Culture Amp

Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it.

良いポイント:

I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company. The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders. Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

改善してほしい点:

Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

Culture Amp for human resource and employees automation

製品を使ってみた感想： A good tool in facilitating the work of institutions by automating personnel affairs, even if it needs some development and adding some features.

良いポイント:

A wonderful platform in managing human resources affairs and managing everything related to employees. It provides scientific surveys that are useful in managing companies, and provides analyzes that benefit employees greatly in their work.

改善してほしい点:

The analyzes of the reports that are provided to the employees must be more simplified than that in order to be understood easily and quickly.

Product seems to be still in development and customer service takes month to answer questions.

製品を使ってみた感想： Very poor. I do not understand the high rating of the product as the tool still seems to be in development and does not justify the given price.

良いポイント:

We chose cultureAmp because we wanted a tool that could combine the companies Goalsetting strategy and the feedback and performance measurement tools in on. Also Cultureamp provided useful resources during the conceptualization phase.

改善してほしい点:

The tool was not what was sold to us. The Goalsetting section in cultureamp was unable for the team as the tables always showed the oldest goals at the top and one needed to manually filter dates to see the currently active goals which meant people were not using it. During the Setup Phase and the conduction of quarterly feedback cycles, many bugs led to us having to find workarounds (e.g. the CEO could not see his feedback as it was only visible for the user's manager, or not being able to share feedback with the recipient directly). We highlighted these topics within the first month of using the tool, however, it took the organization ~8 month to get back to us and only when we stopped paying the bills due to the underperformance.

Worth the money!

良いポイント:

I love that Culture Amp just makes things so simple for the People team now. They have survey templates readily available so we don't even have to design the surveys anymore. It's very user friendly for employees to take the survey and the reporting is the best part. It really protects anonymity while allowing you to take targeted action.

改善してほしい点:

While the Performance features have many of the things you would expect in an OKR software, it's not as strong as their survey module yet. For example, there are opportunities to improve in the features for adding and tracking OKR progress. This is a newer feature for them though so I am hopeful to see where they will be at in a few years from now.

First time using, amazing so far

製品を使ってみた感想： Overall the tool has been amazing from a user's perspective. I'm excited to continue to use especially now that our organization is asking for our opinions on returning to work in the office.

良いポイント:

Culture amp is a leader in its space when it comes to employee engagement and I can see why! At this moment our organization is only using culture amp for employee engagement. So far I've noticed that (1) it's easy to get out to your employees (2) the tool is very easy to use (3) it's very appealing and looks really nice (4) Great customer support (5) easy to use for both HR managers and users.

改善してほしい点:

I've heard from the HR team that at times it can be difficult to manage the system from the admin side, however, from a user's perspective - the tool has been amazing.