---
description: RepairDeskを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RepairDeskとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [コンピュータ修理店ソフト](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk)

# RepairDesk

Canonical: https://www.capterra.jp/software/146659/repairdesk

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> 修理チケット発行、在庫、顧客関係管理 (CRM)、請求、レポート、支払いなどの機能を備えたオールインワンの修理店管理ソフトウェア。
> 
> 評価：245人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### RepairDeskの対象ユーザー

携帯電話修理店、
コンピュータ修理店、
腕時計・ジュエリー修理店、
電子機器修理店、
楽器修理店、
自動車修理、
小型エンジン修理工場、
一般修理工場。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 245 レビュー |
| 使いやすさ | 4.6/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.7/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.6/5 | レビュー全体に基づく |
| 機能 | 4.6/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: RepairDesk
- **設立**: 2014

## ビジネスコンテキスト

- **価格プラン**: $99.00
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース
- **サポートされる言語**: アラビア語, イタリア語, オランダ語, スペイン語, デンマーク語, ドイツ語, フィンランド語, フランス語, ポルトガル語, ポーランド語, 中国語, 日本語, 繁体中国語, 英語, 韓国語
- **利用可能な国**: アイルランド, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アンゴラ, イギリス, インド, ウガンダ, エジプト, エスワティニ, エチオピア, エリトリア, オーストラリア, カナダ, カメルーン, カーボベルデ, ガボン, ガンビア, ガーナ さらに58件

## 機能

- Barcode/Ticket Scanning
- CRM
- Sales Order Management
- Third-Party Integrations
- ギフトカード管理
- サプライヤー管理
- バーコード・ラベル管理
- マルチストア
- マルチロケーション
- マーケティングの自動化
- モバイル決済
- リマインダー
- レポートと統計
- ロイヤリティプログラム
- 価格設定管理
- 修理チケット
- 修理追跡
- 割引管理
- 受け入れ管理
- 在庫管理
- 多通貨
- 従業員管理
- 時間・支出追跡
- 求人管理
- 決済処理
- 発注管理
- 納税計算
- 見積もり
- 請求、インボイス
- 請求書のカスタマイズ
- 請求書処理
- 販売レポート
- 販売時点情報管理 (POS)
- 電子決済

## 統合 (合計18件)

- Clickatell
- Google Calendar
- M360
- PayPal
- QuickBooks Online
- QuickBooks Online Accountant
- RingCX
- SMS Broadcast
- SMSGlobal
- ShipStation
- Shopify
- Square Payments
- Stripe
- Tyro
- WooCommerce

... さらに3件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [コンピュータ修理店ソフト](https://www.capterra.jp/directory/30903/computer-repair-shop/software)

## 関連カテゴリー

- [コンピュータ修理店ソフト](https://www.capterra.jp/directory/30903/computer-repair-shop/software)
- [請求書発行システム](https://www.capterra.jp/directory/30015/billing-and-invoicing/software)
- [小売POSシステム](https://www.capterra.jp/directory/31656/retail-pos-system/software)
- [会計ソフト](https://www.capterra.jp/directory/1/accounting/software)
- [宝石店管理ソフト](https://www.capterra.jp/directory/10061/jewelry-store-management/software)

## 代替製品

1. [RepairShopr](https://www.capterra.jp/software/133945/repairshopr) — 4.4/5 (128 reviews)
2. [Orderry](https://www.capterra.jp/software/151174/orderry) — 4.7/5 (36 reviews)
3. [NetSuite](https://www.capterra.jp/software/135757/netsuite) — 4.2/5 (2080 reviews)
4. [Gofrugal](https://www.capterra.jp/software/71693/gofrugal-pos-software) — 4.4/5 (199 reviews)
5. [Odoo](https://www.capterra.jp/software/135618/odoo) — 4.2/5 (1334 reviews)

## レビュー

### "Review from New Zealand" — 4.0/5

> **Nephi** | *2018年8月7日* | 小売 | おすすめ評価：10.0/10
> 
> **良いポイント**: POS with a good booking in system for repairs.  Flexible with ability to personalise many departments of the software.
> 
> **改善点**: Speed can be slow, not the best for busy periods.  We have fibre.
> 
> It was great, with personal communication from the owner.  Help is fast when needed.  Chose it over competitors due to features and developments taken from our suggestions.  Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\!  Good facebook group for clients too.  Sharing of useful and humorous information.

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### "Love how the POS integrates with my current vendors" — 5.0/5

> **Anthony** | *2025年8月6日* | ワイヤレス | おすすめ評価：10.0/10
> 
> **良いポイント**: The software is super easy to use and the customer service is Excellent.Anytime I have a question about the software Repair Desk response time is Great
> 
> **改善点**: To Be Honest I don't have a compliant about Repair Desk.The software does exactly what I want and need it do.
> 
> My overall experience With Repair Desk has been great it has made running my repair shop much better

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### "Can't quit breaking their software" — 2.0/5

> **Allan** | *2025年6月26日* | コンピュータ・ハードウェア | おすすめ評価：0.0/10
> 
> **良いポイント**: Works pretty well when they leave it alone. Plenty of features, web based so I can get to it from anywhere.
> 
> **改善点**: They can't quit breaking it. I spend hours of my time on support trying to fix what they broke instead of running my business. This happens repeatedly.
> 
> Exhausting. In addition to them breaking things over and over, adding new workflows and enabling it by default with no warning. Their account reps told me they would fix something, then turned right around and had their staff tell me they would not fix it. Evidently they just said they would to get me off the phone.

-----

### "User Feedback" — 5.0/5

> **Kyle** | *2025年8月5日* | 小売 | おすすめ評価：8.0/10
> 
> **良いポイント**: Everything is straight forward and also the check ups making sure everything is okay with the system
> 
> **改善点**: I'll say we be having problems in terms of ending shift sometimes. where we end up with something di
> 
> Over all the years we was working together its been pretty good, nothing much to complain about.

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### "Best Computer Repair Shop Point Of Sale system to ever exist" — 5.0/5

> **Bernardo** | *2025年2月28日* | コンピュータ・ハードウェア | おすすめ評価：10.0/10
> 
> **良いポイント**: It is an extremely adjustable software which works for us as a computer repair shop (despite the fact that it is technically designed as a cellphone repair shop POS) We have been able to adjust it to fit ALL of our needs\!
> 
> **改善点**: Nothing not to like really. It did take some tinkering to get it adjusted to where we needed it. But their agents have always been available to us to help with our needs.
> 
> We went from not knowing what was going on with half of our repairs constantly, to being able to track EVERYTHING in our shop easily. The cost is by far the most reasonable for the value we get. Usama has worked extremely hard to help us when we get stuck with something and regularly checks in to see if there is anything we need. 100% we feel extremely taken care of by both the software itself and the incredible customer support they provide. If you are thinking about getting yourself a Poing of Sale and ticket tracking system, give RepairDesk a go. We now use their payment processor and now realize the savings with them are astronomical\!

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## リンク

- [Capterraで表示する](https://www.capterra.jp/software/146659/repairdesk)

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