キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Benchmark Gensuite EHSとは？
Benchmark ESG™ | Gensuiteの包括的かつクラウド・ベースの環境・社会・ガバナンス (ESG) ソフトウェアは、リスクとコンプライアンス、EHS、持続可能性、プロダクト・スチュワードシップ、信頼性の高い調達を管理します。20年以上にわたり、120以上の企業がBenchmarkを信頼し、サービスを利用してきました。迅速な投資収益率の向上と優れたカスタマー・サービスを提供するBenchmarkは、組織によるESGプログラムの運用を支援し、世界中の主要なステークホルダーに投資グレードのデータを提供します。
Benchmark Gensuite EHSの対象ユーザー
航空宇宙、防衛、製造、産業、労働衛生、化学、エネルギーおよび電力、建設、農業業界の中規模組織。
Benchmark Gensuite EHSをご存知でしょうか？
別の人気製品との比較
Benchmark Gensuite EHS
Benchmark Gensuite EHSの他のおすすめ代替製品
Benchmark Gensuite EHSの評判・レビュー
Best EHS Software
製品を使ってみた感想： We have increased near miss reporting and employee engagement beyond expectations
良いポイント:
Training tracker and all the apps have added so much value and help the culture shift in the Organization
改善してほしい点:
No Security gate log to manage emergency evacuations
Love Benchmark
製品を使ってみた感想： Once integrated across the organization, all incidents and corrective actions will be entered into the system. I currently keep all the information on an excel spreadsheet and I have zero visibility into the status of corrective actions.
良いポイント:
Action Tracking System – It holds everyone accountable and escalates to ensure everything gets done. The ability to customize the system.Looking forward to purchasing and utilizing other modules.
改善してほしい点:
I would love to see the ability to see Benchmark and TapRoot to talk to each other for Root Cause Analysis or another tool that can help with configuring for root cause analysis.
Powerful, but inflexible
製品を使ってみた感想：
The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected.
Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there.
Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users.
Here's what I hear most:
' Metrics run from different reporting areas in Gensuite do not match
' Mobile applications not working together
' Offline not working
' Bar and QR codes do not work
' Why is Gensuite re-formatting pages again?
' Why do we have to 'pay' to get 'basic functionality?'
' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap.
Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.
Benchmark Gensuiteからの返信
8 年前
Denise, we loved talking with you and your team about new ideas for simplification projects, mobile, and report improvement projects during our in-person visit earlier this month. We are actively working to address the improvement areas discussed regarding reports and are committed to working with you to improve the functionality. We are happy to report that with the latest update to the Gensuite Mobile app, the user issues your team was experiencing are addressed and based on your additional feedback we are looking at further mobile updates to enhance the Inspection Tool workflow. Thanks again for your engagement and partnership, we remain committed to delivering the highest quality solutions to meet your business process needs. - Andy Cox (VP, Customer Services & Development)
Benchmark Gensuite EHS - PCC
良いポイント:
The functionality, the ease of use, and the innovation and expansion of the technology. Since 2015 it’s only gotten better and better! From an application standpoint, I really like the Concern Reporting - great for everyday use and engagement. Instant Insights is also great for reporting both up and down
改善してほしい点:
Training Tracker deployment has been a bit more challenging than anticipated.
The Mark
製品を使ってみた感想： User interface is the not easiest but I am a consistent user so it helps. But other designated employees that don't use the software as often are stumbled regularly.
良いポイント:
Refrigerant tracking for our stores is made simple.
改善してほしい点:
User interface is a bit lackluster for inconsistent users.
