キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

UpKeepとは?

Upkeepは、運用を効率的かつ効果的に実行するために必要なツールや情報をメンテナンスおよび信頼性チームに提供することで、企業の規模拡大を支援する資産運用管理ソリューションです。

UpKeepは、作業指示、資産、メンテナンスを効率的に管理し、迅速な解決を実現する中央コマンド・センターを提供します。UpKeepを使用すると、ユーザーは、すべての技術者があらゆるサービスとサポートを遂行するための1つの玄関口を作成することができます。

UpKeepの対象ユーザー

製造、産業機械、農業、食品加工、施設管理、車両、ホテル、石油・ガス、建設、流通、倉庫保管、公益事業、パッケージング。

UpKeepソフトウェア - 1
UpKeepソフトウェア - 2
UpKeepソフトウェア - 3
UpKeepソフトウェア - 4
UpKeepソフトウェア - 5

UpKeepをご存知でしょうか? 別の人気製品との比較

UpKeep

UpKeep

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緑色の評価バーは、平均評価とレビュー数に基づいて高評価の製品を表しています。

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UpKeepの評判・レビュー

評価ポイント

総合評価
4.6
使いやすさ
4.6
カスタマーサービス
4.7
機能
4.4
価格の妥当性
4.5

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michael
Architect
認証済みLinkedInユーザー
建築、設計, 2~10人規模の会社
使用期間: 1年以上
投稿経路

UpKeep is FANTASTIC!

4.0 5 年前
動画プレイヤーで日本語字幕を表示できます
Daniel
Daniel
アメリカのPrincipal, Commercial Growth Operations Leader
認証済みLinkedInユーザー
人材, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

UpKeep keeps track of in-service problems

5.0 昨年

製品を使ってみた感想: Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.

良いポイント:

It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.

改善してほしい点:

If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.

UpKeep Technologiesからの返信

昨年

Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Susan
オーストラリアのProject Manager
建築、設計, 51~200人規模の会社
使用期間: 2年以上
投稿経路

A Great Maintenance Management Solution

4.0 4 か月前

良いポイント:

UpKeep has been helpful when it comes to streamlining work order. It comes with great asset tracking and management features

改善してほしい点:

Well, UpKeep has not failed us. It always delivers.

John
アメリカのTechnical Services Supervisor
公共施設, 11~50人規模の会社
使用期間: 1~5か月
投稿経路
ソース:SoftwareAdvice

Not Too Happy So Far

2.0 9 か月前

良いポイント:

If the system worked properly I would be happy with it. unfortunately at this time the system is frustrating to work with.

改善してほしい点:

contacted [sensitive content hidden] at customer service in regards to the scrolling issue that i am experiencing. [sensitive content hidden] brought it up @ 3 weeks ago at a "Bug" meeting. i have not seen a resolution and have not recived an update. i did ge a temporary work around that is not that great for me. also non of the techs can get the book mark feature to work at all.

Gabriela
Gabriela
アメリカのManaging Vice President, Head of Marketing
認証済みLinkedInユーザー
金融サービス, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Server maintenance monitoring is performed thanks to UpKeep

4.0 昨年

製品を使ってみた感想: It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use.

良いポイント:

The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.

改善してほしい点:

The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.

UpKeep Technologiesからの返信

昨年

Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at [email protected]? We're here to assist you every step of the way!

認証済みレビュアー
認証済みLinkedInユーザー
消費者サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Not To Good.... Not To Bad In A Sea Of Competitors

5.0 昨年

製品を使ってみた感想: It's pretty good experience definitely if you're starting off with your first and/or grown in employees, orders, basically it's like having your own team without a team and without the headache of personalities it should be more of a is stepping stone into how to manage a team and implement what are keys brought because of kid does not offer more than or it's at still great app it's all about just improvements it's not going down or anything only up because They have a really good product that can be built upon I think a lot is just listening to the people who helped him stay in business which is your customers and the people who go out of their way to use their services

良いポイント:

Having the wherewithal to provide at times a seams unmanufacture/track orders, set up preventative measures was routine on demand schedule of Maintenance and all other headaches that come with the business they're in and just all around you have the management off operations and stuff like that. As well as some pretty fine Analytics data management that is accessible to users who want to improve and become more efficient with your day-to-day work based off statistics in numbers and professional opinions

改善してほしい点:

I feel like all maintenance asking always use more interface updates along with overhaul updates more regularly especially for upkeep. Though all the stuff I listed that makes it seem like the user is in full control you're still the lack of being able to do your own reporting which is probably the main issue no poor times I'll just being able to see your job orders it's the little things that are like nothing could be fixed if you actually ask and implemented their most DieHard customers responses and problems.

Ilenia
アメリカのAccounting Officer
病院、ヘルスケア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

My Experience With UpKeep

5.0 9 か月前

良いポイント:

The tool makes scheduling easy and it has great mobile access features.

改善してほしい点:

No bad experiences with UpKeep. It meets needs.

manju
アメリカのDirector of Maintenance
美術館、博物館, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Comprehensive Solution for Maintenance Management

5.0 6 か月前

製品を使ってみた感想: Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure.

良いポイント:

UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.

改善してほしい点:

While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.

Kim
アメリカのmaintenance supervisor
ワイン、スピリッツ, 51~200人規模の会社
使用期間: 1~5か月
投稿経路
ソース:SoftwareAdvice

upkeep Up s and Downs

5.0 7 か月前

良いポイント:

I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .

改善してほしい点:

Sometimes it is very slow and will not allow you to finish the task you are working on.

Karen
アメリカのWork Process Administrator
教育管理, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路
ソース:SoftwareAdvice

We Want It, But They Won't Help Us!

5.0 8 か月前

製品を使ってみた感想: I liked everything about this product when using the free trial. Was very eager to get started. Unfortunately UpKeep could not provide us with references that we could contact about their experiences, been waiting 5 weeks now. I did reach out to about 5 companies noted on their website that supposedly use UpKeep - only 1 responded and they aren't using it anymore.

良いポイント:

Easy to input information, very easy to use.

改善してほしい点:

Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience.

Chris
アメリカのSite Manager
石油、エネルギー, 11~50人規模の会社
使用期間: 1~5か月
投稿経路
ソース:SoftwareAdvice

Preventative Maintenance Program

2.0 10 か月前

製品を使ってみた感想: The program has the capabilities we are looking for but the numerous technical issues are making it difficult to work with.

良いポイント:

The program is very intuitive and has the capabilities that we are looking for.

改善してほしい点:

We are dealing with a lot of technical issues on a regular basis. The program has not operated without issues since we started using it.

William
ウガンダのdeputy managing director
市民団体、社会団体, 201~500人規模の会社
使用期間: 2年以上
投稿経路

develop document together through work orders

5.0 昨年

製品を使ってみた感想: its has helped to increase productivity and every one's contribution is felt

良いポイント:

upkeep is so simple to use with a good and friendly user interface. i like the ability to share documents through work orders for inputs from other members

改善してほしい点:

the application slows down sometimes mostly when using android phones and especially loading photos

UpKeep Technologiesからの返信

昨年

We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Dalton
ウガンダのbusiness consultant
マーケティング、広告, 51~200人規模の会社
使用期間: 1年以上
投稿経路

upkeep has made work order sharing simple

5.0 2 年前

製品を使ってみた感想: Due to work order share, it has helped us to increase on companies productivity

良いポイント:

I like the software, its so simple to use with a clean user interface, I like its ability to enable users to share their work order's with collogues to enable quicker completion of tasks

改善してほしい点:

As of now, i have nothing to dislike about the software its doing well for me, i just recommend my followers managers to try for productivity

joan
ウガンダのprogram officer
非営利団体運営, 11~50人規模の会社
使用期間: 2年以上
投稿経路

document and work orders share with upkeep the best application

5.0 2 年前

良いポイント:

i like upkeep when handling work orders among team, since i can get all project team inputs to compile general project report , the CMMS feature also makes militance management systems so easy, i also like the user interface. security is another thing which is good since every user is given password for logging

改善してほしい点:

using the application on android phones its very slow and this limits tasks to be accomplished

Nzai
ウガンダのproject officer sanitation and hygiene
市民団体、社会団体, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

manage inventory with up keep

5.0 2 年前

製品を使ってみた感想: its has helped us to save time and other resources

良いポイント:

with upkeep am know my sanitation inventory for products in store, its so simple to use with friendly interface

改善してほしい点:

some times its too slow to hand some tasks and always needs a stable internet connections

UpKeep Technologiesからの返信

2 年前

We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

nabasirye
ウガンダのsales representative
食品、飲料, 51~200人規模の会社
使用期間: 2年以上
投稿経路

business work flow now made easy with in companies

5.0 2 年前

製品を使ってみた感想: there has been reduction on time spent by technicians f filling work orders for the company and in long run increasing on productivity among team

良いポイント:

i like the CMMS feature which are so efficient for maintains management and this has simplified work with in the company, i like the software since its so easy to use with a good user interface

改善してほしい点:

for new users may get challenges using the application to make work orders or open them and on android its bit slow to open documents

fahd
ウガンダのmanaging director
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

doing work orders on paper work no longer working

5.0 2 年前

良いポイント:

using upkeep is easy, with work orders I just take a photo for work to be done and I sent it to technicians without moving from one office to another

改善してほしい点:

some times when photos are so much the application is slow in sending them

Arnold
ウガンダのsoftware engineer
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 2年以上
投稿経路

upkeep supper easy to use

5.0 2 年前

良いポイント:

with upkeep, you can store your data online and it comes as an application which can be used on a smartphone. i like the customer support team which are available 24/7

改善してほしい点:

it takes a lot of uploading documents using upkeep software and it lack category feature were files can be sorted or stored per category

Lawerenceis
ウガンダのSecurity manager
消費財, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Seruity provided during use of this software

5.0 2 年前

良いポイント:

I like the fact that I can use this software effectively and even recommend it to my fellow workers since it has helped me manage my finances

改善してほしい点:

Support team slowly makes me hate the software in that they take long to help up in need of help

Hilda Namukula
ウガンダのYouth Research Advisor
非営利団体運営, 51~200人規模の会社
使用期間: 2年以上
投稿経路

MY review on upkeep

5.0 2 年前

良いポイント:

As senior research Advisor, upkeep has helped me to keep my research files in one central place by just uploading my documents to drive,its simple to search for files saved. I like the user interface and the request portal/ feature and its ability to be installed on smart phones.

改善してほしい点:

For now i have no issue with the software, its working well for me and i just recommend it to other people to give it trial

Alfred
ウガンダのfood and beverage manager
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

hotel asset register made so easy

5.0 2 年前

良いポイント:

with upkeep am able to truck all hotel assets and their status in one location while in office,i like the assets and purchase order feature. The software is so easy to use

改善してほしい点:

the software is doing well for me i have no dislike as of now

adam
ウガンダのDeputy executive officer
非営利団体運営, 51~200人規模の会社
使用期間: 1年以上
投稿経路

asset register made supper easy

5.0 2 年前

製品を使ってみた感想: we use up keep to always check the status of assets where they are and who is primary user this helps us in decision making process as organisation

良いポイント:

with upkeep am able to truck all assets status in one location with out moving office to office , department to department, its easy to use and to install on android phones

改善してほしい点:

sometimes the applications delays to download certain information which may be required so a gently most due to poor internet

Abhishek
Abhishek
インドのAssociate Consultant
認証済みLinkedInユーザー
市場調査, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Happy to use Upkeep!

4.0 2 年前

製品を使ってみた感想: User-friendly and efficient tool for asset management. A very effective tool to keep track of your work orders.

良いポイント:

It is simple to use and very efficient in keeping track of your assets and work orders. Its task scheduling feature is very useful. Its request and approval features are also very impressive and helped in promoting the efficiency of our maintenance team.

改善してほしい点:

Recurring task cannot be changed once scheduled before the completion time which is not at all a desired feature.

Daniel
英国のHSSE(Q) Advisor
機械工業, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

Upkeep

2.0 2 年前

製品を使ってみた感想: I found the system over complicated and this made it harder to use than what was necessary

良いポイント:

Varied amount of functions to use although more complicated than it needs to be. No over Pros found

改善してほしい点:

Over complicated system and not as user friendly as it could be, found an easier system to use which worked

Paul
Paul
カナダのSafety Coordinator
認証済みLinkedInユーザー
食品、飲料, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Upkeep can change your whole maintenance program

5.0 5 年前

製品を使ってみた感想: It's as good at the information provided, which is made better because once it's in there, its accessible to anyone and over time, can provide information

良いポイント:

Information, details, knowing what was done on a machine last time, it means that you don't necessarily have to do the same job twice. If a problem comes back and was misdiagnosed last time you can review what was done and see if you can find where the actual issue is. Locations, parts, assets, you can put them all into this software and down to the bolt you can provide details on any of them.

改善してほしい点:

The UI needs work, especially when moving parts around or finding assets in a location. Having a naming standard helps a lot. If you know that an item belongs at a specific site, having a clear site name along with what it is makes a difference.

UpKeep Technologiesからの返信

5 年前

Hi Paul! Thank you for taking the time to leave a review and for all of your feedback! We are so happy to hear UpKeep is providing value to you and your team and helping to improve your maintenance program. Your feedback regarding the UI of the Parts page is valuable and we will make sure to bring it to the attention of our Product team. Thank you again for taking the time to submit your feedback as we are always looking for ways to improve the app and make our customer's workflows as seamless as possible. Have a great day!

Liam
アメリカのFacilities and IT Manager
レクリエーション施設・サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great for our medium sized business!

5.0 6 年前

製品を使ってみた感想: Overall UpKeep is a great piece of software that continues to improve with regular feature updates. I would recommend it to anyone managing a medium to large sized business facility or multiple properties.

良いポイント:

UpKeep is a great service for managing work orders, tracking assets and scheduling your teams time. The request portal and phone app make it easy for our managers to submit maintenance requests and for our maintenance team to prioritize and respond in a timely fashion. The asset system is great for tracking parts and preventative and reactive maintenance that has been performed on individual items such as HVAC units. The Ability to upload pictures and other files such as repair manuals, to work orders and assets is also a huge plus. All around UpKeep is a great piece of software that I would recommend to anyone with a medium to large size business or anyone managing multiple properties.

改善してほしい点:

UpKeep offers the ability to generate PDF invoices to submit to clients however there is no way to save or return to a generated invoice within the software; once the invoice is exported as PDF and you close the window you can no longer return. I would love to see an invoicing feature that is more similar to the work order system. As a country club we not only track our internal maintenance, but maintenance performed on members golf carts and other items. The ability to generate invoices more fluidly would be much better than having to utilize an integration. I'm also disappointed that the ability to track additional costs related to a work order are only offered in the business plus plan, rather than the professional or starter plans. There are many times where I want to add an individual expense with a description attached to it, without having to input it in the parts and inventory section.

UpKeep Technologiesからの返信

6 年前

Hi Liam, I'm so glad you're finding UpKeep both easy to use and valuable to your business! Additionally, we appreciate your detailed feedback in features you would like to see and how they would benefit you. Please know that we take all this feedback to heart and continue to work on releasing new features that will support you and your team!