LogMeIn Miradore

Simple and easy end points management

製品を使ってみた感想： We use Mirador to monitor our devices and ensure we meet the security requirements.

良いポイント:

Relatively simple to use. It is very simple to deploy and cost-effective.

改善してほしい点:

More filter capabilities are needed, and the options to display more information on grids (lists) need to be improved.

Review by R-COST

製品を使ってみた感想： Overall, we have a good experience with Miradore. We have deployed this solution to several customers and mostly they are satisfied with the fact that a device may be managed by an MDM but personal user information is not accessible by us (IT Providers).

良いポイント:

Ease of use and setup. Any new site can be setup very quickly and using the platform is intuitive.

改善してほしい点:

MacOS does not allow deployment of DMG unless done via script which can sometimes be problematic. Also, device manual sync can sometimes take time and we have no visibility if the task is in progress or 'stuck' Support for LINUX devices is missing as well.

Very frustrating support, poor BYOD Android implementation

製品を使ってみた感想： We chose Miradore based on their marketing material and BYOD functionality. Our reality, at least for Android devices, has been very frustrating. We use Miradore to deploy and update custom Android and iOS software to our employees. iOS installation and functionality is satisfactory, but Miradore's tools fall well short of the mark on the Android side. The BYOD configuration process is very confusing to the end user. At the moment it requires a trained individual to walk the user through the process. We have one device where the app will not successfully configure itself, and provides no useful information as to why. Miradore support has been less than helpful. I've contacted them on 3 occasions, and each time gave up on the conversation because they challenged the facts I gave them. While they're the least expensive, the extra cost required to deploy the app, and the time spent arguing with support over the facts in my tickets do not make up for the discount. We are actively looking for a replacement.

良いポイント:

It's the least expensive option for BYOD MDM

改善してほしい点:

Installation and configuration of BYOD Android devices is poorly implemented, and rarely successful

Great MDM !

良いポイント:

Compatibility User-friendly Quick support Business policies

改善してほしい点:

Apple BYOD mode Lack of functionalities on MSP portal

Successfull Mobile device Management on the way!!

製品を使ってみた感想： We use to says, some others exist of course! But on the market, Miradore is one of the most efficient at this very low price

良いポイント:

We like the easyless need our teams have to managed and apprpriate the software. Console is well designed and integration to Android, Apple and Windows is easy to manage. also, the way to renw Apple certificate to link with ABM/SBM Policies can be dependendly distributed to the user or the endpoint. Users, device and other settings can be directly mass imported to fastly deployment MDM policies in the company. Of course, support is a good assistant and very helpful in case of need.

改善してほしい点:

Love in future to get other language than English because of some non IT profile that need to access in view only mode. Only three admin profil for users. It could be pleasant to manage some features directly by making our own admin profiles