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ソフトウェア選びをサポートし15年

ConnectWise ScreenConnect

ConnectWise ScreenConnect

ConnectWise ScreenConnectの概要

ConnectWise Control (旧ScreenConnect) は、機能的なリモートサポートソリューションです。このソフトウェアを使用すると、インターネット接続がある場所ならどこからでも、デバイスをリモートで確認し制御することができます。サポート対象が顧客個人のコンピュータであってもエンタープライズインフラストラクチャであっても、技術者として問題を早く効果的に解決できれば、時間を節約し、顧客満足度を上げることができます。

ConnectWise ScreenConnectの対象ユーザー

ConnectWise Controlは、ITプロフェッショナル向けに設計されています。

ConnectWise ScreenConnectソフトウェア - 1
ConnectWise ScreenConnectソフトウェア - 2
ConnectWise ScreenConnectソフトウェア - 3
ConnectWise ScreenConnectソフトウェア - 4
ConnectWise ScreenConnectソフトウェア - 5

ConnectWise ScreenConnectをご存知でしょうか? 別の人気製品との比較

ConnectWise ScreenConnect

ConnectWise ScreenConnect

4.7 (1,900)
$29.00
無料バージョン
無料トライアル
57
7
4.6 (1,900)
4.6 (1,900)
4.4 (1,900)
VS.
価格プラン
価格オプション
機能
連携サービス
使いやすさ
価格の妥当性
カスタマーサービス
価格情報が見つかりません
無料バージョン
無料トライアル
30
12
3.8 (26)
3.8 (26)
3.9 (26)
緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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ConnectWise ScreenConnectの評判・レビュー

評価ポイント

総合評価
4.7
使いやすさ
4.6
カスタマーサービス
4.4
機能
4.5
価格の妥当性
4.6

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Gerry
Gerry
Manager of Project Services
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great product

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Jeev
Jeev
カナダのIT Lead
認証済みLinkedInユーザー
薬品, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

If you value your time and energy, use this software

5.0 5 年前

製品を使ってみた感想: I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.

良いポイント:

ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.

改善してほしい点:

No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.

Ian
アメリカのPrevent Manager
情報技術、情報サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

MSP's Know This is One of the Best RMM's

4.0 10 か月前

製品を使ってみた感想: We have had a very good overall experience using this as our remote connection tool for client machines. It is a great option for MSP's.

良いポイント:

It is very reliable and user friendly. Our staff is able to learn it very quickly and begin using within the first week.

改善してほしい点:

It feels dated in some areas, and it would be nice if they released more feature updates for it.

Lance
アメリカのOperations Manager
コンピュータ、ネットワーク・セキュリティ, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Screenconnect - vital remote support tool

5.0 先月 新着

製品を使ってみた感想: We've been using this product for several years and it's the best remote support tool I've used to date. The ability to share multiple monitors, transfer files and use the backstage environment are all critical to my teams daily success in providing remote support.

良いポイント:

My team and I use Connectwise ScreenConnect daily to provide remote support, diagnostics, patching, virus remediation, etc.. It's fast, very flexible, provides a shell environment called backstage that allows us to tweak computers without impacting the end user.

改善してほしい点:

There's nothing currently that I dislike about the product.

Adam
オーストラリアのIT
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

The price is right, it has enough features that were not that easy to integrate, its reputation has

3.0 5 年前

製品を使ってみた感想: see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'

良いポイント:

THE price compared to TEAMVIEWER AND LOG|ME in i was not a large operation so the licensing suited i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled affordable once i was remotely connected it was fine It has many integrations and partnered up with a lot of companies

改善してほしい点:

Its a pity you have not a better business relationship with antivirus companies in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work It was not very intiutive some tasks -- like the whole process i would go through with clients download the exe or file then double click on it --- if you miss it , it will be in your downloads then click run follow prompts then allow and no at this point i would sometimes get a prompt to update the software not good, not good at all your sales and support staff could not give a dam because i was a small 1-15 users account it was not very easy and intuitive initially to do file transfer - have you used team viewer? most respectable organisations wont allow 8041 port through there firewall it has lost its good reputation that support users at the large universities have originally given it being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool with all the quality secure easy products on the market these days | cisco webex|

Alec
アメリカのIT Manager
不動産, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Amazing remote control software

5.0 先月 新着

製品を使ってみた感想: This is amazing software that meet all my expectations and more! So glad I used this.

良いポイント:

This software is amazing! It can be used as a basic RMM even. Run tools, scripts, or just good ole remote access.

改善してほしい点:

Nothing! This is great software that is beyond comparison.