--- description: Epos Nowを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Nowとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [POSシステム](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.jp/software/152638/epos-now ページ：1 / 30\ 次へ: [次ページ](https://www.capterra.jp/software/152638/epos-now?page=2) > Epos Nowは、クラウドテクノロジーのパワーを通じて、あらゆる規模の企業がその可能性を最大限に引き出せるよう支援します。 > > 評価：726人のユーザーによる評価は**3.8/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Epos Nowの対象ユーザー 受賞歴のある弊社の独立した小売システムおよびホスピタリティ・システムは、あらゆる規模のビジネスで実証されており、公式のオンライン満足度は10点中9点を記録しています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **3.8/5** | 726 レビュー | | 使いやすさ | 3.8/5 | レビュー全体に基づく | | カスタマー・サポート | 3.6/5 | レビュー全体に基づく | | 価格の妥当性 | 3.6/5 | レビュー全体に基づく | | 機能 | 3.8/5 | レビュー全体に基づく | | おすすめ率 | 60% | (6/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Epos Now - **ロケーション**: Orlando, アメリカ - **設立**: 2011 ## ビジネスコンテキスト - **価格プラン**: $349.00 - **対象となる企業**: 自営業, 2～10, 11～50, 51～200 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: スペイン語, 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, アラブ首長国連邦, イギリス, オーストラリア, カナダ, ガーンジー, ジャージー, スペイン, ニュージーランド, マルタ, マン島, メキシコ ## 機能 - Bar Tab Management - Barcode/Ticket Scanning - For Bakeries - Kitchen/Menu Management - PCI準拠 - Payment Gateway Integration - Price/Margin Management - Real-Time Data - Third-Party Integrations - アクセス制御・許可 - オンサイト印刷 - オンライン決済 - カスタマー管理 - クレジットカード処理 - タッチスクリーン - デビットカード／クレジットカード処理 - ブランディングのカスタマイズ - マルチストア - モバイル・アクセス - モバイル決済 - リモートアクセス／コントロール - レポートと統計 - レポート／分析 - 予約管理 - 個別チェック - 割引管理 - 取引のモニタリング - 取引履歴 - 受注 - 在庫管理 - 在庫管理 - 小売在庫管理 - 従業員管理 - 注文履行 - 注文管理 - 注文自動化 - 注文追跡 - 発注管理 - 直接払い - 経理 - 経理統合 - 表管理 - 複数支払いオプション - 請求、インボイス - 販売時点情報管理 (POS) - 購入、受領 - 電子決済 - 領収書管理 - 顧客アカウント - 顧客データベース ... さらに15件の機能 ## 統合 (合計26件) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Mailchimp - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 Accounting ... さらに11件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software) ## 関連カテゴリー - [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software) - [フードサービスソリューション](https://www.capterra.jp/directory/20025/food-service-management/software) - [レストラン管理ソフト](https://www.capterra.jp/directory/20026/restaurant-management/software) - [在庫管理システム](https://www.capterra.jp/directory/30006/inventory-management/software) - [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software) ## 代替製品 1. [Square Point of Sale](https://www.capterra.jp/software/154907/square-point-of-sale) — 4.6/5 (3032 reviews) 2. [Clover](https://www.capterra.jp/software/166759/clover) — 3.8/5 (576 reviews) 3. [PayPal Point of Sale](https://www.capterra.jp/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Shopify POS](https://www.capterra.jp/software/205337/shopify-pos) — 4.6/5 (242 reviews) 5. [Boulevard](https://www.capterra.jp/software/180087/boulevard) — 4.6/5 (367 reviews) ## レビュー ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *2025年8月9日* | 小売 | おすすめ評価：10.0/10 > > **良いポイント**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **改善点**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *2026年1月3日* | 飲食店 | おすすめ評価：10.0/10 > > **良いポイント**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **改善点**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Great support" — 5.0/5 > **Andrea** | *2026年6月11日* | ホスピタリティ | おすすめ評価：9.0/10 > > **良いポイント**: EPOS System is so easy to use, and the service from the team is great. The security of the systems is so thorough. > > **改善点**: Sometimes it can be over whelming all the different functions it can do, and a little complicated. Its not a cheap system but worth it. > > Great service, great support, and easy to navigate. We wouldn't be without our EPOS System for our business. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **認証済みレビュアー** | *2026年4月23日* | ホスピタリティ | おすすめ評価：0.0/10 > > **良いポイント**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **改善点**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- ### "Please for the love of God avoid them at all costs\!\!\!" — 1.0/5 > **Godwin** | *2026年4月4日* | スーパーマーケット | おすすめ評価：0.0/10 > > **良いポイント**: I find it very difficult to say there is anything I like about Epos Now after my experience. If I have to, I'd say having a convenient till system and back office available in one solution made the managing sales easier. > > **改善点**: They would make up anything to sell their product and would ignore any request to cancel your subscription then keep charging you even after your subscription has been cancelled. Epos Now are a very unreliable and completely untrustworthy company. > > Epos Now has got to be the worst company I have ever dealt with. First they conned me into getting their complete Epos solution by assuring me it would work with my Datalogic scanner and scale hardware. When it did not work and I complained, they claimed they never told me their solution would work with my hardware. When I made a data request to retrieve the chat between myself and their sales rep to prove I was right, I got nothing but excuses. After months of ignoring my requests, I gave them notice that I won't renew my subscription when the initial 12 month agreement ended. I closed my account in their till back office on the last day of the agreement, but they still charged me for the upcoming month. When I called their support to complain, they claimed I never sent them any notice to terminate my agreement, even though I had forwarded the email I sent to them over a month before and had also sent a letter via special delivery which they did confirm they had received. Eventually they closed my account. Not trusting them, I contacted my bank to block them from debiting money from my account. Months later and they are still trying to collect money from my account. When I call or try to contact them via live chat, all I get is promises they'll get someone who can help to call me back, which they never do. I would not recommend Epos Now to even my worst enemy. ----- ページ：1 / 30\ 次へ: [次ページ](https://www.capterra.jp/software/152638/epos-now?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/152638/epos-now) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ