--- description: Hostawayを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostawayとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [予約システム](/directory/20032/reservations/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.jp/software/152433/hostaway ページ：1 / 66\ 次へ: [次ページ](https://www.capterra.jp/software/152433/hostaway?page=2) > Hostawayなら、高度な自動化、マーケティング、コミュニケーション、レポート作成ツールを活用して、ビジネスの成長と管理を支援することができます。 > > 評価：1623人のユーザーによる評価は**4.8/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Hostawayの対象ユーザー 2,000～5,000件以上の物件を管理できる、成長中のバケーションレンタル・マネージャーです。年中無休の優れたサポートを備えた単一ソフトウェアプラットフォームで、あらゆるレンタルチャネル、ゲストの予約、メッセージなどをシームレスに管理することができます。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.8/5** | 1623 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.7/5 | レビュー全体に基づく | | 価格の妥当性 | 4.6/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Hostaway - **ロケーション**: Helsinki, フィンランド - **設立**: 2015 ## ビジネスコンテキスト - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, オランダ語, ギリシャ語, スペイン語, チェコ語, デンマーク語, ドイツ語, フィンランド語, フランス語, ポルトガル語, 英語 - **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イギリス, イタリア, イラク, インド, インドネシア さらに199件 ## 機能 - CRM - GDS／OTA統合 - Third-Party Integrations - インセンティブ管理 - オポチュニティ管理 - オンライン予約 - オンライン決済 - カスタマー・サポート - カレンダー管理 - キャンペーン管理 - ゲスト体験管理 - コミュニケーション管理 - チャネル分析 - チャンネル管理 - ドキュメント管理 - ハウスキーピング管理 - パイプライン管理 - パフォーマンス測定基準 - パートナー・ポータル - パートナー管理 - プロモーション管理 - マルチチャネル管理 - マルチチャネル販売 - マーケティングの自動化 - メンテナンス管理 - リード管理 - レポートと統計 - レポート／分析 - 予約メモ - 予約管理 - 予約管理 - 動的価格設定 - 収益管理 - 在庫管理 - 従業員管理 - 決済処理 - 注文管理 - 物件データベース - 経理 - 評価管理 - 財産管理 - 販売時点情報管理 (POS) - 連絡先管理 - 部屋インベントリ ## 統合 (合計59件) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... さらに44件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) ## 関連カテゴリー - [プロパティマネジメントシステム（賃貸）](https://www.capterra.jp/directory/30929/rental-property-management/software) - [貸し別荘システム](https://www.capterra.jp/directory/30616/vacation-rental/software) - [チャンネル管理ソフト](https://www.capterra.jp/directory/30678/channel-management/software) - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) - [ホテルチャネル管理ソフト](https://www.capterra.jp/directory/31615/hotel-channel-management/software) ## 代替製品 1. [Buildium](https://www.capterra.jp/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 2. [Guesty](https://www.capterra.jp/software/159377/guesty) — 4.4/5 (485 reviews) 3. [Lodgify](https://www.capterra.jp/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [Aiosell](https://www.capterra.jp/software/194709/aiosell) — 4.8/5 (75 reviews) 5. [OwnerRez](https://www.capterra.jp/software/100831/ownerrez) — 4.9/5 (271 reviews) ## レビュー ### "Streamlined Management with Room for Customization" — 5.0/5 > **Garret** | *2026年8月27日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: Comprehensive channel management: Syncing calendars, listings, and pricing across major platforms (Airbnb, VRBO, Booking.com) works reliably without double-booking issues. All-in-one automation: The messaging automation and guest management tools save significant time on daily administrative tasks. Exceptional human customer support: The support team is remarkably knowledgeable, responsive, and easy to deal with. A special shoutout to \[sensitive content hidden\], who was incredibly helpful and clearly knows the product inside and out. User-friendly interface: Navigation and central dashboard give a clear snapshot of operations at a glance. > > **改善点**: Learning curve: Initial setup and configuration take time to get everything aligned properly. Mobile app limitations: While functional, the mobile app lacks a few advanced features available on the web version. > > Hostaway has streamlined vacation rental operations by centralizing messaging, reservations, and distribution into a single platform. The standout customer support—especially team members like \[sensitive content hidden\]—makes navigating any issues straightforward. Once fully configured, it significantly cuts down manual workload, making it a reliable solution for managing multiple properties efficiently. ----- ### "Hostaway sync with Quickbooks" — 5.0/5 > **Debbie** | *2026年8月23日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: \[sensitive content hidden\] was great in explaing how I can successfully sync Hostaaway with Quickbooks. Saved me a huge amount of manual time :) Thank you x > > **改善点**: Nothing of note. It can be a bit complicated but the support team are really helpful in explaining it to me ----- ### "Be Extremely Careful Before Signing with Hostaway" — 1.0/5 > **Marco** | *2026年7月22日* | ホスピタリティ | おすすめ評価：1.0/10 > > **良いポイント**: Their sales team is very convincing, but the experience after signing up was completely different\!\!\! > > **改善点**: What I liked least was the cancellation process and the lack of flexibility after the initial onboarding. > > If you're a property manager considering Hostaway, my advice is simple: fully understand the contract before signing. Our company signed up, attended only the initial onboarding session, and quickly realized the platform was not the right fit for our business. We sent a written cancellation request immediately after our first onboarding meeting, before migrating our operations or fully implementing the software. Although Hostaway later confirmed in writing that our one-year agreement had been waived and that our subscription and account had been fully canceled, we were still billed for two additional monthly subscription fees. We disputed the charges with our credit card company but were unsuccessful. My biggest takeaway is not about the software itself—every PMS works differently and may be a great fit for some businesses. My concern is the contractual commitment and the cancellation process. If you're evaluating Hostaway: Read every contract provision carefully before signing. Ask detailed questions about the cancellation policy, notice period, and billing obligations. Don't assume that discovering during onboarding that the platform isn't the right fit will allow you to walk away without financial consequences. Keep every communication in writing. I wish I had known all of this before signing. I hope sharing my experience helps other property managers make a fully informed decision before committing. ----- ### "A great start with Hostaway" — 5.0/5 > **Maria** | *2026年8月8日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: Hostaway has made managing multiple properties and bookings much easier by bringing everything together in one place. The platform offers a wide range of features and integrations that help us automate many of our daily tasks and keep our operations organised. I would also particularly like to mention Fatih from the onboarding team. He was fantastic throughout the entire onboarding process. The training sessions were very clear and easy to follow, and he has a great ability to explain even the more complex features in a simple and practical way. He was always friendly, patient, attentive and happy to answer all our questions. Having this level of support made the transition to Hostaway much smoother for us. > > **改善点**: As we are still relatively new to Hostaway, we haven't had enough time to explore the platform in depth and identify any major downsides. So far, the main areas we feel could be improved are related to workflow and ease of use. For example, some changes need to be made directly on the specific booking platform rather than through Hostaway, which can make certain tasks less convenient. Another small frustration is that when we receive a notification for a new guest message and click on it, it takes us to the Hostaway homepage rather than directly to the relevant conversation in the inbox. It would be much more practical if notifications linked straight to the message. These are relatively minor points, though, and overall our experience so far has been very positive. > > Overall, our experience with Hostaway has been very positive. It is a comprehensive property management platform that has helped us streamline our operations, manage bookings across different channels and automate many repetitive tasks. There is naturally a learning curve because of the number of features available, but the onboarding process made this much easier. Fatih who conducted our training, was excellent and made a real difference to our experience. His knowledge of the platform, clear explanations and friendly approach gave us confidence to start using Hostaway from the beginning. Overall, we feel well supported and very positive about our decision to use the platform. ----- ### "Great software for large portfolios across multiple platforms" — 4.0/5 > **認証済みレビュアー** | *2026年9月8日* | ホスピタリティ | おすすめ評価：9.0/10 > > **良いポイント**: Hostaway is a great hub for managing reservations from multiple platforms. I like that Hostaway allows you to import and export a listing to multiple platforms and edit those listings (along with rules, amenities, etc) all within the Hostaway platform. I also like that Hostaway allows for mobile access and that the calendar syncs across listing platforms. > > **改善点**: The mobile usage of Hostaway is sometimes difficult to navigate. Some features are not available on mobile, like creating owners’ stays or clicking on a property’s links to platform-specific listings. Additionally, sometimes Hostaway does not sync correctly, and will allow for bookings to be accepted despite a calendar block. I would also love for Hostaway to adopt better mother/child listing options - for example, we have one listing where guests can rent one unit, two adjoining units, or the entire building (three separate listings). While we are able to place the individual unit under the two adjoining units, we are then unable to place the two adjoining units under the listing for the entire building. > > I use Hostaway on a daily basis to manage reservations for 100+ short term vacation rentals across VRBO, Airbnb, and more, including on our own website. I mostly use Hostaway for the calendar view, creating direct reservations, and viewing guest messages. I would highly recommend Hostaway for anyone with a large portfolio. ----- ページ：1 / 66\ 次へ: [次ページ](https://www.capterra.jp/software/152433/hostaway?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/152433/hostaway) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ