--- description: RepairDeskを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDeskとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [コンピュータ修理店ソフト](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.jp/software/146659/repairdesk ページ：1 / 11\ 次へ: [次ページ](https://www.capterra.jp/software/146659/repairdesk?page=2) > 修理チケット発行、在庫、顧客関係管理 (CRM)、請求、レポート、支払いなどの機能を備えたオールインワンの修理店管理ソフトウェア。 > > 評価：244人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### RepairDeskの対象ユーザー 携帯電話修理店、 コンピュータ修理店、 腕時計・ジュエリー修理店、 電子機器修理店、 楽器修理店、 自動車修理、 小型エンジン修理工場、 一般修理工場。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.7/5** | 244 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.8/5 | レビュー全体に基づく | | 価格の妥当性 | 4.6/5 | レビュー全体に基づく | | 機能 | 4.7/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: RepairDesk - **設立**: 2014 ## ビジネスコンテキスト - **価格プラン**: $99.00 - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: アラビア語, イタリア語, オランダ語, スペイン語, デンマーク語, ドイツ語, フィンランド語, フランス語, ポルトガル語, ポーランド語, 中国語, 日本語, 繁体中国語, 英語, 韓国語 - **利用可能な国**: アイルランド, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アンゴラ, イギリス, インド, ウガンダ, エジプト, エスワティニ, エチオピア, エリトリア, オーストラリア, カナダ, カメルーン, カーボベルデ, ガボン, ガンビア, ガーナ さらに58件 ## 機能 - Barcode/Ticket Scanning - CRM - Sales Order Management - Third-Party Integrations - ギフトカード管理 - サプライヤー管理 - バーコード・ラベル管理 - マルチストア - マルチロケーション - マーケティングの自動化 - モバイル決済 - リマインダー - レポートと統計 - ロイヤリティプログラム - 価格設定管理 - 修理チケット - 修理追跡 - 割引管理 - 受け入れ管理 - 在庫管理 - 多通貨 - 従業員管理 - 時間・支出追跡 - 求人管理 - 決済処理 - 発注管理 - 納税計算 - 見積もり - 請求、インボイス - 請求書のカスタマイズ - 請求書処理 - 販売レポート - 販売時点情報管理 (POS) - 電子決済 ## 統合 (合計19件) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro ... さらに4件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [コンピュータ修理店ソフト](https://www.capterra.jp/directory/30903/computer-repair-shop/software) ## 関連カテゴリー - [コンピュータ修理店ソフト](https://www.capterra.jp/directory/30903/computer-repair-shop/software) - [請求書発行システム](https://www.capterra.jp/directory/30015/billing-and-invoicing/software) - [小売POSシステム](https://www.capterra.jp/directory/31656/retail-pos-system/software) - [会計ソフト](https://www.capterra.jp/directory/1/accounting/software) - [宝石店管理ソフト](https://www.capterra.jp/directory/10061/jewelry-store-management/software) ## 代替製品 1. [RepairShopr](https://www.capterra.jp/software/133945/repairshopr) — 4.4/5 (128 reviews) 2. [Orderry](https://www.capterra.jp/software/151174/orderry) — 4.7/5 (36 reviews) 3. [NetSuite](https://www.capterra.jp/software/135757/netsuite) — 4.2/5 (2063 reviews) 4. [Gofrugal](https://www.capterra.jp/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews) 5. [Odoo](https://www.capterra.jp/software/135618/odoo) — 4.2/5 (1323 reviews) ## レビュー ### "Review from New Zealand" — 4.0/5 > **Nephi** | *2018年8月7日* | 小売 | おすすめ評価：10.0/10 > > **良いポイント**: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software. > > **改善点**: Speed can be slow, not the best for busy periods. We have fibre. > > It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\! Good facebook group for clients too. Sharing of useful and humorous information. ----- ### "RepairDesk - Great Software for Organizing and Tracking Your Repairs" — 5.0/5 > **Cathy** | *2024年11月14日* | 石油、エネルギー | おすすめ評価：10.0/10 > > **良いポイント**: I was in search of software that would help to keep our repairs organized from the time that they arrived to our facility until the time that we shipped them out. RepairDesk has provided this through the many useful features that the program offers. I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business. The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance. I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within RepairDesk for quick identification of the repair. I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. Creating POs for the purchase of these parts is also a useful feature. I like being able to upload pre and post repair photos. The photos are easy to upload and are of very high quality and make for great documentation. > > **改善点**: I don't have anything that I'd like to highlight here. All of my concerns have been or are being addressed. I understand that each business is unique and has it own requests. RepairDesk has a great foundation and the team has been outstanding at accommodating my requests for features that are not yet present that would work well in our business. > > Fantastic\! I have worked with \[sensitive content hidden\] and all have been extremely professional and great to work with. I have had several requests that they have accommodated, such as adding the custom fields that they helped me to create to my ticket labels, adding the ability to enter a long description in my quotations, and adding net 75 payment terms to my invoices. They have taken all of my requests into consideration and have gone above and beyond to meet them. They are also accommodating with my schedule and coordinating meeting times that work well. They are quick to respond to email communication too. An all around great team to work with\! ----- ### "FiXCO Review" — 3.0/5 > **Mitch** | *2024年8月17日* | 小売 | おすすめ評価：6.0/10 > > **良いポイント**: The customer service I have received from \[sensitive content hidden\] over the last couple years has been impeccable. I have a long history in other business' also dealing with vendors and customer service. \[sensitive content hidden\]'s customer service skills are a rare gem. RepairDesk is extremely lucky to have her. > > **改善点**: There's too much confusion with RepairDesk. There are so many things going on with RepairDesk it can be overwhelming. I would like to see RepairDesk simplifed and streamlined. I don't know what that looks like though. The MobileSentrix integration changes over the last year or so have been very frustrating. Photos no longer load etc. I understand the integration changed, but I miss the old way. > > I like it, but I don't love it. I would like to love it. As they say, love it or maybe leave it. ----- ### "Teknikporten" — 5.0/5 > **alireza** | *2024年11月8日* | コンピュータ・ハードウェア | おすすめ評価：10.0/10 > > **良いポイント**: RepairDesk truly stands out as a complete solution for our business\! It covers all our needs for daily operations and management, seamlessly supporting both our day-to-day tasks and long-term growth. The platform's comprehensive features make everything—from inventory management to customer tracking—remarkably smooth, saving us valuable time and effort. With RepairDesk, we feel empowered to focus more on growing our business while knowing our operations are in good hands. Highly recommended for anyone looking to streamline their repair business\! > > **改善点**: While RepairDesk has been fantastic overall, one area for potential improvement is the check-in and ticket creation process. During particularly busy hours, this can sometimes create a slight bottleneck for walk-in or drop-in customers. That said, with good customer management skills, it’s usually manageable, and certainly not a dealbreaker. The platform’s many benefits far outweigh this minor inconvenience, and we’re confident that RepairDesk will continue to improve with future updates. Overall, we're very happy with it\! > > Overall, I had a great experience with onboarding—the process was smooth, thorough, and set us up for success right from the start. The support team has been outstanding as well; they’re always available, responsive, and ready to help whenever we have questions or need assistance. This level of customer care has made a real difference, and it’s clear that the RepairDesk team is dedicated to helping their clients succeed. Highly recommend for any repair business looking for a reliable and supportive partner\! ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *2024年12月2日* | 家電製品 | おすすめ評価：10.0/10 > > **良いポイント**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **改善点**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- ページ：1 / 11\ 次へ: [次ページ](https://www.capterra.jp/software/146659/repairdesk?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/146659/repairdesk) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## 構造化データ