キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
MasterControl Quality Excellenceとは?
MasterControl Inc.は、ライフ・サイエンスやその他の規制産業向けのクラウドベースの品質およびコンプライアンス・ソフトウェアを提供する大手プロバイダーです。人生を変えるような製品をより多くの人々により早く届けるというユーザーの使命と同じ使命を持っています。このプラットフォームでは、規制対象の製品開発ライフサイクル全体にわたって、デジタル化、自動化、品質とコンプライアンス・プロセスの結び付けを行うことができます。
MasterControl Quality Excellenceの対象ユーザー
MasterControlを使用すると、製品開発、臨床試験、規制関連業務、品質管理、サプライチェーン、製造など、さまざまな分野で優れた業務運営を実現することができます。
MasterControl Quality Excellenceをご存知でしょうか?
別の人気製品との比較

MasterControl Quality Excellence
MasterControl Quality Excellenceの評判・レビュー
Implementation of Doc and Training

Good system
良いポイント:
Everything is on one place, it's easy to control documents and manage training
改善してほしい点:
It's quite clunky sometimes, for example rejecting documents, managing fbs forms, audit module on it's own

Veranova -QE
製品を使ってみた感想: I always use master control every day in my scope of work. I am the trainer for the facilities and users. Found it very simple to work.
良いポイント:
Easy to use and users are able to find what they’re looking for In real time
改善してほしい点:
Publishing and search Still needs to be improved we have a lot of problems with publishing documents
MasterControl QX Review
製品を使ってみた感想: The Documents and Training module was a big implementation, but has been a huge timesaver from paper. For the process module, our company has only implemented CAPAs and Management of Change (MOC). It took a long time and much assistance from MC to implement. We will be implementing future modules in the ADAPT platform once all functionality is available due to it being more easy to customize and implement.
良いポイント:
Documents and Training is very heavily used at our organization and saves a ton of time and money. Our company also uses the process module for CAPAs and Change Control. Once it's implemented, it's easy to use and train users.
改善してほしい点:
The process module is not very customizable, and the time and cost associated with implementation is very high.
Great when it working.
製品を使ってみた感想: Great concepts for quality management and traceability, but some models are poorly executed and there are quite a few inconvenient persistant bugs.
良いポイント:
Good for capturing data in an auditable system for the production of food and pharmaceuticals, and life sciences.
改善してほしい点:
Issues with the systems are not addressed in a timely manner and are frequent. The system has quite a few bugs, like not loading pages until you click "reload this page" in your browser.
Quality Assurance Excellence
製品を使ってみた感想: I consider myself a life-long student of life sciences (biology) and technology. Although changes presents challenges at times, it forces me to be flexible and to possibly learn a new skill. AI better watch out...!
良いポイント:
OBI has been using MasterControl since 2010. It was challenging going from paper to electronic, but I have a sense of peace knowing that everyone should receive what training, access to documents, and said training, etc. I have scheduled reports and times when I audit training. Access and ability has saved me.
改善してほしい点:
Lack of transparency. As a former Information Technology staff, I understand the importance of getting things (fixing issues) done now. Unfortunately, we forget to communicate or consider how certain changes may impact the organization.
Life Science
製品を使ってみた感想: Overall, I enjoy the experience with MasterControl Quality Excellence.
良いポイント:
I love having a system that is digital (coming from someone who's always worked with a paper based system). The ease of routing all document types in all modules is one of my favorite features specifically for a company that has multiple sites)
改善してほしい点:
Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.
Quality Systems in Life Sciences
良いポイント:
The customization. MC is a useful quality system for every industry type and size.
改善してほしい点:
User friendliness isn't what MC is known for, so it is important to have dependable contacts within a company to help users navigate.
Quality Excellence for Life Sciences
製品を使ってみた感想: Everything works great and the customer service is good too.
良いポイント:
I love that fact that it is so customizable.
改善してほしい点:
Compared to everything else I have seen- there are no real cons. Perhaps the need for users to be somewhat computer literate.
Master Control and Life Sciences
製品を使ってみた感想: We have transitioned our documents to MC and it's been a lot of work but the application and helpful community through the MC Cafe, have made it much easier and more streamline. Really have enjoyed the experience as a doc admin.
良いポイント:
I really enjoy the community provided for extended learning and comparing with other professionals. It's a well-rounded, multi-faceted way to keep documents on hand and organized for multiple purposes across many departments. As a doc admin, this makes my job much easier and organization is imperative for my role.
改善してほしい点:
Truthfully, I cannot think of what I dislike about the program. With my position, it's made things much easier.
MasterControl Quality Excellence in life sciences
製品を使ってみた感想: Quite positive when I see product progress over time.
良いポイント:
Workflow flexibility and the validation process.
改善してほしい点:
Reporting still lacks flexibility for end users.
Flexible & Scalable Modern Quality Management System
製品を使ってみた感想: Overall, MasterControl Quality Excellence has been a game-changer for our company as we grow and has helped us stay at the forefront or compliance. It has removed a lot of manual work and given us confidence in regulatory inspections.
良いポイント:
MasterControl Quality Excellence (Qx) gives us the flexibility as a global organization to configure what we need, as we need it, without needing to edit code or re-validate the system. It allows us to manage compliance and track documents (with revision and access control), training, and quality events. In addition the system is hosted in the cloud, so we do not need to maintain our own infrastructure or IT team solely for the software. By being in the cloud, we receive frequent quarterly upgrades with new features, monthly defect patches, and global 24/7 availability. We also utilize the VxT validation tool, which cuts our quarterly upgrade validation time down to hours, and the customer support team is top-notch.
改善してほしい点:
There are some quirks to the system that take some learning, but MasterControl has developed an excellent self-study library of courses to help. In addition, the older quality events module presented some configuration limitations that required us to adapt our processes to match MasterControl rather than the other way around. Fortunately, MasterControl's replacement of this module, Advanced Quality Event Management, just launched in 2024 and is alleviating this pain point.
User experience
製品を使ってみた感想: A mostly positive experience with the system, with some minor improvement it could be exactly what we need to have to maintain our processes.
良いポイント:
Having everything in one place makes it easier to manage the document management tasks
改善してほしい点:
Sometimes there are parts of the system that are unable to be edited/updates and this can limit how we schedule our tasks
Review for box
製品を使ってみた感想: Fbs needs extra support. It couid help us to close our capas and QIs quicker
良いポイント:
Doc management js ok but the collaboration area needs improvement
改善してほしい点:
Control copy and collaboration needs more features but I know you guys will get there
Use of MasterControl
良いポイント:
Easy to use for end users and admins I like easy configuration of system and the flexibility
改善してほしい点:
Reporting is a little bit difficult, overview on quality tasks is difficult
MasterControl Quality Excellence Review
製品を使ってみた感想: My experience has been positive, I am able to search documents quicker. Like the training module features for creating exams.
良いポイント:
Training module features for creating exams and use of classes.
改善してほしい点:
Defect that happen that cause system not to function correctly. For example, completed training being relaunched.
Master Control Leads Competitors for price and ease of use
製品を使ってみた感想: Overall, we are happy and want to grow with MC capability.
良いポイント:
MC is willing to continue to update and upgrade their tool.
改善してほしい点:
Attrition of Tech Support causes some inconsistencies in support.
Documents and packets.
良いポイント:
As Document Control I like the most that you can quickly search for documents and track packets. I like a fact that we can also update documents at step 2 Doc Control and fix format etc.
改善してほしい点:
I do not like that there is no notification whenever the packet is signed off by originator at collaboration step (after update).
Great product
良いポイント:
Easy to customise according to your needs.
改善してほしい点:
Not intuitive for first time users of New processes.
System made for users not for admins
良いポイント:
Easy for endusers Easy to configure based on your needs Eforms - digitalization is easy :)
改善してほしい点:
FBS workflow tracking Reports for tarining module not all required information in one master report available
Daily User / Master Control Administrator
製品を使ってみた感想: I have setup, maintained and used multiple training database systems, this one is very basic and for the most part user friendly. The reports needs to be more user friendly. There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time wasting activities.
良いポイント:
Master Control is a user friendly, real time data management system.
改善してほしい点:
There are 2 cons to Master Control (both reports related); running reports is NOT user friendly and report layout is not detailed enough.
Master Control Quality Excellence is a compliance gem
製品を使ってみた感想: My overall experience has been great and the support team always has a live person to speak to for any questions or problems you run across.
良いポイント:
I've been working with Master Control for over 20 years as a end user. I've seen the product and services grow over the past 2 decades. It is a robust software that allows me to centrally control all Quality Management System activities. When faced with a regulatory body audit, we are able to quickly retrieve documentation and satisfy the requests. I have been complimented on how easy the system is adaptable to our companies needs as we grow.
改善してほしい点:
The only con would be Master Control has recently been modulating costs, so my advice is to be sure you are asking for explanation of what is and what is not covered when requesting a service.
Improvement
良いポイント:
The interface is easy going, the user is able to easily navigate through the system.
改善してほしい点:
Flexibility is needed in order to keep up with the companies changes

Excellent eQMS system
製品を使ってみた感想: The overall experience has been very good.
良いポイント:
It is much easier to manage the documentation. Paper records easily get lost.
改善してほしい点:
The least appealing part is the cost. The product is quite expensive but we believe it is worth it.
MasterControl review
製品を使ってみた感想: Overall good experience with MasterControl.
良いポイント:
User friendly system. Easy to track all the changes.
改善してほしい点:
Sometimes it cracks, and works slowly, but that issue resolves quickly.
MasterControl is Excellent in Quality
製品を使ってみた感想: MasterControl's configuration specialists and support are easy to work with and very helpful
良いポイント:
The ease of tracking documents through their life cycle
改善してほしい点:
The tool is so powerful that I feel I'm missing some of the functions of the system.