--- description: Mewsを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mewsとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [ホテル管理ソフト](/directory/20031/hospitality-property-management/software) > [Mews](/software/145487/mews-commander) # Mews Canonical: https://www.capterra.jp/software/145487/mews-commander ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/145487/mews-commander?page=2) > ゲストエクスペリエンスを革新し、バックオフィス業務を自動化したいと考えているホテルのための先進的なクラウドプラットフォームです。 > > 評価：59人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Mewsの対象ユーザー 高い柔軟性を備えたMewsのプラットフォームは、ブティックホテル、サービスアパートメント、BBからグローバルなホテルグループやホステルチェーンまで、あらゆる規模のホテルに対応します。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 59 レビュー | | 使いやすさ | 4.7/5 | レビュー全体に基づく | | カスタマー・サポート | 4.4/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.6/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Mews - **設立**: 2012 ## ビジネスコンテキスト - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース - **サポートされる言語**: オランダ語, スペイン語, ドイツ語, フランス語, 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, イタリア, オランダ, オーストラリア, オーストリア, カナダ, ガーンジー, ギリシャ, シンガポール, スイス, スウェーデン, スペイン, スロバキア, チェコ, デンマーク, ドイツ, ニュージーランド, ノルウェー さらに13件 ## 機能 - CRM - GDS／OTA統合 - オンライン予約 - カスタマー・サポート - カレンダー管理 - ゲスト体験管理 - マーケティングの自動化 - メンテナンス管理 - レポート／分析 - 予約管理 - 従業員管理 - 決済処理 - 販売時点情報管理 (POS) ## 統合 (合計59件) - 4SUITES - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Bookboost - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay ... さらに44件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 24時間対応（オペレータ） - チャット対応有 ## Category - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) ## 関連カテゴリー - [ホテル管理ソフト](https://www.capterra.jp/directory/20031/hospitality-property-management/software) - [予約システム](https://www.capterra.jp/directory/20032/reservations/software) ## 代替製品 1. [Hostaway](https://www.capterra.jp/software/152433/hostaway) — 4.8/5 (1577 reviews) 2. [Guesty](https://www.capterra.jp/software/159377/guesty) — 4.4/5 (480 reviews) 3. [Yanolja Cloud Solution Property Management System (PMS)](https://www.capterra.jp/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Lodgify](https://www.capterra.jp/software/131924/lodgify) — 4.5/5 (1311 reviews) 5. [rezStream](https://www.capterra.jp/software/40773/rezstream-cloud-pms) — 4.7/5 (118 reviews) ## レビュー ### "Simply the best" — 5.0/5 > **Christian** | *2025年8月4日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: Easy of use Hotel PMS. Great Design, helpful selflearning "university". Good value for money, fully integrated payment solution. > > **改善点**: Report section / Dashboard could be improved. We would like to have more CMS features in the guest profiles. > > Great people at MEWS, very good support, positive future thinking vibe. Safes so much time in the daily operation. ----- ### "Hotel software" — 4.0/5 > **vicky** | *2023年6月6日* | ホスピタリティ | おすすめ評価：6.0/10 > > **良いポイント**: if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be. > > **改善点**: onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual > > very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful ----- ### "Nice for Holiday-Hotels, Non-Working for Business-Hotels" — 2.0/5 > **Harald** | *2025年1月15日* | ホスピタリティ | おすすめ評価：5.0/10 > > **良いポイント**: Patent solution is working fine, if you have no Business guests or Companies or Cost assumption declaration. For holiday-Hotels MEWS maybe work fine, for business hotels it's a nightmare. > > **改善点**: No payment solutions für Business-partners, workflow extremely bad for business-partners. They are not able to enter their business addresses together with the booking. For this reason all Business-invoices has to be cancelled and manually new written. Sorry, that's only ugly. Nobody helps if you have problems. When starting with MEWS there isn't anybody you can ask. Workflow is very special and needs time to understand, very much time and faults happens in this time. > > MEWS is modern, has big goals, but they are far away from the reality. Mostly we have guest for business-reasons and from companies. Invoicing makes double work. Business guests can't pay with credit card, the check-in-terminal works great for private guests, for business-guests it's unusable ----- ### "Overall Easy front desk usage" — 4.0/5 > **Ria** | *2022年6月6日* | ホスピタリティ | おすすめ評価：8.0/10 > > **良いポイント**: It was a very easy program to allocate guests, change allocation, see the full reservation board and change rates. > > **改善点**: Unfortunately it did not comply with the new invoucing regulations for greece so we had to switch. ----- ### "Reliable, modern and close to the customer" — 5.0/5 > **Sonja** | *2025年7月16日* | ホスピタリティ | おすすめ評価：10.0/10 > > **良いポイント**: We have been working with Mews for some time now and are absolutely delighted - not only with the system itself, but above all with the company's philosophy. Mews does not develop its products “bypassing the market”, but together with the users. Feedback is taken seriously, passed on and often even incorporated directly into product development. This gives us as customers the feeling that we are really being heard. The system itself is intuitive, modern and well thought-out - it's fun to work with and makes our day-to-day work much easier in many areas. > > **改善点**: A small wish that is currently still with us: Additional payment methods such as PayPal would make the offering even better from our point of view. As far as we know, however, this is already on the roadmap - and that's exactly what we appreciate: that Mews continues to develop, together with its customers. A great tool - and a great team behind it\! > > The system is intuitive, reliable, and modern. What truly stands out is the open communication with the Mews team and their genuine willingness to incorporate user feedback into product development. We feel well supported and truly enjoy working with the system. ----- ページ：1 / 4\ 次へ: [次ページ](https://www.capterra.jp/software/145487/mews-commander?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/145487/mews-commander) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## 構造化データ