--- description: EnjoyHQを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EnjoyHQとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [製品管理システム](/directory/30865/product-management/software) > [EnjoyHQ](/software/152953/nomnom) # EnjoyHQ Canonical: https://www.capterra.jp/software/152953/nomnom ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/152953/nomnom?page=2) > 顧客を重視するチームのための非常にスマートなユーザー・エクスペリエンス (UX) 調査リポジトリ。 > > 評価：14人のユーザーによる評価は**4.8/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### EnjoyHQの対象ユーザー 製品およびUXチーム ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.8/5** | 14 レビュー | | 使いやすさ | 4.3/5 | レビュー全体に基づく | | カスタマー・サポート | 5.0/5 | レビュー全体に基づく | | 価格の妥当性 | 4.7/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: EnjoyHQ - **ロケーション**: Los Angeles, アメリカ - **設立**: 2015 ## ビジネスコンテキスト - **価格プラン**: $200.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本 ## 機能 - Third-Party Integrations - アイデア管理 - アンケートおよびフィードバック - コラボレーションツール - ダッシュボード - データのインポート／エクスポート - データの可視化 - ネガティブ・フィードバック管理 - フィードバック管理 - マルチチャネル・データ収集 - ユーザーリサーチ分析 - ユーザー・ジャーニー - レポートと統計 - レポート／分析 - ワークフロー管理 - 注釈 - 混合法調査 - 要件管理 ## 統合 (合計19件) - AskNicely - Delighted - Drift - Dropbox Business - Google Docs - Google Drive - Help Scout - Intercom - JIRA Service Management - Jira - Salesforce Sales Cloud - SatisMeter - Slack - Trello - Trustpilot ... さらに4件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [製品管理システム](https://www.capterra.jp/directory/30865/product-management/software) ## 関連カテゴリー - [製品管理システム](https://www.capterra.jp/directory/30865/product-management/software) - [ユーザーエクスペリエンス (UX)](https://www.capterra.jp/directory/31036/ux/software) - [カスタマーエクスペリエンス ソフト](https://www.capterra.jp/directory/30671/customer-experience/software) - [定性的データ分析ソフト](https://www.capterra.jp/directory/31297/qualitative-data-analysis/software) ## 代替製品 1. [Lucky Orange](https://www.capterra.jp/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Dovetail](https://www.capterra.jp/software/174077/dovetail) — 4.6/5 (97 reviews) 3. [Pendo](https://www.capterra.jp/software/151951/pendo-platform) — 4.5/5 (238 reviews) 4. [XM for Strategy & Research](https://www.capterra.jp/software/72396/strategy-and-research) — 4.7/5 (424 reviews) 5. [Survicate](https://www.capterra.jp/software/132914/survicate) — 4.6/5 (99 reviews) ## レビュー ### "Great feedback management tool" — 4.0/5 > **認証済みレビュアー** | *2021年6月3日* | コンピュータ・ソフトウェア | おすすめ評価：7.0/10 > > **良いポイント**: The tool is quite simple, which means that the on boarding and the learning curve is quite short. It gets the job done > > **改善点**: Lacks integrations Tagging is kind of cumbersome and could be improved… automatically tag based on ML would be ideal > > Good, but can be improved. Trust their development team will get the missing things done ----- ### "Easy to use, share and grow your insights over time\!" — 5.0/5 > **Moa** | *2021年7月7日* | 航空会社/航空産業 | おすすめ評価：10.0/10 > > **良いポイント**: I very much enjoy (no pun intended) having this linear workflow of collection \> analysing \> structuring and reporting. I love the data management tools: rules, properties and tags. They are sophisticated and dynamic. > > **改善点**: I'd like more variety in terms of data reporting: colors, charts, visuals. Especially in times like these when people are so stuck behind their screens. It's also part of how we show the value of enjoy to our stakeholders. > > We've learned how to aggregate data in a valuable and meaningful way, as well as share those insights more frequently and transparently across the company. I've been an advocate for Enjoy since the get go, and had plenty of demos for our company about how to use it. We now even have our CX team joining the Product and UX team in Enjoy which has been great. ----- ### "Still Getting Acquainted" — 4.0/5 > **Brittanie** | *2020年10月19日* | 消費者サービス | おすすめ評価：7.0/10 > > **良いポイント**: I love that the team will be more able to utilize past research once we get it all loaded and setup, but mostly I love the support that the team gives in setting up EnjoyHQ. They have some amazing documentation and support articles on getting started. > > **改善点**: I wish I could allow all viewers to search through the archives and discover trends on their own. > > So far, it's been great, but we're still in the setting up stage. ----- ### "Experience with EnjoyHQ as a B2B marketing platform with 1000 employees." — 5.0/5 > **Zsombor** | *2019年10月3日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: We have a UX Research team of 6 persons, plus about 20 product managers. A tremendous amount of customer insights are generated every week. What I like most about EnjoyHQ is that it enables us to make use of that wealth of information. Whenever I start a new research project, I am sure to find 50 to 100 existing research notes that touch on that topic. It gives us a leg up. But that's just what a research repository at it's best. What makes EnjoyHQ special (we have tried 5 other solutions and surveyed 20 other) is I think the continuous care they show for our needs. Each other solution falls short somewhere along the research workflow. > > **改善点**: Although EnjoyHQ follows sound and industry-standard data security practices, we miss a SOC2 or ISO27001 certification. Unfortunately, no other vendor has such certifications according to our investigation. > > Apart from accumulating knowledge and helping us to surface the relevant bits whenever those are needed it has the potential of reaching one of our long-term goals: democratizing research. What this means for us is 1) tapping into the knowledge of other -non-product focused- departments, e.g. sales and support 2) enable other departments to use our knowledge. ----- ### "Review EnjoyHQ" — 5.0/5 > **Caroline** | *2019年11月18日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10 > > **良いポイント**: The software is easy to use. The rules in which you can auto-tag feedback is very powerful. The support is great, fast and honest. Right now, we collect feedback more often and it is all collected in one place accessible for everybody. > > **改善点**: At this moment (I am using this software for a month now) I have nothing I dislike > > We are now collecting and gathering feedback company-wide that is accessible for everybody. We can now do follow-ups on the received feedback to build customer loyalty. And most importantly, we can now improve our software product based on user feedback to met user needs. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/152953/nomnom?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/152953/nomnom) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ