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ConnectWise ScreenConnect
ConnectWise ScreenConnectとは?
ConnectWise Control (旧ScreenConnect) は、高速で信頼性が高く、安全な、リモートサポート、リモートアクセス、リモート会議ソリューションです。オンライン会議では、コラボレーション、研修セッションの実施、プロジェクトアップデート、チャットなどを行うことができます。別の技術者とコラボレーションして、1つのセッションで同時に作業することができます。複数の技術者が共同でサポートセッションを行い、それぞれのスキルを活かして、より効率的に顧客をサポートすることができます。
ConnectWise ScreenConnectの対象ユーザー
ConnectWise Controlは、ITプロフェッショナル向けに設計されています。
ConnectWise ScreenConnectをご存知でしょうか?
別の人気製品との比較

ConnectWise ScreenConnect
ConnectWise ScreenConnectの評判・レビュー

Great product

Easy Way To Connect
良いポイント:
Easy of use and fast interface Support different operating system such Windows and OS
改善してほしい点:
There were so many updates. So, it needed to be updated frequently by IT.
Connect to Machines with Ease!
製品を使ってみた感想: It has been very helpful to use the remote screenconnect tool to use to connect to users machines.
良いポイント:
It helps to connect to remote machines very easily.
改善してほしい点:
The new versions have to be downloaded regularly.
It is simple to access the server with ConnectWise remotely.
製品を使ってみた感想: Mainly what we are dedicated to is structuring programmatic projects of our computer and hardware services, it is essential in this sense that when a problem arises at any time we can be 100% notified with notifications to repair the process of any program that we have in operation. on the server.This program has undoubtedly helped us a lot, we don't need to go back to work, with a home computer it's enough to be able to check the server, which is as if we were doing it live at work.
良いポイント:
Initially, it is very easy to be able to connect everything with connect wise, especially for what we use it for, which is the testing server. Reciprocally, it generates more learning information where we move very well.Many times I leave the office and I receive messages of serious concerns about server errors where technicians are waiting for my help and direction. Thanks to the program, I can easily generate this by connecting from my home and everything has gone great.
改善してほしい点:
There are some applications that are not compatible and tools that conectwise does not have at this time, other programs do.According to this, currently it will not be an impediment to change it, but in the future it may possibly be.
Connectwise tool for managing servers and workstations
製品を使ってみた感想: Very good tool to have all devices centralized to avoid connecting each time to different vpn, and to go directly to each business and different countries.
良いポイント:
The best thing is that you have all servers and workstation consoles centralized, if you have different business units or supporting other countries, you can have a better approach using Connectwise
改善してほしい点:
The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as disconnected.
Remote Management
良いポイント:
I love the responsiveness and options we get when using ScreenConnect. The Backstage has come a long way and the ability to send commands to all clients at once is a huge bonus.
改善してほしい点:
Sometimes you have to restart the service after an outage before it gets you back in.
ConnectWise ScreenConnect in the Country!
製品を使ってみた感想: Neutral! Product works, does what it says it does, we find Teams is replacing it for daily usage.
良いポイント:
It just works! Its not fancy looking, but its got all the bells and whistles!
改善してほしい点:
Talking to sales is extremely difficult to get pricing/quotes, be prepared to chase them!
Screen connect review
製品を使ってみた感想: Overall I have been pleased with the use of screen connect. Its a great mostly reliable tool and would love to use it in the future and recommend its use.
良いポイント:
How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have.
改善してほしい点:
Sometimes the connections can drop or the deployment wont work for what ever reason.
ScreenConnect is Simple to use!
製品を使ってみた感想: As a company, we're happy to use ScreenConnect for our remote management solution.
良いポイント:
It is easy to search for endpoints, add endpoints, and connecting to endpoints is as simple as a click, or adding one time support sessions.
改善してほしい点:
Sometimes it's difficult to make groups of endpoints due to the advanced filtering options
ScreenConnect is Good, But Could be Better
製品を使ってみた感想: Very good overall and would recommend. Their partnership with BrightGauge needs lots of improvement from the reporting side, but ScreenConnect itself has been very good.
良いポイント:
It's great for remote access into another users computer, even if just one of your own. Support is good and there is no downtime.
改善してほしい点:
Features like "Screen Blanking" can be very clunky. Often when I set the remote screen to be blanked out, I will have a session go to sleep, and when I get back on the screen blank setting has been disabled. This is highly frustrating when needin privacy in a remote setting.
Remote Assistance made easy with ConnectWise
製品を使ってみた感想: Overall, the product is good for it's intended purpose and easy to use.
良いポイント:
What I most like about this product is the option to connect using the browser or desktop app.
改善してほしい点:
I least liked it's display not being very clear when connected to a remote computer.
Great Remote Support System
製品を使ってみた感想: It's allows us access anywhere onto critical machines to run our operations.
良いポイント:
I like the ease of use that Screenconnect offers. It's simple, web based control center allows it to accessible anywhere.
改善してほしい点:
It can be pricey for the features. The addons function could also be a little easier to navigate.
A Comprehensive Remote Support Tool: ConnectWise Control
製品を使ってみた感想: Overall, ConnectWise Control is a great choice for businesses looking for a reliable and secure remote desktop support tool. The intuitive interface and customizable features make it suitable for a variety of business needs.
良いポイント:
ConnectWise Control is a great remote support tool that offers users a comprehensive suite of features. The platform is easy to use and the support team is always available to help with any issues. I have used it to help my customers troubleshoot their systems and to transfer files, and it worked perfectly every time. It is a reliable and secure platform that I would definitely recommend.
改善してほしい点:
ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar with the software. Additionally, it lacks some advanced features that may be necessary for certain businesses.
ConnectWise works
製品を使ってみた感想: Overall ConnectWise screen connect works for the simple remote sessions.
良いポイント:
The simplicity of this product makes it easier for the individuals who don't like or are intimidated by technology.
改善してほしい点:
Working with dual monitors is not as user friendly and it is a problem for individuals who are versed in technology.
ConnectWise ScreenConnect - The Wise choice for remote support
良いポイント:
This product made it much easier for our department to support teachers and administrators in a more timely manner. We have 4 techs to handle 11 schools plus the main administration building so this has reduced response times greatly when needing to install a printer or software for staff member.
改善してほしい点:
Not enough options for sorting the devices. I can filter connections by device name, user account name or even IP address, etc but we really would like to have an option to sort the devices based on last contact date and time so we can monitor more closely the devices that are not being used in our schools.
Great remote access platform
良いポイント:
ScreenConnect is a great tool for managing our company's digital signage program. I use ScreenConnect to confirm that digital signage is displaying correctly at remote locations. I also use it to remote in and troubleshoot issues that come up periodically. This is an invaluable tool for managing signage for our sales offices and company division offices out of town.
改善してほしい点:
I don't have any cons for ScreenConnect.
The single best remote access tool
製品を使ってみた感想: Great, we deployed ScreenConnect and never looked back. There's been zero reason too.
良いポイント:
Small, clean, easily implemented and integrates well with our tool stack. It's pretty much everything we could as for from a tool like this and includes use auditing and recordings to meet any compliance requirements we've encountered.
改善してほしい点:
Very little. The only real challenges we have are deployment and required end user actions for environments where it is not deployed. Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS security to be able to eliminate the necessity or end user actions in certain circumstances.
ConnectWise ScreenConnect
良いポイント:
It makes it easy to connect to an end user for remote support.
改善してほしい点:
It would be nicer if you didn't have to log into website to connect.
Quick and Convenient
良いポイント:
Very easy to install on Windows and Mac alike.
改善してほしい点:
Maybe the price is a little higher than it should be.
Easy to use
良いポイント:
Work great , fluid and full of features Love it
改善してほしい点:
Sometime it take client some time to come back online
Excellent Security !
製品を使ってみた感想: Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and advantages. When deciding whether it's the best tool for your company, it's essential to take into account any potential drawbacks, including pricing, limited integrations, a steep learning curve, limited mobile support, and limited customization.
良いポイント:
Due to its end-to-end encryption, two-factor authentication, and session confirmation prompts, ConnectWise Control offers a high degree of security. Businesses can brand the UI with ConnectWise Control to give it a more polished and distinctive appearance.
改善してほしい点:
ConnectWise Control can be expensive, especially for small businesses or those with a limited budget.
Good remote support software
良いポイント:
Very easy to install on client computers.
改善してほしい点:
The licensing it a bit overly complicated.

Get your tickets resolved wisely with ConnectWise
良いポイント:
1. Clients get a good experience when their ticket is resolved through ConnectWise.2. It's a new platform in the market even then it is getting good attention.3. Provides end to end encryption.
改善してほしい点:
1. Sometimes service providers are used for malicious use.2. A bit of professional UI which new users find difficult.

Must try tool for remote connection and access
良いポイント:
It is widely used for Remote desktop connection to support other users remotely.It can be easily configured and we can access the ed users machine with full access.
改善してほしい点:
We always need better bandwidth to manage and control end user machines.Can bring few features on privacy and management.
ConnectWise Control - The Simple Remote Software
良いポイント:
I like how it gives different options of connecting such as directing the client to a website and entering a code or having the ability to email them a link with the code embedded so they only have to download the client.
改善してほしい点:
It makes me sign in every time instead of having the option to SSO or remember me.
Glitchy but solid product
良いポイント:
Good customer service. Easy to deploy. Supports different operating systems.
改善してほしい点:
Many times had to re-install the agent due to connection issues. The agents would all of a sudden lose connection with the server.