the right information and make sure research knowledge is reused and put to action. We had a 5-step deployment process, working closely with the Customer Success Team. Together with them we: clarified our vision and objectives, defined the tagging system and the structure of the platform, uploaded the existing content and then went on to train users. The FAST methodology we used for onboarding helped us get the platform up and running in a few weeks and benefit from proximity and continuous support. Today, we are happy with our usage of Elium because it helps us to improve how we design digital products. More specifically: 1. It ensures that everything we create is relevant to humans 2. Scales knowledge, by making it available in digestible formats to all product teams. 3. Democratises user knowledge, by making it available to non-designers. 4. Makes knowledge transversal (not only deep thinking but also wide thinking) 5. Creates a joint understanding of the problems to be solved 6. Reduces the cost of having user input by sharing everything we know with all product teams ----- ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/154732/elium?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/154732/elium) ## このページは以下の言語で利用できます | ロケール | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ