---
description: Route4Meを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Route4Meとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [輸送管理システム](/directory/30820/transportation-management/software) > [Route4Me](/software/149633/route4me)

# Route4Me

Canonical: https://www.capterra.jp/software/149633/route4me

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次へ: [次ページ](https://www.capterra.jp/software/149633/route4me?page=2)

> ルーティングの混沌をようやく解消できます。極めて使いやすいRoute4Meは、ルートを計画して、ナビゲーション機能が組み込まれたモバイル・アプリに配信します。
> 
> 評価：411人のユーザーによる評価は**4.5/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Route4Meの対象ユーザー

Route4Me Webプラットフォームは、ルーティングおよびロジスティクス・サービスを必要とするほとんどのビジネスやチームを促進することができる垂直および水平プラットフォーム・ソリューションとして設計されています。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.5/5** | 411 レビュー |
| 使いやすさ | 4.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.5/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.3/5 | レビュー全体に基づく |
| 機能 | 4.3/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Route4Me
- **ロケーション**: Hackensack, アメリカ
- **設立**: 2009

## ビジネスコンテキスト

- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: アラビア語, イタリア語, スウェーデン語, スペイン語, タイ語, チェコ語, デンマーク語, トルコ語, ドイツ語, ノルウェー語, ハンガリー語, フィンランド語, フランス語, ヘブライ語, ポルトガル語, ポーランド語, ロシア語, 日本語, 繁体中国語, 英語, 韓国語
- **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに209件

## 機能

- 3PL管理
- GPS
- Real-Time Data
- Real-Time Updates
- Third-Party Integrations
- VINコード検索
- アラート／通知
- カスタマー管理
- スケジューリング
- ステータス追跡
- ドライバーのライブ追跡
- ドライバー管理
- パフォーマンス測定基準
- メンテナンス管理
- モバイル・アクセス
- モバイル署名キャプチャ
- ルーティング
- ルート最適化
- レポートと統計
- レポート／分析
- 作業発注管理
- 割り当て管理
- 従業員管理
- 技術者管理
- 注文管理
- 派遣管理
- 燃料管理
- 発注管理
- 発送管理
- 負荷最適化
- 走行距離追跡
- 車両管理
- 車両管理
- 輸送管理
- 通信キャリア管理
- 連絡先データベース
- 配送追跡
- 配達追跡
- 電子署名
- 顧客データベース
- 顧客ポータル

## 統合 (合計11件)

- Accela Planning
- Dynamics 365
- Google Maps
- IBM Maximo Application Suite
- IBM Sterling Order and Fulfillment Suite
- MuleSoft Anypoint Platform
- NetSuite
- Salesforce Sales Cloud
- Shopify
- WooCommerce
- Zapier

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [輸送管理システム](https://www.capterra.jp/directory/30820/transportation-management/software)

## 関連カテゴリー

- [輸送管理システム](https://www.capterra.jp/directory/30820/transportation-management/software)
- [輸送派遣ソフト](https://www.capterra.jp/directory/10048/transportation-dispatch/software)
- [車両管理システム](https://www.capterra.jp/directory/20007/fleet-management/software)
- [現場派遣管理ツール](https://www.capterra.jp/directory/30059/service-dispatch/software)
- [物流ソリューション](https://www.capterra.jp/directory/30081/logistics/software)

## 代替製品

1. [Onfleet](https://www.capterra.jp/software/142633/onfleet) — 4.6/5 (96 reviews)
2. [Motive](https://www.capterra.jp/software/138669/motive) — 4.5/5 (1688 reviews)
3. [Tookan](https://www.capterra.jp/software/218952/tookan) — 4.1/5 (77 reviews)
4. [Detrack](https://www.capterra.jp/software/188592/detrack) — 4.7/5 (97 reviews)

## レビュー

### "A company that sets the bar high for customer service" — 5.0/5

> **Joe** | *2025年12月23日* | 宗教団体 | おすすめ評価：10.0/10
> 
> **良いポイント**: Customer Service is amazing—got a person on the phone in seconds and they were easy to work with and went above and beyond expectations and even hopes\!
> 
> **改善点**: Software of this type is hard to navigate if it’s new to you. I could find what I wanted to do well enough, but the learning curve is not easy. Thankfully, the company knows this and offers training and support.
> 
> We are gifted the use of this software to run our Christmas Day Dinner every year. We prepare 1,000 hot meals for free and we deliver 200-400 meals using this system which takes what used to be days-long process and gets it done in minutes.

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### ""User-Friendly, 24/7 Support, and Powerful Route Optimization"" — 5.0/5

> **Mudassir** | *2025年12月29日* | 環境サービス | おすすめ評価：10.0/10
> 
> **良いポイント**: User Friendly, 24/7 support, they have truly thought about everything when optimizing a route. Ability to map any file with custom mapping and export the results.
> 
> **改善点**: It does not optimize by days of the week.  Takes a bit of getting used to but is user friendly and the training and support staff help.
> 
> My overall experience with Route4me has been a very positive one.  Excellent support staff who are knowledgeable and are honest enough to say if they don't have the answer, but the best part is they find the answer and get back to you.

-----

### "Technical support and customer follow through terrible" — 2.0/5

> **Ron** | *2019年4月6日* | 教育管理 | おすすめ評価：0.0/10
> 
> **良いポイント**: Looked like good value, and ease of use.
> 
> **改善点**: Technical support.  Some features could not be made to work.  Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software.  To insure that I was able to be up and running before the end of my 7 day free trial.  I was promised the demo daily, and it never happened.  I actually had three appointments for the demo.  The first was never confirmed.  The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial.  The third was then rescheduled, and the team never called.  Not to start the demo, not to cancell or reshedule the demo again.  They did not call at all.  Now 2 days later, they have still not called.  The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.
> 
> Create routes to pickup our students from home and deliver them to school in the morning.  Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs.  Then in the afternoon take the students back home.  &#10;I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function.  Mainly no U Turns allowed.  the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around.  It did the same U turn in our city areas as well.  Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.  &#10;I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.&#10;I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges.  It seems to be a complete waste of time.

-----

### "I’m excited about it" — 4.0/5

> **Brit** | *2026年5月3日* | 事務用品、事務機器 | おすすめ評価：8.0/10
> 
> **良いポイント**: So far this has been the easiest routing app I’ve tried and I’ve tried several. It’s easy to put my addresses in from my Google Maps, where they are already saved, and it is pretty self explanatory. Doesn’t use a lot of technical language that I don’t understand.
> 
> **改善点**: Well I just wish they had the option to divide my stops into several days. I have 107 offices and that’s a lot to figure out when you’re not good with geography.
> 
> So far it’s excellent. The customer service is by far helpful and easy to talk to. He even emailed me back with more helpful suggestions.

-----

### "This is a great product so far." — 4.0/5

> **認証済みレビュアー** | *2026年1月29日* | 建設 | おすすめ評価：8.0/10
> 
> **良いポイント**: I love that it tracks my drivers and has custom fields to import my information. Shares where to find it and is patient.
> 
> **改善点**: I do not like that I can not transport colors to the app and  I can not get the stops bulk completed for the driving portion of my team.
> 
> It has been pretty good. Support has been able to help and answer my questions every time. The ease of the features has been let stressful.

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## リンク

- [Capterraで表示する](https://www.capterra.jp/software/149633/route4me)

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