---
description: Chatwork（チャットワーク）を実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatwork（チャットワーク）とは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [グループウェア](/directory/15/collaboration/software) > [Chatwork（チャットワーク）](/software/147313/chatwork)

# Chatwork（チャットワーク）

Canonical: https://www.capterra.jp/software/147313/chatwork

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次へ: [次ページ](https://www.capterra.jp/software/147313/chatwork?page=2)

> グループ通話、メッセージ履歴、ユーザー・リスト、ファイル・プレビュー、画面共有、ピン・チャットなどを提供するコラボレーション・ツール。
> 
> 評価：38人のユーザーによる評価は**4.3/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Chatwork（チャットワーク）の対象ユーザー

小規模から中規模の企業向けに設計された、グループ・テキスト、キーワード検索、ファイル共有、ビデオ・チャット、連絡先管理、プロファイリング、ユーザー管理に役立つコラボレーション・ツールです。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.3/5** | 38 レビュー |
| 使いやすさ | 4.5/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.4/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.2/5 | レビュー全体に基づく |
| 機能 | 4.3/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: ChatWork
- **設立**: 2004

## ビジネスコンテキスト

- **価格プラン**: $4.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: スペイン語, タイ語, 中国語, 日本語, 繁体中国語, 英語
- **利用可能な国**: アメリカ合衆国, イギリス, カナダ, 日本

## 機能

- Task Editing
- アラート／通知
- コラボレーションツール
- タスク管理
- チャット、メッセージング
- ドキュメント管理
- ビデオ会議
- モバイル・アクセス
- 割り当て管理

## 統合 (合計9件)

- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Trello
- Twitter/X
- Zapier
- kintone

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- チャット対応有

## Category

- [グループウェア](https://www.capterra.jp/directory/15/collaboration/software)

## 関連カテゴリー

- [グループウェア](https://www.capterra.jp/directory/15/collaboration/software)
- [タスク管理ツール](https://www.capterra.jp/directory/10030/task-management/software)

## 代替製品

1. [Microsoft Teams](https://www.capterra.jp/software/168668/microsoft-teams) — 4.5/5 (11019 reviews)
2. [Google Workspace](https://www.capterra.jp/software/168389/google-workspace) — 4.7/5 (17559 reviews)
3. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24103 reviews)
4. [Asana](https://www.capterra.jp/software/120550/asana-pm) — 4.5/5 (13571 reviews)
5. [Zoom Workplace](https://www.capterra.jp/software/144037/zoom-video-conferencing) — 4.6/5 (14581 reviews)

## レビュー

### "Chatwork makes me work faster." — 5.0/5

> **Abimbola** | *2018年9月12日* | エンタテインメント | おすすめ評価：9.0/10
> 
> **良いポイント**: I like the basic funtionalities Chatwork provides me at work ,enabling me exchange files easily with my fellow colleagues ,likewise have conversations on video calls.Its  task management features has improved the speed at which I get tasks completed at work.&#10;  I am also able to use Chatwork across different operating systems and different devices ,thereby providing me with ease of access : which is a key factor in the modern workplace ,where staffs are never static. Lastly,it integrates with my favorite browser - Chrome.
> 
> **改善点**: The task assignment functionality will be better  designed as a checkbox.
> 
> Primarily Chatwork has improved the speed with which we work in my organization :we now send more of real-time chat messages as against constantly exchanging emails within my organization. While also keeping us better organized by making it  possible to save all of our information exchanges in one place and organize them by project or topic ,thereby simplifying the process of searching through them whenever we need to.

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### "Mobile Around Me Everywhere" — 5.0/5

> **April** | *2025年2月13日* | 小売 | おすすめ評価：9.0/10
> 
> **良いポイント**: easy to use like super easy for organizing meetings, schedules, task reports, etc, can have all my messages in one place, efficient for record keeping for call outs and more offers file share. my biggest is the mobile feature.
> 
> **改善点**: seems more outdated than some software, sometimes it just stops like its frozen while loading and i have to restart the process of whatever im doing, but i can deal with that.
> 
> my life is mobile these days trying to run a new business while promoting, so this is most helpful when doing task or to do lists for myself and my girls, can manage call outs, group chats, all of it is in one app\!\!\!\!\!helps me keep record of absences and reward my loyal staff for their hard work, with the mobile feature its a given that ill at least give her a whirl so far im actually ok with the few flaws ive found

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### "Not helpful for productivity" — 2.0/5

> **認証済みレビュアー** | *2021年2月11日* | インターネット | おすすめ評価：2.0/10
> 
> **良いポイント**: - Chatwork's task management feature, a little like the remind feature on Slack, is somewhat useful.
> 
> **改善点**: - Unlike Slack which shows conversations as Threads, Chatwork will show all conversations chronologically. This will make all conversations simply a mess, and will force you to be totally unable to follow what is happening at all. I see many people suffering in my company being unable to handle their vast amount of unread messages. I truly wish to switch to Slack when my company has the chance.
> 
> Recently Chatwork has implemented "reactions" (icons in Slack). This is somewhat useful, but there is just 6 or 7 kinds of it... And I cannot understand why they won't implement Threads.

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### "Chatwork Beats Email 90% of the Time" — 5.0/5

> **Hobart** | *2016年10月20日* | 執筆、編集 | おすすめ評価：10.0/10
> 
> **良いポイント**: I like the way Chatwork was easy to install, was immediately understandable, and enabled me to really start to talk with customers instead of exchanging messages. I don't always use Chatwork in real time. Sometimes I post a comment or a file or video or something in the middle to the conversation I'm having with someone, ask them to take a look at it, and post a comment when they're finished. It's a big help to be able to connect the file/video.etc directly to the conversation. What's cool about Chatwork too is that you can see exactly when and with whom you shared the document or whatever and, hopefully, what their reaction to it was.
> 
> **改善点**: I guess I'm not terribly crazy about the overall interface. I think it looks a little drab. I'd like to see them make it a little cheerier. But I like the way you can put emoticons into the conversation to make sure the recipient is reading the post in the way you intended.
> 
> We have all sorts of way to communicate available to us these days. But usually, when working with clients (I run a content-production company), I used to use email. It was easy to get to. It created a good record of conversations. It was easy to search.  But... it... is... so... slow. I found out about Chatwork and started using it with one of my clients, and the entire nature of our communication changed. I guess I'd put it this way: email is a form of communication: Chatwork is a conversation. It's like texting, but you can do it from your desktop too. It does everything that email does (easy to use, get to, archive, search, etc). It just turns communication into conversation which, I think, helps me build stronger relationships with my clients. And for a freelancer, building those relationships is the key to creating long-term customers. I think email still has a place. I still use it. I just use it much less.

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### "Chat to work\!" — 4.0/5

> **認証済みレビュアー** | *2018年9月4日* | 情報技術、情報サービス | おすすめ評価：8.0/10
> 
> **良いポイント**: 1. Easy to use. like the tagging of receiver of message in the group chat.&#10;2. allowing me to select, copy or quote the message, then attached it to your reply.&#10;3. Able to view all the messages from the start of the group chat, even if you join in the middle
> 
> **改善点**: 1. it has a limited number of group chat your allowed to join in. And that's the difficult part of using the application, because we have a lot of different group chat needed to join in. You need to upgrade first your subscription in order to join.
> 
> In overall, it is a usable messaging application. That allows you to communicate within the company. It also sends mail to remind you that you have unread messages.

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