キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Lucky Orangeの概要

Lucky Orangeで訪問者がコンバージョンしない理由や、売上を伸ばしてリードを獲得する方法を学びましょう。数秒でインストールが可能です。コーディング経験は必要ありません。Lucky Orangeのコンバージョン率最適化ツール・スイートは、ダイナミック・ヒートマップ、セッション記録、ライブ・チャットおよびライブ・ビュー、訪問者プロファイル、アンケート、お知らせ、フォーム分析、コンバージョン・ファネル、リアルタイム・ダッシュボードという10個のツールを1ツールの価格で提供します。今すぐ7日間の無料トライアルをお試しください。

Lucky Orangeの対象ユーザー

Fortune 500企業、ソロプレナーにかかわらず、Lucky Orangeは、売上向上およびリード獲得を目指す30万以上のWebサイトから信頼されています。プランはビジネスの成長に合わせて拡張できます。

Lucky Orangeソフトウェア - 1
Lucky Orangeソフトウェア - 2
Lucky Orangeソフトウェア - 3
Lucky Orangeソフトウェア - 4
Lucky Orangeソフトウェア - 5

Lucky Orangeをご存知でしょうか? 別の人気製品との比較

Lucky Orange

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VS.
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機能
連携サービス
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価格の妥当性
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緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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この製品の機能は、まだレビュアーから評価されていません。

Lucky Orangeの評判・レビュー

評価ポイント

総合評価
4.7
使いやすさ
4.7
カスタマーサービス
4.7
機能
4.6
価格の妥当性
4.6

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001

評価別レビュー

5
76%
4
19%
3
4%
2
1%
Raad
Raad
ヨルダンのMarketing Director
認証済みLinkedInユーザー
マーケティング、広告, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

BEST app to understand why your customers aren't converting

5.0 4 年前

良いポイント:

I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

改善してほしい点:

The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.

Lucky Orangeからの返信

4 年前

These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way. Cheers - Justin from Lucky Orange P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into [email protected], we can also take you through the steps.

Jordan
オーストラリアのHead of IT
小売, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Great product, but I wish there was more.

4.0 先月 新着

製品を使ってみた感想: 90% Positive, I'm left wanting more often than not as we have far too many platforms doing too many things. If there was say a in-built way to marry up orders placed on a e-commerce site to the recording of their journey through the site that would be the best case scenario for us.

良いポイント:

The customer support uses in heatmaps and live chat are the key reasons for us to purchase Lucky Orange.

改善してほしい点:

The pre-made integrations for Bigcommerce seem to leave us wanting. The support and developer docs feel stale and lacking also. The support team itself was very helpful when I had to reach out to them, I'm referring specifically about the support docs at https://help-preview.luckyorange.com/ as all the answers are rather generic.

Lucky Orangeからの返信

3 週間前

Thank you for your review, Jordan. Love to hear that your team has been able to use heatmaps and live chat to bring a better experience to your visitors and customers. We appreciate your feedback regarding our BigCommerce integration and have already passed along your comments to our help document team. Regarding your request to "marry up" orders to recordings, this capability already exists within our app through our custom API. Using custom API, you can pass in an ordered event which will then connect it to your customer. Our team would be more than happy to show you how to set it up. Simply send an email to [email protected] referencing this review to get started. I look forward to hearing from you soon! Best Regards - Emilia from Lucky Orange

eric
アメリカのEVP Revenue
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Its good but could be better

3.0 先月 新着

製品を使ってみた感想: It was great when we first started using it; provided us with much-needed insight. But with the change in pricing and lack of product improvements, it's hard to justify the monthly cost.

良いポイント:

I like the user interface and how data is displayed.

改善してほしい点:

The pricing change made it less attractive for the value we received.

Lucky Orangeからの返信

3 週間前

We appreciate your feedback, Eric. It’s great to hear that you enjoy our user interface and data display. Analyzing your visitors is much easier when you can easily interpret the data and see exactly how people interact with your website. We appreciate your feedback about our pricing. Our tool continues to evolve to grow with your business, which includes regularly releasing new features and integrations. Over the last year we’ve launched multiple question surveys, optimizable segments, a new Optimizely integration among other features. I would be happy to talk more about our pricing and walk you through our newest features. Simply reply to my email to connect. I look forward to hearing from you soon. Best regards - Kelsey from Lucky Orange

Quynh
オーストラリアのSenior Marketing Specialist
Eラーニング, 11~50人規模の会社
使用期間: 1年以上
投稿経路

The heatmapping and website analysis tool you need for your business

5.0 先月 新着

製品を使ってみた感想: It has been quite good and was a good transition away from another provider we used to have that didn't really give us the information we needed.

良いポイント:

I like that it provides a very easy display of your heatmapping so that you can make changes and adjustments to your site/landing pages for better conversion.

改善してほしい点:

The funnel feature doesn't seem to work at all. It doesn't accurately track how far people make it through your funnel...and the data retention that Lucky Orange has is quite minimal. It'd be great if we could see data that extends beyond 60 days...

Lucky Orangeからの返信

4 週間前

Thank you for your review, Quynh! We love that you’ve been able to gain so much insight from our tools! Heatmaps are a powerful way to see where people interact with your website. Visitor behavior really makes a huge difference in your conversion optimization efforts. Regarding your cons, could you please reach out to [email protected] referencing this review? Lucky Orange offers extended data storage beyond 60 days, and we would be happy to walk you through it. Additionally, we would like to investigate what you’re experiencing with our conversion funnels. Simply send us an email to get the ball rolling. We look forward to hearing from you soon! Cheers - Emilia from Lucky Orange

Ripon
アメリカのIT Executive
教育管理, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

It helps me to optimize our website smoothly.

5.0 9 か月前

製品を使ってみた感想: Lucky Orange also offers user polls, which allow us to get feedback from our visitors. This feedback can be used to make improvements to the website and give our visitors a better experience.

良いポイント:

Lucky Orange offers heatmaps, which allow you to quickly and easily view how visitors are interacting with a website. This helps to identify problem areas and optimize the user experience.Lucky Orange provides visitor recordings, which allow me to view how individual visitors are interacting with our website. This helps to keep track of their activities and identify any problems or areas for improvement.

改善してほしい点:

Lucky Orange is a paid service, so it can be expensive for some businesses.Lucky Orange is only compatible with certain web browsers and operating systems, so it may not work for all users.Lucky Orange is a complex service, so it can be difficult for some users to understand and use.

Lucky Orangeからの返信

9 か月前

Appreciative of your detailed review, Ripon! Our user surveys, heatmaps and visitor recordings are all about giving you a clear picture of visitor behavior to improve your website experience. Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. When you can see what's happening on "the other side of the screen," you get a front seat to your customers' online interactions. Thanks for sharing the Lucky Orange love, and we're always here should you need anything! Cheers - Bradley from Lucky Orange