Domotz

We needed an intuitive but robust network monitoring solution

良いポイント:

As an MSP managing multiple unique networks, we sought a robust solution for network and systems monitoring across a large number of environments. Our critical requirement was that the solution be easy to deploy and intuitive, as we have a large number of staff relying on it daily. Domotz has met our needs exceptionally well. After initiating a proof of concept, it became evident that Domotz would significantly enhance our operational capabilities. The setup was quick and straightforward, allowing us to see immediate improvements in network management and monitoring. Our interactions with the Domotz team have been consistently positive, especially with the account management department. Their proactive approach in ensuring the software meets our needs, coupled with regular updates on new features, is a testament to their excellent customer service. The technical support team is responsive and receptive to feedback, which has been instrumental in refining the product. As new features continue to be introduced, we look forward to seeing further enhancements.

改善してほしい点:

No obvious downsides. We look forward to seeing what new features and functionality are coming in the future.

A fair review of Domotz

製品を使ってみた感想： It has been good. The system is easy to use and can be deployed to an average client network in a matter of 30 minutes.

良いポイント:

Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely manages switches that previously required a remote session with another onsite system. All of this and more at a price that is extremely competitive with Auvik and others. They have good pricing that gets better as you grow your need.

改善してほしい点:

The setup of virtualized domotz agents, particularly hyperv, is inconsistent, with it not working at all on the latest hyperv virtual networking without more involved intervention into the linux system domotz is running in.

Domotz has been a game-changer for managing my network and devices remotely.

良いポイント:

Easy remote access, real-time alerts, and comprehensive network monitoring.

改善してほしい点:

Interface can be overwhelming at first, and occasional latency in device detection.

Simply & Effective

製品を使ってみた感想： Of all the network monitoring services that I have tested, Domotz is unfortunately the simplest to use with the optimal number of alerts. I am sure Zabbix would be a better solution, but the learning curve is too difficult for a small IT team. I originally was using their remote access tool, but it lacked the necessary security measures for our networks. I do run an additional tool internally for scanning internal assets with greater details, but Domotz does a good enough job for when I am out of the office and need to monitor general health. I believe I could customize Domotz a lot more than I have, but just have not had the time to dig into that side of the service due to workload.

良いポイント:

Simple setup especially for small networks, relevant notifications on app, site device outage alerts, Android app, network health dashboard, constant development

改善してほしい点:

STP monitoring doesn't work very well, does not support multiple network monitors on same network for redundancy, does not integrate with Tailscale or Twingate, Network Topology is not accurate, does not support linking sites to see outages across multiple isolated networks, frequent service outages, external port security is not accurate

Domotz as my MSPs primary network monitoring solution

製品を使ってみた感想： Domotz meets our requirements for easy-to-use, easy-to-set-up network monitoring very well. The setup-and-forget nature of the platform allows us to allocate more time to assisting our customers, confident that Domotz will alert us if any attention is needed in their network environments.

良いポイント:

As a company committed to efficient network management, we have found Domotz to be a great tool for monitoring our customers’ networking environments. Our focus lies in real-time visibility rather than diving into intricate metrics and statistics. Domotz allows us to assess the overall health of our customers' network infrastructures real time and at any time of the day. Onboarding new customers is effortless.

改善してほしい点:

For customers with multiple locations and extensive VLANs, we find that the existing licensing structure does not always fully accommodate our expectations. These scenarios often necessitate the use of multiple (licensed) agents and/or coping with additional costs to lift the fixed VLAN limitation per agent.