---
description: Pepperiを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
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title: Pepperiとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [小売業向けシステム](/directory/20053/retail-management-systems/software) > [Pepperi](/software/146870/pepperi)

# Pepperi

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> 単一の柔軟なエンタープライズ・レベルのプラットフォームでフィールド・セールスとB2B Eコマースを結びつけることによって、成長を加速化し、諸経費を削減して、透明性を向上させましょう。
> 
> 評価：66人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Pepperiの対象ユーザー

SAP、NetSuite、Quickbooks、およびその他の企業資源計画 (ERP) システムと統合されたPepperiは、在庫の追跡、カタログの管理、および顧客情報の維持において小売業界の大企業を支援するEコマース・プラットフォームです。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.4/5** | 66 レビュー |
| 使いやすさ | 4.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.1/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.2/5 | レビュー全体に基づく |
| 機能 | 4.2/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Advantive

## ビジネスコンテキスト

- **価格プラン**: $500.00
- **対象となる企業**: 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: イタリア語, オランダ語, スペイン語, トルコ語, ドイツ語, ハンガリー語, フランス語, ヘブライ語, ポルトガル語, ポーランド語, ロシア語, 英語
- **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバニア, アルメニア, アンゴラ, アンティグア・バーブーダ, イエメン, イギリス, イスラエル, イタリア, イラク, インド, インドネシア, ウガンダ さらに145件

## 機能

- API
- CRM
- Catalog Management
- GPS
- Real-Time Data
- SEO管理
- Third-Party Integrations
- eコマース管理
- アクティビティ・ダッシュボード
- アラート／通知
- オポチュニティ管理
- カスタマー管理
- コミュニケーション管理
- ショッピングカート
- タスク管理
- チャンネル管理
- データのインポート／エクスポート
- データセキュリティ
- パフォーマンス測定基準
- フィールドのカスタマイズ
- プロモーション管理
- マルチチャネル・マーケティング
- マルチロケーション
- メール・マーケティング
- モバイル・アクセス
- リード管理
- ルート最適化
- レビュー管理
- レポートと統計
- レポートのカスタマイズ
- レポート／分析
- ワークフロー管理
- 事業予測
- 再注文
- 営業活動管理
- 土地管理
- 在庫管理
- 在庫管理
- 在庫追跡
- 小売在庫管理
- 従業員管理
- 支払いオプション
- 注文管理
- 画像認識
- 発注管理
- 発送管理
- 請求、インボイス
- 返却管理
- 連絡先管理
- 顧客データベース

## 統合 (合計29件)

- Adobe Commerce
- BigCommerce
- Box
- Cin7 Core
- Dropbox Business
- Dynamics 365 Business Central
- FreshBooks
- Google Drive
- Kashoo
- MYOB Business
- Megaventory
- NetSuite
- Oracle CRM On Demand
- PayPal
- Priority Software

... さらに14件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [小売業向けシステム](https://www.capterra.jp/directory/20053/retail-management-systems/software)

## 関連カテゴリー

- [小売業向けシステム](https://www.capterra.jp/directory/20053/retail-management-systems/software)
- [SFA（営業支援システム）](https://www.capterra.jp/directory/12/sales-force-automation/software)
- [小売店業務](https://www.capterra.jp/directory/34415/retail-execution/software)
- [BtoB ECシステム](https://www.capterra.jp/directory/31821/b2b-ecommerce-platform/software)
- [ECシステム](https://www.capterra.jp/directory/3/ecommerce/software)

## 代替製品

1. [monday.com](https://www.capterra.jp/software/147657/monday-com) — 4.6/5 (5736 reviews)
2. [Odoo](https://www.capterra.jp/software/135618/odoo) — 4.2/5 (1298 reviews)
3. [LeadSquared](https://www.capterra.jp/software/130199/leadsquared) — 4.3/5 (167 reviews)
4. [NetSuite](https://www.capterra.jp/software/135757/netsuite) — 4.2/5 (2006 reviews)
5. [Keap](https://www.capterra.jp/software/76390/infusionsoft) — 4.1/5 (1298 reviews)

## レビュー

### "Best B2B software for mobile sales" — 5.0/5

> **George** | *2016年8月5日* | 情報技術、情報サービス | おすすめ評価：10.0/10
> 
> **良いポイント**: Where do you start?&#13;&#10;Great integration into ERP with many live features including CRM Activities, Mobile receipt printing, instant stock updates, live account balances, sales filters, multiple catalog, special pricing, inventory matrix..
> 
> **改善点**: Cost is higher \&amp; Must have a local support partner to setup properly.
> 
> Our sales reps in the field were taking orders using individually different methods during the day and then those orders would have to be transmitted via email or handed in and then manually inserted into the ERP software. This ALWAYS created problems with order accuracy, stock availability and credit control. Our office \&amp; warehouse staff would be tied up on the phones for many hours advising sales reps of account status and stock availability and not to mention the issues with inaccurate orders in the distribution cycle. &#13;&#10;We needed something that could mirror our ERP information on a real-time basis to our sales reps so that they could accurately take orders and manage their customer base.&#13;&#10;When we first considered this software, we were skeptical on how effective it would be in our business and how more importantly, using an international support service would work for us in a different time zone. After some teething problems working with a local Pepperi integration partner in Sydney, we have now been up and running for over 15 months using the software religiously. Most of the problems we had were due to the way our ERP system was being used and our data capture. Once our integration people sorted that out the only errors we had were genetic issues with networks and the way our ERP was being used.                                                                               &#13;&#10;On average we now push through over 500 orders a week without fail. Our accounts staff are no longer desk bound and our sales process is completely mobile to a point where it's now rare that a sales order will be entered directly via the ERP system rather than through Pepperi.&#13;&#10;For us, this software has given us a completely new perspective on how much more we can automate our processes so I really have only good things to say in this review.                                                             &#13;&#10;If I were pressed to find a negative then all I could say is that the cost of the subscription is more expensive than many other competitive products though from where I sit now, it's well worth the investment. -------------------------------------------------------------------------------------------------------------- Why did I write a review?                                                                        &#13;&#10;I was asked to share my experience by my integrator as they are proud of the work they have done and therefore would like others to know about this space.                                                                           &#13;&#10;I am a real customer in Sydney Australia, I pay annually for both my Pepperi licences and integration. I also recommend to many of my colleagues and customers this software.

-----

### "Most customizable B2B for wholesaler" — 5.0/5

> **Nicky** | *2023年1月4日* | コンピュータ・ソフトウェア | おすすめ評価：10.0/10
> 
> **良いポイント**: Customizability, Pepperi is most powerful at its logic based rules. It can be retrofit to automate your sales operation.
> 
> **改善点**: Not much other than the fact that you have to go through a customer success to make changes to you user counts and licenses.

-----

### "Terrible Customer Support, Limited Functionality, Unable to Obtain Response to Billing Concerns" — 1.0/5

> **Aleck** | *2018年5月2日* | 食品、飲料
> 
> **良いポイント**: Pepperi served us reasonably well for near on three years despite overwhelmingly frustration early on when had been sold a service at full price for what was clearly still in development on android devices. It's simple in it's layout and easy for the sales reps to utilize in the field, however is limited in it's ability to fully integrate with a number of accounting software packages.
> 
> **改善点**: Customer service is terrible. Pray you don't have a technical issue on Friday or Saturday, the company being based in Israel shuts down for Sabbath. The company has a local representative in Australia for whom I've recently sent three emails, all of which I've received read confirmations, and still no response. Last year we sort assistance for integration of Pepperi order taking directly into Quickbooks to avoid duplication of data entry. The software doesn't provide this function and we were redirected to a local software developer who expressed disinterest. We noticed within the Quicken apps recommendations that there were a number of Pepperi alternatives which provided the integration and subsequently made the switch in January. In March, having checked the fine print, terms and conditions - we cancelled our subscription to Pepperi and requested a refund of the unused annual premium that had been charged in advance as we are entitled to under the observed terms. Two months later and numerous requests and we have still not received the refund or even acknowledgment of our request. We're now looking at pursuing civil proceedings through VCAT.
> 
> This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain.&#10;&#10;Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing. With near on three years experience with Pepperi, I feel I am suitably qualified to advise that there are better options available.

-----

### "Amazing interface for tablets\!" — 5.0/5

> **認証済みレビュアー** | *2019年11月11日* | マーケティング、広告 | おすすめ評価：10.0/10
> 
> **良いポイント**: In a past consultancy I worked on for a B2B security equipment distributor, the company was looking to expand sales of its less popular inventory. This was difficult, because the field sales consultants couldn't carry around samples of EVERY single item in the catalog. Integrating Pepperi made showcasing a wider variety of items in the inventory easy, and I would dare to say, fun\! It worked\! In a matter of 6 months the company saw growth in sales, including less-known products. The field sales consultants carried around Android tablets, so visualization, order taking and order building became quicker and more efficient...
> 
> **改善点**: Although the user interface is very nice, and easy-to-use, it is a bit heavier, so if your field sales reps are going to use it, make sure the data plan is good, if not you will experiment soome unwanted lag.
> 
> Amazing experience\! If showcasing your products visually is crucial to your sales process on the field, Pepperi is most definitely the tool for you\! It also has custom-pricing available.

-----

### "Its a flexible platform" — 5.0/5

> **Emanuel** | *2019年7月2日* | 消費財 | おすすめ評価：9.0/10
> 
> **良いポイント**: If the standard solution does not fit your needs, you can easly configure all you need for your sales force. There are a lot of features you can deploy after first implementation, so it becomes an ongoing upgrade.
> 
> **改善点**: The support is not 24/7 and the time zone is CET.
> 
> It has been a great journey, the Pepperi team is always willing to help and improve their tool, it is clear there is a lot of investigation from their side on how to innovate and keep the tool updated with new features. The best thing for us was its flexibility that allowed us to do all the things we were looking for and now is enabling innovation.

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