--- description: Hostawayを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostawayとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [予約システム](/directory/20032/reservations/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.jp/software/152433/hostaway ページ：1 / 66\ 次へ: [次ページ](https://www.capterra.jp/software/152433/hostaway?page=2) > Hostawayなら、高度な自動化、マーケティング、コミュニケーション、レポート作成ツールを活用して、ビジネスの成長と管理を支援することができます。 > > 評価：1608人のユーザーによる評価は**4.8/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Hostawayの対象ユーザー 2,000～5,000件以上の物件を管理できる、成長中のバケーションレンタル・マネージャーです。年中無休の優れたサポートを備えた単一ソフトウェアプラットフォームで、あらゆるレンタルチャネル、ゲストの予約、メッセージなどをシームレスに管理することができます。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.8/5** | 1608 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.7/5 | レビュー全体に基づく | | 価格の妥当性 | 4.6/5 | レビュー全体に基づく | | 機能 | 4.7/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Hostaway - **ロケーション**: Helsinki, フィンランド - **設立**: 2015 ## ビジネスコンテキスト - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, オランダ語, ギリシャ語, スペイン語, チェコ語, デンマーク語, ドイツ語, フィンランド語, フランス語, ポルトガル語, 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イギリス, イタリア, イラク, インド, インドネシア さらに199件 ## 機能 - CRM - GDS／OTA統合 - Third-Party Integrations - インセンティブ管理 - オポチュニティ管理 - オンライン予約 - オンライン決済 - カスタマー・サポート - カレンダー管理 - キャンペーン管理 - ゲスト体験管理 - コミュニケーション管理 - チャネル分析 - チャンネル管理 - ドキュメント管理 - ハウスキーピング管理 - パイプライン管理 - パフォーマンス測定基準 - パートナー・ポータル - パートナー管理 - プロモーション管理 - マルチチャネル管理 - マルチチャネル販売 - マーケティングの自動化 - メンテナンス管理 - リード管理 - レポートと統計 - レポート／分析 - 予約メモ - 予約管理 - 予約管理 - 動的価格設定 - 収益管理 - 在庫管理 - 従業員管理 - 決済処理 - 注文管理 - 物件データベース - 経理 - 評価管理 - 財産管理 - 販売時点情報管理 (POS) - 連絡先管理 - 部屋インベントリ ## 統合 (合計61件) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... さらに46件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) ## 関連カテゴリー - [プロパティマネジメントシステム（賃貸）](https://www.capterra.jp/directory/30929/rental-property-management/software) - [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software) - [チャンネル管理ソフト](https://www.capterra.jp/directory/30678/channel-management/software) - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) - [ホテルチャネル管理ソフト](https://www.capterra.jp/directory/31615/hotel-channel-management/software) ## 代替製品 1. [Buildium](https://www.capterra.jp/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 2. [Guesty](https://www.capterra.jp/software/159377/guesty) — 4.4/5 (480 reviews) 3. [Lodgify](https://www.capterra.jp/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [Aiosell](https://www.capterra.jp/software/194709/aiosell) — 4.8/5 (73 reviews) 5. [OwnerRez](https://www.capterra.jp/software/100831/ownerrez) — 4.9/5 (270 reviews) ## レビュー ### "Strong Platform for Scaling Property Management" — 5.0/5 > **Duy** | *2026年2月27日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: We’ve had a very positive experience using Hostaway to manage our growing short-term rental portfolio. As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability — and Hostaway delivers on those fronts. The channel manager is reliable and integrates well with Airbnb, Vrbo, and direct booking channels. Calendar syncing has been consistent, which is critical when managing multiple properties. Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload. We especially appreciate the flexibility of the reporting features. Owner statements, revenue tracking, and payout visibility make it easier to maintain transparency with property owners. The system also integrates well with third-party tools, which allows us to build a more customized tech stack as our business grows. Customer support has been responsive and helpful when we’ve needed assistance, and the platform continues to evolve with new features that support professional property managers — not just individual hosts. Overall, Hostaway has been a strong operational backbone for scaling our short-term rental business. We would recommend it to property managers looking for a robust, growth-oriented PMS solution. > > **改善点**: One area that could be improved is the reporting and accounting depth. While the core reports work well, customizing owner statements and financial breakdowns can require extra manual work or third-party tools. Some features also have a learning curve, especially when setting up automations and integrations. Improvements in UI simplicity and more built-in accounting flexibility would make the platform even stronger. ----- ### "Happy with Hostaway" — 5.0/5 > **Hans** | *2026年5月13日* | 不動産 | おすすめ評価：9.0/10 > > **良いポイント**: We’ve had a very positive experience using Hostaway for managing our vacation rental properties. The platform is user-friendly, efficient, and makes it much easier to manage listings across multiple booking channels like Airbnb, VRBO, and Booking.com all in one place. One of the biggest advantages of Hostaway is the seamless channel integration and synchronization. It helps prevent double bookings, keeps calendars updated automatically, and simplifies the entire management process. The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional. Another standout feature is the excellent customer support. The team is responsive, knowledgeable, and genuinely committed to helping users succeed. Anytime we’ve needed assistance, the support staff has been patient, informative, and quick to resolve issues. Hostaway has helped streamline our business, improve efficiency, and make property management far less stressful. We highly recommend it to anyone managing short-term rentals and looking for a reliable, professional property management platform. > > **改善点**: At this time, we honestly do not have any negatives to report about Hostaway. Our experience has been very positive overall. The platform has been reliable, easy to use, and extremely helpful for managing our property listings across multiple booking channels. The integrations work smoothly, the automation tools save us a lot of time, and the customer support team has been excellent whenever we’ve needed assistance. So far, Hostaway has met or exceeded our expectations, and we look forward to continuing to grow our business using their platform. > > I had an outstanding experience working with \[sensitive content hidden\] at Hostaway. From start to finish, \[sensitive content hidden\] was incredibly kind, supportive, patient, and extremely knowledgeable. She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com. What really stood out was her professionalism and willingness to help every step of the way. No question was too small, and she always explained things clearly and thoroughly. Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand. Her expertise and customer service exceeded our expectations, and we truly appreciate the dedication she showed in helping our business get fully operational. Hostaway is fortunate to have someone like \[sensitive content hidden\] on their team. Highly recommend \[sensitive content hidden\] to anyone needing assistance she delivers exceptional customer service and genuinely cares about helping clients succeed. ----- ### "Double booking" — 1.0/5 > **Chadd** | *2026年7月24日* | 不動産 | おすすめ評価：0.0/10 > > **良いポイント**: I like the platform but there are issues here. The whole point of me moving over to this platform is to avoid double bookings and I have had several since coming over here. > > **改善点**: I chose Hostaway to help manage my short-term rental business, but my experience has been disappointing. I experienced a double booking that should have been prevented by the software, resulting in the cancellation of a guest reservation. This caused unnecessary stress, affected my reputation as a host, and cost me valuable time. I expected the platform to reliably synchronize calendars and prevent booking conflicts. Unfortunately, that was not my experience. While the platform offers many features, reliability is the most important aspect of property management software, and this issue significantly impacted my business. I hope Hostaway addresses these problems so other hosts don't experience the same situation. > > The overall experience far has been poor and communication is not strong. Their go to is it will take 48 hours. ----- ### "Website pro" — 5.0/5 > **Kathy** | *2026年5月6日* | ホスピタリティ | おすすめ評価：8.0/10 > > **良いポイント**: \[sensitive content hidden\] Helped me get my site fixed when converting over from standard to pro site. Im very happy with the customer support I have recieved. > > **改善点**: That I did not call sooner. I procrastinated to not deal with customer service but Nino made things easy and stress free > > Happy customer...I have used several systems and Hostaway is simple to use allowing me to focus on more important things ----- ### "Fantastic onboarding journey" — 5.0/5 > **Catalin** | *2026年5月21日* | 病院、ヘルスケア | おすすめ評価：9.0/10 > > **良いポイント**: Ease of use, AI, sync with Airbnb VRBO Google, the onboarding with Fatih who is amazing and always patient and calm and knowledgeable > > **改善点**: - overbookings on the integration phase , - would love to print directly all recent bookings / checkings without exporting cvs , improvement suggestions: compliance ----- ページ：1 / 66\ 次へ: [次ページ](https://www.capterra.jp/software/152433/hostaway?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/152433/hostaway) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ