---
description: Picnicを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Picnicとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [ゲーミフィケーションツール](/directory/30911/gamification/software) > [Picnic](/software/153330/picnic)

# Picnic

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> ビデオゲームのベテラン・デザイナーによって設計された、大規模なコミュニティを抱える企業向けソリューションです。エンゲージメント、ブランド認知、ロイヤルティのための高性能なソリューションを、2008年から提供しています。
> 
> 評価：13人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Picnicの対象ユーザー

50,000人以上の顧客／ユーザーまたは1,000人以上の従業員など、大規模なコミュニティを抱える企業で、高性能のエンゲージメント、ロイヤルティ、ゲーミフィケーション、エンタープライズ・テクノロジーとの連携を求めている企業。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 13 レビュー |
| 使いやすさ | 4.3/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.9/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.6/5 | レビュー全体に基づく |
| 機能 | 4.7/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: PUG Interactive
- **ロケーション**: Vancouver, カナダ
- **設立**: 2008

## ビジネスコンテキスト

- **価格プラン**: $1,000.00
- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本

## 機能

- CRM
- Goal Setting/Tracking
- Manager-to-Employee Recognition
- P2P認識
- SNSプロモーション
- Third-Party Integrations
- アクション管理
- アクティビティ・ダッシュボード
- アラート／通知
- アンケートおよびフィードバック
- アンケート／投票管理
- エンゲージメント追跡
- キャンペーン管理
- コミュニケーション管理
- コメント、メモ
- コラボレーションツール
- コンテスト管理
- ノミネーション
- パフォーマンス測定基準
- パフォーマンス管理
- ビジュアル分析
- フィードバック管理
- プロモーション管理
- ベンチマーキング
- マルチチャネル・コミュニケーション
- メンバーシップ管理
- ライブチャット
- リワード・カタログ
- リワード管理
- リーダーボード
- レポート／分析
- ロイヤリティプログラム
- 多言語
- 従業員エンゲージメント
- 従業員認識
- 意識調査
- 目標管理
- 質問ライブラリ
- 電子ハガキ
- 顧客アクティビティ追跡
- 顧客ロイヤルティ・カード
- 顧客体験の管理
- 顧客履歴

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [ゲーミフィケーションツール](https://www.capterra.jp/directory/30911/gamification/software)

## 関連カテゴリー

- [ゲーミフィケーションツール](https://www.capterra.jp/directory/30911/gamification/software)
- [顧客ロイヤリティ向上ソフト](https://www.capterra.jp/directory/10031/customer-loyalty/software)
- [従業員エンゲージメントツール](https://www.capterra.jp/directory/30817/employee-engagement/software)
- [ピアボーナス](https://www.capterra.jp/directory/30818/employee-recognition/software)
- [顧客エンゲージメントツール](https://www.capterra.jp/directory/30906/customer-engagement/software)

## 代替製品

1. [Tango](https://www.capterra.jp/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews)
2. [Guusto](https://www.capterra.jp/software/186209/guusto) — 4.9/5 (3444 reviews)
3. [XM for Customer Experience](https://www.capterra.jp/software/152924/customer-frontlines) — 4.6/5 (255 reviews)
4. [Spinify](https://www.capterra.jp/software/155500/spinify) — 4.5/5 (199 reviews)
5. [SalesScreen](https://www.capterra.jp/software/171935/salesscreen) — 4.5/5 (31 reviews)

## レビュー

### "Picnic is the best product to build rich Gamification aspects into your product" — 4.0/5

> **Vamsi** | *2018年3月12日* | おすすめ評価：9.0/10
> 
> **良いポイント**: PugPharm provides a comprehensive end to end service to build Gamification into Products. Picnic is the product that is heart of this enterprise. Picnic helps you define Artefacts, Milestones, Rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your Game play aspects. &#13;&#10;&#13;&#10;We used Picnic to build Gamification Systems for our clients and the results have been very satisfactory. The team helps with functional aspects of your Gamification story and helps you build a good engagement platform.
> 
> **改善点**: The product is very blackbox style to begin with. The documentation can be improved a lot.  More examples of using the product will also be useful, and give the users ability to understand product scope.&#13;&#10;&#13;&#10;The product we used was in a SaaS model. Hence any issues with the product should be taken care by the PugPharm team only. We certainly did not encounter any major breakages, but this model can be quite frustrating to fix issues.
> 
> We were able to provide impressive Gamification Systems to our Client, based on this product. The PugPharm team are very knowledgable in the Domain, and are very good at advising you about the overall Strategy for you gamification needs.

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### "New and better way to think about engagement" — 5.0/5

> **Jeff** | *2020年11月10日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10
> 
> **良いポイント**: We found that other technologies we evaluated were too niche. We were looking for a solution that would enable us to solve broad engagement challenges across all our segments and channels. Their platform's flexibility in targeting our segments and moving them through key customer journeys was a critical factor in our decision. Scalability and integration were also important.
> 
> **改善点**: Onboarding took some time. In all fairness though, not their fault. We chose PUG for their flexibility in personalizing engagement across our segments. We understood that level of flexibility comes with some complexity in execution. Their team was great, though, in helping us ramp up the skills we needed to support ourselves longer term.
> 
> PUG is a solid combination of technology and subject matter expertise. They know engagement and how to create strong brand-customer relationships. Going with them was a good decision for us.

-----

### "Great way to explore engagment" — 4.0/5

> **Andrea** | *2021年5月25日* | 教育管理 | おすすめ評価：6.0/10
> 
> **良いポイント**: This gamification system is a great way to better understand engagement across a range of contexts. It is easy to use, with lots of features\!
> 
> **改善点**: It is an expensive program, but once the investment is made and it is in use, the dividends will pay off\!

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### "Great gamification / customer engagement platform" — 5.0/5

> **Juan Pablo** | *2021年11月8日* | 情報技術、情報サービス | おすすめ評価：10.0/10
> 
> **良いポイント**: Picnic has helped to keep customers engaged by having enough fun mechanics that challenge them but help us achieve our business goals
> 
> **改善点**: While the integration is not difficult, it may take a few weeks to get the most out of Picnic
> 
> Better than expected\!

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### "PICNIC has been great for our product" — 4.0/5

> **Phillip** | *2017年1月25日* | 非営利団体運営 | おすすめ評価：9.0/10
> 
> **良いポイント**: I think it's got a comprehensive feature set that works well overall with a lot of the engagement pieces we wanted for working with our members.
> 
> **改善点**: It's $$, but I would say that when we reviewed similar projects, it seemed to be cheaper than some and about the same as others. Still feels expensive as an ongoing license. However, they need recognize our project's non-profit status so that helped.
> 
> We've been using Picnic for almost 2 years now for our product that targets foster youth. We use it for badging and keeping track of rewards that our members have earned.  We worked quite closely with the Picnic team and found them to be professional, helpful and timely.  I would say that the model we worked on with them was different than their usual model, as we got into a lot of the development on our side to integrate with theirs. They didn't build all of it which I think is their usual model. So, there were quite a few learning curves in integration from both teams, but I think we all learned a lot more. Certainly didn't put me off working with them, just had some bumps to overcome. Hopefully our experience will feed into others into the future working in the same way. &#10;&#10;As for features, I think I'd like to see more reporting as it is pretty basic, but I think that it is available with more money to support that, so not sure that is really their issue.

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## リンク

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