--- description: ScreenConnectを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScreenConnectとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [グループウェア](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect) # ScreenConnect Canonical: https://www.capterra.jp/software/147830/ScreenConnect ページ：1 / 77\ 次へ: [次ページ](https://www.capterra.jp/software/147830/ScreenConnect?page=2) > ConnectWise Controlを使用すると、インターネット接続がある場所ならどこからでも、デバイスを確認し制御することができます。 > > 評価：1898人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### ScreenConnectの対象ユーザー ConnectWise Controlは、ITプロフェッショナル向けに設計されています。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 1898 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.4/5 | レビュー全体に基づく | | 価格の妥当性 | 4.6/5 | レビュー全体に基づく | | 機能 | 4.5/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: ConnectWise - **ロケーション**: Tampa, アメリカ - **設立**: 1982 ## ビジネスコンテキスト - **価格プラン**: $30.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, オランダ, オーストラリア, カナダ, ドイツ, ニュージーランド, ベルギー, ルクセンブルク ## 機能 - Alerts/Escalation - Discussions/Forums - Third-Party Integrations - アクセス制御・許可 - アクセス管理 - アクティビティ・ダッシュボード - アラート／通知 - アンケートおよびフィードバック - キュー管理 - コラボレーションツール - コンプライアンス管理 - スケジューリング - セッション記録 - セルフサービスポータル - タスク管理 - チャット、メッセージング - データセキュリティ - トラブルシューティング - ビデオ会議 - ファイル共有 - ファイル転送 - マルチチャネル・コミュニケーション - マルチモニター・アクセス - ミーティング管理 - モバイル・アクセス - ライブチャット - リアルタイム・チャット - リモートでのモニタリングと管理 - リモートアクセス／コントロール - リモートサポート - レコーディング - レポートと統計 - レポート／分析 - 動画チャット - 検索／フィルター - 無人アクセス - 画面共有 - 画面録画 - 診断ツール ## 統合 (合計9件) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - チャット対応有 ## Category - [グループウェア](https://www.capterra.jp/directory/15/collaboration/software) ## 関連カテゴリー - [グループウェア](https://www.capterra.jp/directory/15/collaboration/software) - [問い合わせ管理システム](https://www.capterra.jp/directory/22/customer-service/software) - [会議ツール](https://www.capterra.jp/directory/30802/meeting/software) - [リモートワーク・サポートツール](https://www.capterra.jp/directory/30928/remote-support/software) - [チーム コミュニケーション ツール](https://www.capterra.jp/directory/31033/team-communication/software) ## 代替製品 1. [Zoho Assist](https://www.capterra.jp/software/181775/zoho-assist) — 4.7/5 (1446 reviews) 2. [TeamViewer ONE](https://www.capterra.jp/software/122252/teamviewer) — 4.6/5 (11629 reviews) 3. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24146 reviews) 4. [AnyDesk](https://www.capterra.jp/software/149595/anydesk) — 4.6/5 (1787 reviews) 5. [GoTo Meeting](https://www.capterra.jp/software/163332/gotomeeting) — 4.4/5 (11530 reviews) ## レビュー ### "Blazing fast remote access with excellent stability and ease of use" — 5.0/5 > **Shyam Kishor** | *2026年7月1日* | 情報技術、情報サービス | おすすめ評価：8.0/10 > > **良いポイント**: The performance and speed of the remote computer access are incredible. It makes jumping into a user session completely seamless, and the ease of use is unmatched. Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time on a daily basis. > > **改善点**: The subscription pricing has gone up quite a bit, making the value for money a little tougher for smaller teams to justify. The administrative backend can also feel a bit complex and cluttered when you are trying to configure advanced security permissions or custom group views for the first time. > > Our experience with the software has been exceptional. It is easily the most stable and fast remote desktop tool we have deployed. It minimizes lag for the technicians, connects instantly, and has significantly improved our ability to resolve technical support tickets quickly and efficiently. ----- ### "Strongest Remote Access Tool in the Game" — 5.0/5 > **Lorenzo** | *2025年7月17日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility. > > **改善点**: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding. Features are sometimes changed without too much notice, leading to confusion from technical resources. > > Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts. Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use. ----- ### "FRUSTRATING\!" — 2.0/5 > **Todd** | *2025年10月30日* | セキュリティ、調査 | おすすめ評価：0.0/10 > > **良いポイント**: Not much good to say about ScreenConnect any more. Used to be a phenomenal and DEPENDABLE product but not anymore\! > > **改善点**: ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work. Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). Sometimes won't connect, sometimes will (this is from various locations and various machines) > > the updates over the past 6 - 8 months, are HORRENDOUS at best\! From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install. It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how to disable firewall or defender A/V\! HOW ABOUT SIGNING YOUR INSTALL PRODUCTS SO WE, THE PAYING CUSTOMER, DON'T HAVE TO DEAL WITH YOUR TECH TEAM'S INABILITY TO DEVELOP PRODUCT PROPERLY\!\!\!\!\! 🙄 ----- ### "Reliable Remote Support" — 4.0/5 > **Nelson** | *2026年3月16日* | 金融サービス | おすすめ評価：5.0/10 > > **良いポイント**: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile. > > **改善点**: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels? > > ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations. ----- ### "ScreenConnect can get the job done" — 4.0/5 > **Allen** | *2025年9月17日* | 情報技術、情報サービス | おすすめ評価：4.0/10 > > **良いポイント**: It was easy to use and provided the basics of what was needed to support our machines. It had enough structure to make it easy to onboard. > > **改善点**: It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt lacking. > > ScreenConnect got the job done. That was the extent. It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future. ----- ページ：1 / 77\ 次へ: [次ページ](https://www.capterra.jp/software/147830/ScreenConnect?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/147830/ScreenConnect) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ